Shortage of pool towels. Hard to book the restaurants, only got one. A dangerous exit at one of the elevators, instead of flush with the floor, it had a ramp with a drop off at the sides. I stepped out and to the side to let others on and had a nasty fall. At 73, I'm thankful I didn't break anything There should be railings.

La Playa

La fila tan larga y demora tanto para hacer Check in y Check Out.

The property was very clean, and the entertainment at night was good. Japanese Hibachi restaurant was the best.

WiFi was horrible, very slow. Definitely need to improve.

location, facilities

bartenders 5 out of 10 are in a bad mood, and just give good treatment if you give them tips. I really had a bad experience with Yanira at bar in lobby two.

well kept clean and cozy beds with a beautiful view of the pool and the beach.

The casino and the disco where lonely. Every guest should be given a schedule of activities for the week so you can be more informed.

the pool and buffet

the persons that they clean the room she would open my door automatically with out knocking the door I didn’t like that

nice beach, good water sports, clean swimming pools, friendly staff. Night shows were entertaining. Cocktails were good.

Room was a bit old and some small things were broken like the drain in the bathtub. Pillows had too many bumps. Room was not cleaned everyday for some reason. Japanese restaurant was a big disappointment. Got a room facing the garden would have wanted one facing the pool or the sea.

The Specialty Restruants were all very good as was the Buffet. Staff extremely helpful and friendly

We lost hot water for 3 days, then only had Luke warm for last 2 days of our stay. In the 2 Building the nightly entertainment is Extremely loud up til 10:30 p.m. If your looking for some evening quite, do not stay in this Building!

The Pool and Beach are excellent

The food was not very good.

Por primera vez encontré cerveza excepcional en un resort.

La tv por cable era horrible