the hotel is located amongst multiple other hotels in the area and is thus close to bus and tram stops, and is close to various shopping and dining options (including two family marts within a 5 min walk from the hotel). the rooms are compact but the amenities and complementary items were a nice treat. the private bathroom was surprisingly spacious in comparison to the photos provided. staff were also very kind and helpful in answering questions i had about transport.

Everything I guess 😁. Staff - They are so accomodating and embodied the omotenashi, excellent japanese customer service. They are all pleasing and friendly. Kudos to the staff who makes me smile when I forgot my room number. Room- Since I choose single ocupancy, the room space was just enough and I can still move around and drink coffee on the mini table. Bed - I think they have a memory cushion and pillow. I had a quality and undisturb sleep. I sleep like a baby. Bathroom - They a lot of stuff for toiletries and I like the ofuro. Squeky clean and you feel too comfy. Best part, they have option for great sleep. A kit compose of bathroom soak powder, sleeping masked, Tea packs. All are aid for sleeping. I truly value this because I had sleeping problems.

None.

Everything was to my satisfaction. - staff very friendly and helpful - wifi excellent - location convenient - mattress, as always in Japan, nice and firm - quiet - bath aromas, teas and choice of pillow for a good night sleep was a lovely addition

Can’t think of anything

The location of the hotel was very central ( like five minutes to go to the castle Matsuyama ) also the hotel had a little shopping mall included where you could buy clothes and other items

Great position underneath the Castle..nice modern hotel with awesome breakfast buffet

Felt very high end but not as 'warm' as smaller establishments..depends on what you are looking for

On offer at the dining room was not only an excellent breakfast buffet, but also panoramic views of Matsuyama Castle and the surrounding country. The room was spacious enough for me to want to spend time in it, and of course the location was excellent.

Nothing in particular.

Good location, near the tram stops and a main shopping street. Room was clean and good service was provided

The parking fee was a bit expensive

The staff were very wonderful, very considerate and did their best to accommodate and help me. The location is a bit far from JR Matsuyama station, but it's close to Matsuyama castle and a few nice shopping streets.

overall good

Just room felt smaller than avg hotel rooms / also no water was provided in rooms - felt it a hassle to collect on our own

The quality, hospitality, and location are just wonderful! I will definitely go back again! Highly recommend!