The staffs are approachable and nice. the outdoor private onsen is a win. the amenities were good.

we cannot use the car since their parking is limited. so we were able to use our car on our last day only.

Front staff was very helpful and friendly. Location is amazing, just couple of minutes walk to the beach. Loved open air bath in the room

Room was a little dirty, you can see dust under the bed and on the sealing.

This was such a lovely place to stay in Atami. We opted for the room with the onsen on the balcony, and we were not disappointed! Very clean, extremely friendly staff and great location - right near Atami sun beach, cafes and lovely shops. Onsen facilities were great, and very impressive breakfast buffet! Would very happily stay here again.

Only slight negative was that the hotel was only able to keep our luggage until 2 pm on the day of departure, so just be aware of that! But otherwise - everything was perfect!

Location, very comfortable, nice hot tub, friendly staff, delicious buffet food for breakfast and dinner, good catering for wheat allergies. Abundance of Lovely toiletries provided in the bathroom too.

Noisy crane across from our room on 3rd floor. We would have liked higher up as we paid extra for the view and had the noisy crane so really couldn’t enjoy our balcony. Had to shower with light off as people would see us in shower as there was no privacy glass.

The food and the private onsen were highlight of our stay. The ocean view from our room was great. It’s close to the main shopping street of Atami, but it’s a bit far from the train station.

It’s a little far from the Atami train station, we recommend that you take taxi to and from this hotel. There was construction going on by the beach right in front of the property during our stay. It obstructed part of the ocean view, and it was a bit noisy during the day.

Lovely friendly helpful staff. Excellent breakfast and dinner. Great spa and bathing facilities.

Our ocean view on the fourth floor was a real disappointment, made worse by major long term construction work. Roof top terrace had no shade and was unusable due to baking heat.

location is perfect. Nice view for the fireworks and the ocean. The service of hotsprings are amazing. Breakfast is also super nice.

The pity that we couldn’t get response from the booking message. The dinner is not included for our booking and not able to add on the arrival.

perfect sea view and night view from rooftop and room balcony. staff are fluent in both English and Japanese. willing to keep our luggages before check in. 5mins walk to beach.

little bit far from atami station, takes 20mins to walk from JR station with a deep slope. we have a onsen bathtub in our balcony, while could probably be seen from outside.

Breakfast was good and buffet is a lot, could arrange the dining area more for improvement. Cost is good too.

Please check equipment on room to make sure all working. The videoke room could have been included next time in the cost.

Mostly free upgrade (going with a little kid and being in low season helped, plus paid early checkin).

We can be seen from outside when we are going to the onsen, or taking a shower. A bit shoganai.