The hotel is just 5 mins walk to the hells of beppu attraction. The buffet (dinner and breakfast) were fantastic. Love the beef steak and the buffet spread. Services by the restaurant crew was fantastic too! The rooms were spacious and the layout was well thought out. The best experience was this particular counter staff. I forgot to note down his name but I really would like to compliment his good service! He was so helpful in giving us the direction to the bus stop and bus time schedule. He personally walked us out of the hotel premise to show us where the location of bus stop. He is what I called service beyond expectation!!

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Buffet dinner is excellent with unlimited orders of wagyu beef and alcoholic drinks. Buffet breakfast was excellent too. Hotel location is within walking distance to the Thermal Hell pools. Though it's location is a little far from the station, there is a free shuttle services for pick up from and drop off to the Beppu station. Staff are friendly. Onsen bath was excellent too. Highly recommended for a relaxing stay !

None. All is good.

Everything! Delicious breakfast and dinner, spacious room, good facilities and very kind staffs. Especially the staffs, we arrived there in windy and cold day. They let us early check in without any surcharge and helped us to make reservation for next day trip. They were so nice and kind. It was very good experience there for my family thanks to the staffs. Highly recomended !!!

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The hotel is spotlessly clean. All the staff we met are friendly and a large proportion of them speaks good English so we have no problem settling in or asking questions. All in all, a pleasant surprise. Of course the unlimited Japanese beef and drinks at the buffet is a highlight.

The onsen is a bit too hot…. But not sure is there is anything they can do.

Very well run with friendly and helpful staff. The dinner and breakfast buffets exceeded our expectations.

Only minor complaint was that it was a bit too close to the road - the traffic noise was a bit distracting in the outdoor onsen.

The dinner buffet with the Top Grade Oita Prefecture Beef is excellent. Free drink including whisky、red & white wine、Saki & draft beer are very luxurious，also including the tasty seafood. The hotel is within minutes walk to the Bebbu colourful hot spring.

Nil

1. Great public bath. Has not only Onsen but cold bath, too. 2. Great supper. Totally worth its price. Unlimited steak refill, sushi, unlimited alcohol. 3. Good internet

Staff were very friendly and helpful. The hotel was a short walk away from Umi Jigoku. Breakfast plentiful…

Price for the set dinner too high for us (7,700yen). No other dinner choice available at the hotel.

It is a pleasant hotel. If you include diner and breakfast it is an all you can eat concept. Of course you can also eat the usual amount. The staff is friendly and helpful. The beds are comfortable. Rooms are soundproof and well conditioned.

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Clean and spacious. Shuttle service to station after check out

Men’s onsen is under renovation. No ala carte food for small eater like us and other restaurants are far