It is right next to Hakata City which is the main train station in Fukuoka. Very convenient for transport, meals and shopping. The rooms are very spacious by Japanese standard with two huge twin beds. The kettle keeps the hot water hot after boiling. Great and efficient hairdryer. Instead of instant coffee, they provide better quality drip coffee in the room. It has a great Japanese restaurant on site which is always busy with local businessmen at dinner which to me is a good sign! Breakfast is also served there and it is beyond luxurious and expectation - you can choose from a range of set menus: Japanese style, Hakata style (featuring local delicacy mentaiko) breakfast or Western style or even one with Japanese beef curry rice (see photo).

No bottled water provided in the room and the toilet’s lights cut off periodically. Some of the staff’s basic English could be a little better.

Convenient location close to station. Friendly and helpful frontdesk staff.

Rooms a bit small and furnishing a bit dated. It took us a while to find the hotel as the access/location map on the hotel website/booking.com gave people the wrong impression that the hotel faces Otowa Park....

Hotel is close to Hakata station which make it much easier to travel to other places. Breakfast is Japanese style and very good. Room size is big enough for placing 2 big luggage.

Although the room is pretty large compare to other hotel nearby. The single bed room is smaller than twin bed room which is my recommendation for next booking. There are coin washing machine available on 2nd floor but there are only 2 units which are not enough because washing and drying take 2 hours. My wife got late sleeping time for queuing laundry.

Hi we love our stay at Richmond this time. It’s our first time visiting FUKUOKA with my wife. We had a wonderful stay. The location is great. We found the 石井 sports building everything nearby and conveniently. We appreciate everything the hotel provided. Specially thanks to the front officer who offer the option to upgrade our room so we could change to non smoking room due to my booking was smoking room by my mistake. We will definitely recommend this hotel to the others.

Nil

The staff were very friendly and helpful in our stay even though we don't speak Japanese.The breakfast had a great variety including a western breakfast and other Japanese options.5 minute walk to Hakara station to catch trains and buses to everywhere you wanted to go I would recommend this hotel to anyone staying in Fukuoka.There is a laundry facility and vending machines as well.

It’s very convenient to Hakata station and not too noisy.

Although I’ve lived and worked in Japan for over a decade, and was guiding a large student group from overseas, the staff treated me like a tourist and it was frustrating because it made my job more difficult and didn’t help instill trust in my customers. Would appreciate if they took a moment to be receptive to the different situations of non Japanese and didn’t group them all into the ‘tourist’ category.

Location is perfect, very close to the JR Station Shinkansen Side, you can utilize Yodobashi entrance in one side and exit on the other as a shortcut and also for weather avoidance. Room space is not extremely big, but good for two along with two open suitcases. Cuisines are all within walking distance. Highly recommended.

The utilities are a bit old, but with good maintenance and proper cleaning.

Rooms were sizeable, bed was comfy. Amenities were sufficient. Good choices for breakfast (5 sets to choose from), even though it wasn't a buffet

No bottled water. We couldn't park within hotel premise as our 8 seater was too high. Hence had to park at a neighbouring building, which was inconvenient, especially for loading and unloading luggage.

Literally 3 to 5 mins walk to the Hakata train station. Hotel staff speaks english. There is a Supermarket and 24 hour Convenience store near the hotel. Room is always clean. Will recommend Richmond Hotel to my friends. And will surely stay here again. Thank you 😊

Nothing

This hotel has a great location. It's take about 5 minute to walk from Hakata station. The room is clean and the amenity they provide was great. All i can say is "Beyond Expectation".