Lovely room and facilities

Check in was a bit stressful. I received an email with check in details (eg. Door pin no) in Japanese, and unfortunately I don't speak/read Japanese. So I had to try and ring for help. The people who answered were very helpful.

Lovely little room for 4 people (2 singles, 1 double). Not spacious by any means, but maneuverable. Location is easy to find, about 10 minutes from Hiroshima station, streets are well paved so it’s not too difficult to roll luggage there. Washing machine in room is functional, and powdered washing detergent is included as well. Clothes can be dried in the bathroom, with the “drying” ventilation mode turned on!

More hangers to hang and dry clothes would be nice. There are 6 included in the room and 1 clothesline strung in the bathroom.

We really enjoyed our stay at GRAND BASE Hiroshima Ekimae. It's 12 min walking to JR Station. The place is exactly as the photo shows, we are in four and it acommodated us pretty well. Very clean, new appliances.

The room was very large and included a fantastic bathroom and washing machine. The was also a kitchen and fridge with freezer if you would like to do cooking while there. Staff were also wonderful as 2 people in our party had actually forgotten their passports after we checked out and they were very prompt with getting back to us about it and ultimately getting our passports back

There was no cleaning/garbage service for a 4 night stay

Location was great. Easy access. it was a. good place, a handy 7/11 and a nice restaurant close by. Trains a short walk away.

We all thought the pillows were a little hard. Maybe a second soft pillow for each guest would be an option. Not a lot of room for 4 of us but we didn't have any problems.

Very good accommodation with a location close to the train station. The accommodation was very clean, elegant, spacious for 3 people, even with a couch and a table. The beds were comfortable and large. We definitely recommend.

Clean and well equipped, there everything we needed with latest models. Big clean bathroom and kitchen with cooking tools, great for travel with family. Straight forward check in, we’ll navigated. I will definitely book again!

Kitchen & bathroom

Great bathroom and laundry configuration. Not too far from Shinkansen exit of Hiroshima station. Take a wheelie case!

Bus was not easy to find with renos at station so we had to take a taxi instead. Jovial driver helped.

hotel was spacious and very clean. made for a comfortable stay. staff were friendly and helped me to purchase tickets to the baseball game.

reception is not on sight, however they respond promptly to any queries via messages on the bookings.com app.

Very clean and a larger than expected room with many ammenities

It is an unmanned hotel and we had issues checking in. Can be a bit hard to reach the staff if there is issues.