We had a great stay at Shimoda View Hotel. My partner is vegan, and the chef kindly arranged full vegan dinners for her on both nights we stayed there. Not many other places were willing to do this. Also the quality and care put into the food was greatly appreciated! My partner felt very well catered to. The staff were all very friendly as well, especially Kaori and Devi who went above and beyond to make sure we were comfortable. The room itself was excellent. It was very spacious, with a private open air bath overlooking the ocean. Well worth the stay here - hope to come back someday!

The room is really spacious, the view was wonderful, we were on the 9th floor and we could see the whole beach and some of the islands too. The breakfast and dinner was really good as well, I recommend getting both as there are no other restaurants in walking distance. We could park out car without reservation, and the beach was a few minutes of (slopy) walk away.

There were insects in the outdoor onsen, but given that we were there in summer this is unavoidable.

the private onsen was awesome. Such a great view of they bay, and very well done. The room was comfortable, and the hotel was in good order. Loved the path down to beach available to guests as well as the observation deck near the pool area. The breakfast was really tasty as well.

The room was slightly tired, The In-room onsen was very very hot. As long as you add some cold water (provided) it's OK after that.

The hotel rooms have a wonderful view! The rooms are clean and nice. The Onsen is perfect. We enjoyed so much!

There is a 10min walk down the hill to the beach, and then climbing it up back can be quite hard with young kids. Also only one member of the staff could speak English, when she was not there it was impossible to communicate with the hotel stuff.

The public bath is very nice, it switches every day in the morning. Our view from the room over the bay was beautiful.

Very relaxing- think we may have left a garment behind? Is there a way to communicate this to staff?

Clean beautiful good dinner polite staff

Nice location on Sotoura-Beach

all good

We were given a spacious room with a private outdoor Hinoki wooden bath. The evening meal in the banquet room was exceptional and very delicious. They staff and manager did great job in rectifying the original reservation mistake/error. Thank you!

(1) I originally booked suite with an outside bath online. HOWEVER, When booking.com offered me to UPGRADE my reservation, I was under the impression it meant having dinner served in the room. Both Booking.com and the property staff did not let me know well in advance that UPGRADED status means a room on the top floor WITHOUT an outdoor private bath. (It clearly did not fell like an upgrade). I upgraded my reservation 2 months in advance and NO correction/ information was given to me during that time. We arrived at the hotel extremely confused and disappointed. HOWEVER, after meeting with the staff and manager to discuss the misunderstanding, the staff and manager rectified the mistake. (2) I also reserved a shuttle van to have us brought to the hotel from the station on the day of our check-in. The hotel staff I was in communication with confirmed it with me in my initial confirmation. HOWEVER, on the day of our arrival NO shuttle van was present at the station, as originally promised. We had to call the property to ask them to come get us. (3) The air in the suite room was hot and dry; Please provide humidifiers in the room.

Spacious

Some area of the building are run down