Great location. Family Mart connected to lobby. Coffee place next door. Yokohama Station just a few minutes walk from the North East exit. Room size was worth it for the price.

Close to Yokohama Station, so easy to access metro and train lines. Breakfast was included in the price. Good sound isolation of the window, significantly reducing road and railroad noise. Large variety of amenities available for free. Coin laundry was very practical. Staff was very helpful. WiFi was super fast at least in the morning :-) (was OK in the evening)

Cleaning on every third day was promised but first, we needed to ask for it (on the fourth day). English knowledge of the staff wasn't always satisfactory (depending on the staff member). Toilet paper was too thin...

Great location and a great price. The staff was very helpful and had a translation device for when our mutual skill in English/Japanese wasn't enough. The location was truely steller - my kids were up at all hours, and I was able to walk them around outside in the middle of the night while feeling perfectly safe. A 5k had just occurred and my husband was able to walk them around the 5k path while the sun rose. My only complaint would be that the restaurant was very crowded and it was difficult to find a seat at breakfast time. 100% would book again.

The breakfast was provided by Beck's Cafe next door, however, could be accessed through the hotel. There was a set menu of 3 choices and all were extremely tasty. It was only a 2-minute walk to the Yokohama train station so for those who want to explore Japan by their own means this makes this hotel a perfect place to stay.

We had an adjoining room as there was 4 people and found that the room with the 'double' bed (was smaller than a double to for two people) was a little squishy. As westerner's you may want to book 2 rooms with single beds as the rooms and beds were bigger, especially if you want a good night's sleep.

We recently stayed at Sotetsu Fresa Inn Yokohama for four nights, and overall, it was a great experience. The hotel boasts a fantastic location, just a short walk from the train station, making it incredibly convenient for getting around. There are plenty of shops and restaurants nearby, so it's easy to find whatever you need. The room was clean, comfortable, and well-equipped, with everything I needed for a pleasant stay. The staff was friendly and accommodating as well. All in all, I would definitely recommend this hotel for its great location and value for money!

The only downside was the noise from the trains at night, which could be a bit disruptive at times. However, using earplugs easily solved this issue, so it didn’t bother us too much.

Near JR station

This could just be a misunderstanding on the policy. My room was not cleaned on the 3rd day (overnight) as stated in various information sheets. However, on the day I expected my room cleaned, I got a note, instead. It said that since there was no notice posted on my door for cleanup, they will clean my room the following day. This never happened to me with my stays with APA hotel in various locations. Anyway, I still like the place. Anyway,just an advice to others, just to be on the safe side, put the notice for cleaning on the door if you want your room cleaned. Another possible minor downside is that Yokohama is a big station served by various train lines. The closest ticket gates are those for JR and Keikyu. Other lines, like the Minato Mirai line, are a bit further

Room is as per picture, spacious and well maintained. Location is near Yokohama station. Although located next to train line and having our room looking out to the train line, we barely hear any noise. Able to leave our baggage on the day of check in/out.

Self check in. There's a manned reception, after asking for all our passports they directed us to do our self check in at the booth. The self check in process took a while, scanning the passport one by one and needing to answer the same questions on the screen for everyone. I just personally prefer manned reception for customer service...esp travelling with family and still needing to handle luggages and the kids. However, for solo or just adults traveller, it probably won't be a hassle.

The rooms are clean. A bit tight for 3 person but it was ok for us. The pillow and mattress are very comfortable. The hotel room provides clean filtered tap water and very generous with their free amenities at the lobby, which is a plus point! I also like the separated toilet from the bathroom, it’s easy when you hv 3 persons in the room. Location is superb and lots shopping outlets and eateries nearby and very quiet despite it is located close to the railway station. I will use this hotel again next round!

Nothing

The hotel is located at the northeast exit A of Yokohama train station. This exit can be a bit hard to find, but if you follow the signs for the north/east/west exits, you'll see it at the end of the route. The room is quite spacious, featuring a partition door between the toilet, bathroom, and bedroom. The toilet is separate from the bathroom, which includes both a shower and a bathtub, as well as a makeup area. There’s also a sofa in the room, which can be used as a bed for a third guest or as a seating area for two. Adjacent to the hotel, there’s a Family Mart offering a variety of snacks, savory items, and souvenirs. Since the continental breakfast is quite basic, the Family Mart serves as a nice supplement. We were fortunate to be assigned a room on the opposite side of the train tracks, so it wasn’t too noisy.

If the hotel offer a Japanese/ western buffet breakfast this would be perfect.

The location is excellent. It's a five minute walk to the Bay Quarter which is a multi level shopping mall facing Yokohama Bay. The choice of cafes was great and it was nice to sit outside and enjoy the sea breeze. The hotel is very quiet even though it's a few minutes walk to Yokohama Station. A convenience store and coffee shop are either side of the hotel. The staff were very friendly and helpful.

Nothing. I was very happy with the hotel.