Very clean, new and good facilities. We also liked the neighbourhood. Well located for the train station and food market and some interesting shops on the same street, especially the antiques shop!

The room was long and narrow so it was quite dark and a little cramped for 4 people. Location was a bit of a walk to the historical areas, but not difficult.

It was a really nice property, the room was very spacious with great amenities and a modern design. The staff member who checked us in was very friendly. It is in a great location only about 10 minutes walk from the train station and less than 5 minutes walk from Omicho market.

The staff members are not usually on site, so if you need something at an odd hour they might not be there to help you. They also may not be able to store your luggage and you'll have to find a coin locker.

Very nice hotel and it is located in a good position not far from markets and restaurants. The staff was very very kind and helpful. We arranged the time of arrival the day before without any problem since the staff is not always at the desk. The room was nice and well equipped.

I think they should clean the rooms everyday and we didn't have choice for the breakfast especially for my vegetarian partner who couldn't eat anything for breakfast.

The location was great. Nice a quiet and great places to eat nearby. Beds were super comfortable, the drying room was awesome, and the toaster oven made kids breakfasts super efficient. 😊 Yummy coffee and tea provided. Easy to check in and out with the option to store luggage the morning we left. The staff were always easy to get in touch with via booking.com, and they provided a number for night time contact (which we didn't need but was nice to have).

Toilet was a bit narrow because of the sink.

Building, the hi-tech and large room and the location (in between the station and the castle, 10 min walking to each). Staff tries hard to assist.

Small details of which such a good establishment should have remedied by now (e.g. lack of luggage racks, lack of coat hooks at the room entrance), wc is too narrow with a useless basin (which could be removed thus solving the narrowness problem). Staffless operation. No breakfast option.

Brand new, stylish Japanese style accommodation with lots of attention to small design details. Spotlessly clean and spacious. The bed was a treat. The staff is super friendly and happy to assist. The location is very central and within walking distance to any of the sights and restaurants in Kanazawa incl. the train station. There's a real supermarket close by as is the Omicho market.

Not really a complaint, but just a reminder to have a look at the pictures and specifications before you book. Then you know what you will get.

The room is new and spacious. The location is convenient, within walking distance from the main station and fish market. The room is equipped with basic appliances (microwave and toaster) and cooking ware, which was really convenient. We especially like the high-tech bathtub, which can prepare water at the temperature you like.

There is only one washing machine, which was unfortunately competitive and occupied most of the time during our stay. We eventually used the commercial laundry site outside the hotel, which is in 3-5 minute walk. (So it was not so bad.)

Beautifully presented immaculate accommodation. Our room was a great size and located on a lovely quiet street in a great spot. Would definitely go back when we visit again.

Great size, location and immaculately presented. Definitely a 5 start experience. Hosts were very friendly. Bed comfy and quiet area.

Good price for the good location, surrounded with lovely eateries. Room and beds were so comfortable and kitchenette was very well decked out.

No coin changer for your laundry (100 yen coins only), pillow is slightly unsuitable.

Very nice little hotel close to the center. Property matches description. Welcome stuff was exceptionally responsive and polite. But would be nice to have a breakfast area. When we booked, we did not realise that there was no breakfast facility and that was slightly inconvenient (at least for the price of the room).

No breakfast possible on site