Great location for walking. Sited between the market and the famous garden. Also just a 20 minute walk from the station if you’re not carrying too much luggage. Room was bigger than experienced in other Japanese hotels (booked ‘moderate queen’) and there was a small table and chairs as well as the bed. Loved the setting for breakfast overlooking the garden, and the wide choice of offerings. Staff were very helpful in spite of struggling with the English language at times. For something different, if you are a crafty person, try the one-hour gold leaf workshop (see details online), and make your own souvenir to take home. It’s about a 20 min walk away and visit the gold leaf museum first.

Nothing.

Great stay! we were surprised by how rich the breakfast was, as it offered all sorts of breakfast styles as a buffet so you could choose what you felt like eating. The quality of the food was very good as well. We also had dinner there one night, and that did not disappoint! The bedrooms were spacious and silent at night. They provided us with everything we needed during our stay (umbrellas, adaptors for electrical sockets, toiletries, etc.). Overall very positive experience.

Since I have tattoos, it was a bit sad to not be allowed in the spa area, but that is how it is in Japan. Maybe I just wish that these rules and taboos would change someday soon, so guests can have a relaxed experience while vacationing. In the end, it is just art inked in a personal body, and I believe no one is forced to stare unless they choose to do so :) *answer about the solution of patches being offered at the front desk: I asked about it, and they refused to offer me this solution as I have pretty large tattoos and would have needed something like 40 pieces of those patches. The "XL" size patch was something about 9x4cm. This solution might work but only for people with a couple of small tattoos.

Exceeded all expectation. Hands down the best hotel( we stayed in other 4 star hotels too ) of our stay and two weeks stay it felt clean modern luxurious. Everyone from reception to restaurant staff where amazing. People spoke perfect english, but still humoured me when I tried to speak Japanese( I am learning) .Everyone was very accomodating. We arrived on our very late at night. We used self check in, which worked flawlessly, but staff still came to assist us and explain facilities, when we were done. Room and facilities: The biggest room and we had enough stay(in similar hotels) It was clean and modern and tastefully decorated Complementary water and tea, coffee. There was also an overnight Onsen with a view. Food and surroundings: There was a convenience store nearby During the day there a lots of options around too. There are markets, Restaurant and lots of food places in walking distance. But I seriously recommend the restaurand inside the Hotel . While pricey it was worse every yen we spent in it. We had the tatiest most beautiful local and seasonal produce I have seen in my life. Definitely worth it.

the location is very convenient, just a few step from kanazawa castle park, omicho market, the famous kenrokuen is just a little further away. many good cafe and restaurants surrounding the hotel, you can check with the google map, just pick anything from the map, never go wrong. kanazawa provides you quite variety of places, park, museum, old district with some nice traditional japanese row houses, sweets shop dated back to 1600 etc., so we think city walk is the best way to explore, and the location of the hotel is suitable for this activity. this is our second time staying at this hotel. we stayed in twin room which is very comfortable. the room is super clean. there is a construction site right next the the hotel, still we heard nothing. the public bath on the top floor providing a good view of a part of the castle park hill. japanese breakfast buffet is one of the best we had so far, recommend to try. highly recommended.

Amazing value for money. A very lovely hotel, big room for Japan and large toilet in room. The restaurant in the hotel is a MUST VISIT. So delicious, the sukiyaki is amazing and the beef curry is one of the best I've ever had. The room was stunning and had a beautiful entry way and display art. I loved this hotel very much. The rooftop onsen is also super clean, new and love view. Location wise there is nothing much in the nearby area, there is a family mart next door. However everything can be reached by either a taxi or some of the sights are about 15 - 20 minutes walk away.

There are nearby construction happening for the rest of the month it seems. It is not too loud, but you can definitely hear it in the day time. It did not bother us since we were out all day, but please note this.

Hotel was in an excellent position to capitalise on some of the main Kanazawa tourist spots. The hotel had warned us both prior to arriving and at check in that there was expected construction work on near by buildings, they said they had arranged an alternative room on a quieter side of the hotel if we required it at any time.whilst at no point were we disturbed this was reassuring and very proactive from the hotel and gave us peace of mind. Hotel staff were incredibly helpful, especially in arranging our luggage forwarding to our next hotel. Would recommend and stay here again.

Could possibly benefit from additional laundry machines as there were only two for the entire hotel and we found were in almost continuous use.

Location is excellent which is very close to main attractions by reasonable walking distance within 15-20mins. The property is quite new and clean. Staff were friendly and helpful. Our room is quite big which suit for 3 persons. Beds are comfy and clean. Everything you need is offered. Wifi runs very well. The onsen is ok but not big, but it is good they provide this facility. There is a construction site just next to property. They stopped the work due to weekend? You might have to pay attention to this.

We drive but there is no parking lot attached to hotel. So you were directed to another parking complex by staff. It's easy to get there and only 5-6mins when you walk back. Property offers special rate to guests so i think it's ok.

Simply an incredible spot to stay in Kanazawa. It's an easy walk to the castle and the gardens nearby, and located close to restaurants and the fish market at opposite ends of the main road. The rooms are excellently furnished, with ample space and great bathrooms. The hotel staff service is top notch and tailored to your liking with minimal or full room service which is much appreciated. The sento was an absolute highlight. The breakfast and dinner services looked very good, though I did not try them. I would absolutely stay here again if I ever return to Kanazawa.

This hotel was wonderful. I’m sure some people could have something to complain about, as no one can get things perfect all the time but our stay was incredible and I would not hesitate to stay here again. The breakfast was amazing- saw a comment about it being expensive. For nearly $15 US all included you get and incredible buffet with wonderful Japanese options and if someone truly does not like that type of food, they can find something to please them with what else is on offer. A croissant and caffe latte in my city would be 10$ - this breakfast at a high end hotel would easily be 30-40$ US. If you can’t be happy with this then there is a different issue. The staff were amazing- my 1 year old daughter developed a 104.7 fever and they contacted a local hospital 10 min walk from hotel and we were served quickly and efficiently- for essentially the price we would have paid WITH insurance in the US (Japan is amazing). Because she was sick they also gave us a 1pm check out for free- they obviously can’t do this all the time but we had a real issue and they helped us. Beyond this, the room was comfortable we had a wonderful view over the city. The onsen on top floor had a special view out to the mountains and was wonderful- I can’t compare with other hotel onsen in this area but it was more than sufficient to feel at peace and enjoy. Location- perfect. Easy walk to market and most places of interest in Kanazawa. I would have stayed 2 more nights after extending our trip here due to daughter’s illness, but they were booked. Love this city as well

There is nothing wrong we didn’t like.

It was comfortable and the loop tourist bus stop is just a few steps away in front of the hotel.

I was asked to pay an extra 4000 yen city tax on top of what I have committed to pay under Booking.com. I was under the impression that the price under Booking.com included all taxes and levies. Therefore there was some disagreement between me and the counter-staff during check-in. The fact that the staff couldn’t speak proper English exacerbated the issue. In the end, I paid the extra cost but that left an unpleasant taste for me.