Beautifully designed room with lovely decorative details, comfortable beds, spacious sitting area, small kitchenette with cooktop, refrigerator and sink. We booked the family room that offered two double beds and a huge tatami mat area where our adult children slept on futons. Mattresses and futons are firm (as is usual in Japan). Plenty of pillows and nice warm comforters provided. Very centrally located in Kyoto near several convenience stores within less than 3 minutes walk. Quiet. Friendly front desk staff.

We only realized on our last day that the hotel has a beautiful spa with special sauna service on the 2nd floor. Wish we could have used it!

Location is great. Right on top of the Kyoto Marutamachi station with good connectivity with buses to the city's top attractions. Plenty of eating options within a 10 minute walk radius. So close to Family Mart, 7-11 and McDonald's. We booked 2 rooms for a party of 6, a standard twin room and a suite for 4 and my teenage girls loved it. The washing machine and dryer, which were both in the standard room and suites, were an excellent amenity to have. Staff in the hotel were attentive and helpful. My luggage, which I had arranged to be sent to the hotel earlier, was waiting in the room for us when we checked in. The front desk staff also helped with filling in the form in Japanese for our bags to be sent to our next destination.

Clean and very spacious room. Good location near a metro station and bus stops. Helpful and friendly staff. Amazing big wooden bath. Terrace was a nice plus

There is no breakfast and in our room there wasn’t a kitchenette. But there are good bakeries and some restaurant options around the area. There was a traffic light right in front of the hotel and we could hear a beeping sound indicating when pedestrians could cross from our room, which can become annoying after a while, but the sound does stop during the night

Cool hotel. They delivered on expectation. Nepali staff were very helpful.

The air-conditioning is managed by a central unit located in the lobby of the hotel (managed behind front desk) I was not able to change from hot to cold. It was my only problem with the place. Iam tech savvy I can tell you the model of the air conditioner and how to operate it but that doesn't matter because they manage it from the front desk you don't get a choice.

Very clean and spacious room that is exactly how it looks on booking.com. While it doesn’t come with all standard hotel facilities (like iron), some can be borrowed from the hotel. You can also borrow kitchen utensils like pans from the hotel to use the electric cooker in the room. If you plan to rent a car for your trip, even though the hotel doesn’t have a car park, it does have a public car park right next to it that always had space when we went (cost about 2000 yen to park a night).

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Location was great! There is a subway entrance immediately next to the hotel that gets you to Kyoto Station. There’s also a bus stop across the street. The hotel was so quite, it was like we were the only ones there. The room was spacious and it was nice having a little kitchen and washer/dryer combo. We loved our stay here!

Location is good. Very near the imperial Palace and the beautiful garden and is accessible to the major attractions via buses. Subway is nearby as well, but have to use exit 5 (lift) if you have luggages

Limited hanging location, but the washer has a dryer function which helps alot in any wet laundry

This is a great Apart-hotel. The room was really large with a. Kitchenette, flat screen tv, open plan bedroom and good size bedroom. Super clean with great facilities and really close to the Imperial palace

Nothing - it was all great !

plenty of space, beds very comfortable, large bathroom and washer/dryer combo in bathroom

pillows were not comfortable

Spacious room with kitchen and washing machine. Conveniently located directly at metro and bus stops.