Phenomenal experience and the in-room onsen had an amazing view of Mt. Tanigawa. In-room onsen has the same source which made my skin feel amazing. The staff were also great. In particular Iwasaki san who made every effort to explain the Kaiseki meals content and origin in English, going as far as to bringing notes and patiently listening to our limited Japanese. Kaiseki and breakfast quality was also top notch with fresh ingredient both from Gunma region and other areas. And the desserts for both meals were surprisingly well-made western style dessert with Japanese twist that was not too sweet and perfectly balanced with fruits.

Nothing except the number of nights we chose to stay. It was like a dream that went by too quickly.

The staff were exceptionally accommodating, polite and friendly. My partner and I got a taxi up to the hotel. They stored our luggage for us until our room was ready. The staff did not speak English but were not afraid to use google translate and thus making communication less awkward. The staff were very accommodating. In the morning, having been horrified that we paid for a taxi to the hotel, they gave us a shuttle bus to the train station free of charge. This is a service they provide that we had no idea about! The area is absolutely stunning. Our room was gorgeous, we had a view of the mountain, we were provided tea. Our room price included the 11 course dinner and breakfast. The room itself was stunning. Traditional japanese style room, with futons that were set up for us whilst we ate dinner. Being in the room with the bath- oh my goodness!! The window fully opened to the fresh air so you could sit in the hot water whilst watching the mountain, simply magical and humbling. The view from the window was just to die for. I absolutely loved my stay here. I feel it fed me body and soul, and I wish I could go back every single day!

The food served is traditional japanese food, and the preferred texture of this food is jelly-like. There was variety and some courses were absolutely amazing, but just be aware that some of the food may not be to the taste of a westerner; for example raw egg. If you are not used to sleeping on futons it is much firmer than a mattress!

This traditional, homely ryokan was such a wonderful place to stay. The exceptional kindness of the staff, the spectacular view of snow-topped Tanigawa and the sense of being surrounded by nature and away from the world combined to make our stay unforgettable. We were given a spacious room with a private onsen overlooking the mountains, still coloured with autumn leaves - an early soak was pretty much the perfect start to the day. Both dinner and breakfast were elaborate and exquisite, and our waiter could not have been more helpful guiding us through our first kaiseki experience. We were so glad that we stayed at Minakamisansou, easily one of favourite moments on our first visit to Japan.

We had a lovely view of the mountains. The private onsen was very nice, but the public onsen is very good as well! The staff is very nice and always accomodating. If you like traditional Japanese food, you'll love what they serve during the evening and morning. I recommend to stay at this ryokan either during fall (momiji) or winter. We were a bit too early for the heavy snowfalls, but still managed to catch some snow the second evening. Even without the snow it was lovely. I can imagine it looks amazing with the fall colors!

Amazing place, from pick up at the station until we left / everything was perfect! All the staff were exemplary, catering to all our needs. The dinner was worthy of Michelin imo, grande course with so many options. The breakfast too and it snowed so everything was beautiful, the views 😍 We had private onsen room and the room was huge, steeped in tradition and the onsen was lushhhh especially when you open the door the combo of heat and cold! will be back again, recommended!

nothing honestly

It is the perfect place if you want to get a relaxing trip with a traditional Japanese onsen. The location is quiet and with perfect picturesque views of the mountains from the onsen. The staff are really nice and accommodating, even though we don't speak japanese. The food is amazing and at the same level of a fine dining restaurant every breakfast and dinner. Special thanks to Chinoki who served us everyday in English and helped us enjoy our meals everyday.

Nothing, the stay was perfect.

The hotel is a mix of Japanese with European influence, so they'd have coffee in the lounge and lavender pouches on your pillows. Plus the French-Japanese fusion dinner was of high quality with loads of seafood and quite literally adorned with gold flakes! Breakfast was Osechi - New Year's food cos we arrived on the 3rd January but it was equally good!

We expected hotter waters for the onsen, especially as it was snowing outside. But turns out, the slightly above body temperature water was comfortable once you were fully submerged and taking in the gorgeous scenery. The cooler onsen temperature also meant you could stay in the bath longer without itching to get out! P.S the water inside was much hotter!

Very scenic view from the rooms, rooms were also large with all the things you would need. The staff were very helpful and friendly. Even picking us up and driving us down to the train station. The food served varied between seafood, meat, sukiyaki, and shabu shabu. So there should be something for everyone. The staff were also understanding for those who didn't finish some dishes.

We booked two rooms which says they have a private onsen on the balcony. We expected this to be outside, but it was more like a separate room with a big window to an unusable balcony. Not a dealbreaker, but should be noted. There was also no other shower available in the room other than the one in the onsen room. The only real negative thing to speak of was that we found that there was a lot of dust on top of the sliding doors area (I put my hand up there while stretching and my fingers turned grey with dust)

Everything is top notch, room is spacious and clean with daily room service, staff is extremely friendly, warm and hospitable. I would like to express my great gratitude to Iwasaki (岩崎） at dining and Yamada (山田泰子） at reception, they are doing their best to make customers happy with great smile 😃 Not forgetting to mention the meals which is very delicious, ingredients are fresh and with great variety. Oh dear I starts to missed the place so much 😄

Amazing service Great staff, they are super polite, helpful and guiding. Shuttle service is available and quite flexible. Excellent onsen. Very clean, stylish. Sky bath is rocky, the view is breathtaking. Very clean facility. Food is very delicious. Many different stuff in one meal. You don't need a lunch actually. Breakfast is also quite loaded. Also they leave small Japanese sweets for afternoon :) Great ryokan experience, very comfortable beds, yukatas are very stylish and comfortable. View is amazing. The region is very nice for hiking.

Not hotel specific but Japanese breakfast is like a lunch and heavy :D No private onsen option if you do not book a room with private onsen. The onsen is traditional.