Island Hotel

Okay where do I start: incredible location, 5 mins from Nagano station on foot, maybe less even. Incredible staff, able to converse and engage in English. Although when „uncertainties“ arise there‘s also additional staff able to fluently communicate in English. It was impeccably clean, no smells, no stains, clean bathrooms. Amenities provided. There was also an indoor Onsen and our room was on the 10th floor so we had a good view of Nagano city. There was a 7-11 very close-by as well and the Hotel staff was kind enough to keep our luggage after we checked-out while we went to visit the monkeys in Jigokoudani. Overall an incredible expierence. Definitely would recommend this location!

I think - and this is just being petty - I wished there was a genkan so we could leave our shoes next to the door (we did anyways because that‘s how we were taught).

The staff were extremely kind and helpful. They helped store my luggage before my check in window and when I checked in and when to my room, the luggage was already there! It's very close to the station and easy to find. The room is a little bigger than the average hotel rooms in Japan.

I think it is a little pricey considering it is in the country side and it is a older hotel. The laundry was cheap but I had to pay 3 rotations to actually dry my clothes. There are also only one washer and one dryer!

Really easy location, basic hotel with lovely staff and good amenities. The hotel has a public bath (I didn’t use it as I have a quite large, hard to cover tattoo and I didn’t want to offend), but I looked inside and it looked like it would be lovely to use. Free coffee machine downstairs along with teas, toothbrushes etc. Good price, easy stay in Nagano!

The location was excellent, close to the train station, restaurants, shopping and the main sights in town. Our room was spacious and very comfortable and with a little help from Google translate the staff were very friendly and helpful. Also having self service laundry facilities available was a good bonus.

The only issue and it was a small one, was the lack of a fan in the bathroom. So the bathroom could be quite damp after a few people had used it.

I cannot adjust temperature in my room because it seems to be controlled by center control. The problem is set temperature is high and it’s very hot at night, and I am not sure can I open the window. Self-solving method may be having a portable fan.

It was the biggest room we had in our entire one month trip in Japan and for the same price we'd pay for a tiny, hostel room in Tokyo. We loved the onsen. It's a 5 min walk from the train station.

Super clean and more spacious than any other business hotels around. Its also great value

Limited parking spaces. No breakfast.

It is located close to the JR station and there are multiple restaurants/cafes nearby. They provided us with all sorts of amenities for the toilet and the onsen, which was great. Staff is polite and English-friendly.

The location was great, the room was spacious and the beds were very comfy.

The water pressure for the shower could have been stronger and the water hotter.

The hotel had a public bath which is always a plus. They provided separate towels in the public bath area which was very convenient. The hotel is a little bit of a walk from the station around 5-7 min. It is not an issue during normal weather but could be bit of a bugger if its rainy or snowing.

The alarm in the room went off at 5 in the morning which was a bit annoying. I wish they turn off the alarms during room turn over.