Location so close to train station and an easy 2 km walk to the Zenkoji shrine/temple, breakfast was available. Pillows and beds took some getting use to but actually were conducive to a good sleep. Shower/bathroom was interesting and good. If you don't measure by western standards. Whole hotel experience was good.

Pillows and beds were hard and took some getting used to, but actually turned out ok and slept well even though both initially felt hard. Room was tight. For a cultural change was different but ok.

Great location. Its a 5 min walk away from Nagano station. It was good for taking a quick trip to Zenkoji Temple in the morning, which is 16 mins away by bus. Hotel room was on the small end for a double room, but we didn't mind. The staff was very polite and helpful when helping international tourists check in. The free breakfast was tasty and filling. Check out was very fast.

They don't provide amenities inside the hotel room, you need to ask for them at front desk. It's still complimentary, but just a small inconvenience. Everything else was great for a budget 3star hotel.

The hotel is very well located in the centre of Nagano city, 3 minutes from the main station and close access to most of the location to visit. The staff is nice and polite, and the hotel itself is quite clean. Even if the room is a little small, it's practical, clean for an affordable price. The bed were quite comfortable.

I had no issue sleeping, but my friend is sensitive to noise and smell and she did tell me she had difficulties sleeping because of the noise from the next room. The bathroom apparently smelt a little (because it's one of those bathrooms without windows. It was still clean), but I personally thought it was quite faint. The free breakfast was however very disappointing, with very few spaces for all the guests. I understand that you can't ask for too much when the hotel is happy to provide food for free, but I would have preferred to pay for something better in that case.

Very close to the station. The room was really clean and the staff were very friendly too. We arrived early and hence had to leave the luggage in the lobby. The staff were very accommodating. Loved the free breakfast in the morning. There were really good varieties and the food was very tasty. Highly recommended.

Nothing at all.

The hotel is not far from the JR station. Self-check-in is convenient and easy. The rooms are clean and come with bedding and bath amenities for self-service on the 1st floor. Free breakfast is available from 6:30 to 10:00. You can also store your luggage before check-in and after checkout.

Location is very easy walk from major train station, bus stops and 7/11 closeby also. Everything was clean and well run. English speaking front desk, they kept our bags before check in also. Breakfast was Japanese style (not Western toast and cereal). It was plentiful and well run.

We stayed as a family of 2A + 2C. The room was a little cramped.

location is great - only a short walk from the train station, highlights of Nagano easy to reach, luggage storage available, nice room with clean facilities and comfortable bed, breakfast was ok

check in at 4 pm was a bit late

very clean and friendly. they even have a microwave in the public part of the hotel so you can warm up a meal from outside

the roon was small

This hotel was easy walking distance from Nagano Station, and the staff were very helpful so that we could leave our luggage before checking in. The rate included breakfast, and this was excellent.

I would have liked to have some coffee satchels in my room.

The location is very strategies near Nagano Station. The breakfast everyday was very delicious, especially the tamago and mochi apple for dessert.

No comment for this one since I was very satisfied.