We totally enjoyed our stay at Petit Hotel Shitaka. Before I got there I accidentally left my wallet on the bus, and after I told the staff at the hotel, they not only offered to call the bus company and helped me track down the wallet, but also called me a taxi to take me to the lost & found at the bus company's office. They even shared with the taxi driver what happened and asked the taxi driver for help with the communication with lost & found for me. Utmost respect to the staff at Hotel Petit Shitaka!

The staff were very friendly and helpful, and the food was delicious, particularly the dinners. The sauna was nice for relaxing at the end of the day.

It’s certainly overdue a redecoration, but that’s just a superficial thing and didn’t affect the comfort of our stay. The Happo Gondola is close by, which was very convenient, but the hotel is up a fairly steep hill, which was a bit of a slog on foot in the heat of August.

Excellent location if you are skiing/snowboarding - ski-in/ski-out. The closest lift is 30 seconds away, the main gondola is 2 mins ski down the hill, at the end of the day you can ski straight back to the hotel. Friendly and helpful staff. Restaurants, bars, shops and ski rental are a 5 min walk down the hill. The hotel has lockable storage lockers for skiing equipment (free to use). Breakfast is basic but adequate.

Staff were super accomodating and friendly. Location is excellent (ski in ski out). Accommodation was comfortable, warm and breakfast was sufficient for me and my family to have us all energised for a day on the mountain. Would definitely choose petit hotel again when staying in Hukabu. Also one of my sons left a pair of his shoes behind and staff have been super helpful in arranging to returning them to us via post.

The location was excellent, we actually walked there from the train station and it was a breeze to get to the gondola station. The staff were lovely and really did everything to make our stay enjoyable.

Nothing really, the building is old and peculiar but that’s fine, it was a bit like a trip back in time.

The staff is amazing, they did their outmost to help us each time. The owners even took gheir private car to bring us down for the early bus. Overall a great value for money, with really great location, close to the slopes. Totaly recomend it!

Petit Hotel Shitaka is conveniently situated next to the Shirakaba 2 double chair. You can ski in and out from the hotel carpark. Panorama double chair is 100 metres on the left, and Adam Gondola is 150 meters on the right. The hotel is very clean, equipped with a sauna and public bath, and ski lockers in the drying room. The staff are very friendly and helpful.

I prefer firmer pillows. The lights in the room are quite dim.

The location is amazing, staff friendly and the rooms are a good size for Japanese standards. Great value for money.

The breakfast is Not good, easy to get food else where. They also charged us 5,00 per person for an early check in which was outrageous.

Fantastic breakfast, warm room, ski in and out

A charming traditional Japanese ski hotel, no frills but on point on what matters. The lady at the reception was so lovely and helpful with all my queries, and I very much enjoyed my brief stay.