This cute little log cottage was the perfect space for our family to relax in Hakuba. Toshi, the owner, was absolutely amazing. Very accommodating and gave our family lifts to the slopes and into town each day. He also provided lots of advice. Clean, comfy cottage with comfy Japenese style beds and a great kitchen and dining space to chill out after a day on the slopes. Coin laundry with powder and hanging provided was a great addition. Two bathroom's and toilets were perfect for our family, and the drying room at the entry made sure our snow gear was dry each day. Location was pretty good. Five minute walk into town, down a bit of a hill, but we all managed. Also five minute walk to the shuttle bus to access the slopes. Heated floors kept us all toasty and warm. Loved our stay here, would highly recommended.

Nothing. It was all perfect.

Everything is perfect. We had an excellent at week there. Toshi and his wife are excellent hosts. He drove us to/from bus terminal slopes, ski rental shops/supermarkets. He was so nice that sometimes we don't want to ask him for a ride. The kitchen is well equipped ranging from rice cooker, microwave, oven, fridge, sukiyaki pot, coffee maker, various sizes of dish and bowl, etc.

Nothing about the chalet. There is no grocery store or supermarket that sells fresh products within walking distance. The bus service in Hakuba area is not convenient, especially with a young kid.

Great hosts who are very helpful in transportation on a daily basis. Getting to the ski slopes, ski rental, groceries, restaurants or even shopping was so easy as they are always available to drop and pick up. We did not have to wait anywhere. The cottage is squeaky clean and we'll furnished and very comfortable with floor, heating, hot water etc. Beautiful place, 3 mins drive from the slopes and toshi san and his wife are always available to pick you up or drop you off on time. Very knowledgeable and helpful with trains, ski rentals etc. Oh, and amazing value for money. Cottage was spacious for our family of four and the amenities are great. Hope we get this place again next season. The onsite onsen is also great.

The cottage was impeccably clean and so cosy and comfortable. We loved the homely feel and it was a great place to come back to after a long day or skiing out in the cold. The cottage had 2 bathrooms, floor heating, comfortable futon beds and everything needed for a fantastic stay.

The only downside is the location to the village. Our host Toshi alleviated this by dropping us off and picking us up from close locations such as the Happo bus stop and Happo One ski resort. At night, he was able to drive us one way (ie drop off) and then we typically walked approx 20 mins each night to go back to the cottage. The walk didn’t phase us too much but I would recommend hiring a car if possible!

We loved staying at Log Cottage Epoch. Our host Toshi is an exceptional host and went out of his way to ensure our needs were met. The cottages are beautiful, comfortable warm and well set up. The location is and setting are perfect. We could easily walk to local shops and places to eat, even with snow on the ground. The onsen is a great experience. Toshi shared lots of great recommendations for ski hire and lift pass and local places to eat and buy groceries and shared local discounts with us. If we are ever coming back to Hakuba we will be back to stay again.

We didn't want to leave.

Quiet location among the trees, but close to ski area base. Very well fitted out 'cabins' (duplex) with bottom floor bathroom, mini-kitchen and small living area (note our unit had a table with floor-level seating) and upstairs tatami room (good for a couple, and one or two kids). Nice views from glass doors/small balcony. Parking right out front. Great onsen (needs to be pre-booked an is an extra fee - but worth it to have to yourself for an hour). Very nice staff.

the seating (floor-level chairs) around the table were not super comfortable.

Super comfortable stay with everything we needed to cook after a day on the slopes. The bedding was excellent, showers and toilets worked well. Our host Toshi really made the stay exceptional, he helped us wherever he could, dropped us at the lifts each day and made it really special. Location was excellent, with a shuttle stop for the other mountains 2 minutes walk away. The on-site Onsen was also great and worth booking after a long day. Can’t recommend this stay highly enough, truly 10/10!

Very well appointed cottage with great self contained kitchen and bathroom facilities. We had our own vehicle but our host Toshi-san is very happy to accommodate a trip to the Happo base or gondola or the supermarket. Traditional Japanese breakfast with Toshi-san and Mayumi-san is a must.

Nothing. It’s so cute. We were incredibly lucky to get a booking. Hesitated to review as want to keep it a secret!

The cabin was clean and spacious enough for six of us. the tatami mat beds were very comfortable. The property’s private onsen was great for soaking tired ski legs. But the absolutely outstanding part of the stay was the tireless kindness of Toshi-San and Miyumi-San who shuttled us and all the other guests to and from ski lifts (even though the gondola is only a couple of hundred metres away on foot), and the supermarket. They were amazing hosts!!!

It would have been nice to have a couch to relax on at the end of the day rather than the low chairs.

Mayumi-san and Toshi-san were great hosts, they provided transportation and assisted in getting us around Happo area, including grocery shopping and transport to the ski rental shops. The private bath was a great addition to the facilities, and relatively affordably priced.

Communication was a slight challenge at the start, perhaps due to differences in first language.