Great location close to tourist attractions and with the airport bus stopping right outside. Staff are very friendly. Decent buffet breakfast with drink bar included, unusually available till 10am

Poor soundproofing of the windows even by Japanese business hotel standards - the bus terminal should be seen, not heard!

The receptionist were very friendly and helpful :) the room and breakfast were good as well

Location, helpful and friendly staff

The location was great, with a perfect view on the beautiful Nagasaki streetcars. The shower and the sink were new and nice. The bed was very comfortable and it was a pity to leave the room early in the morning for following my schedule. I appreciated the communication with the staff even online before reaching the structure, with kind and precise suggestions and updates, even on weather and excursions in Nagasaki.

For that price, the room was a bit tired and dusty. Even if the positioning of the toilet was a bit too close to the head of the bed, there was a glass window separation and the whole room design was quite stylish. There was a continuous electrical noise that was impossible to stop, making sleeping a bit difficult in the night. Please, solve this issue.

Breakfast was great!

1. The carpark connected to the hotel only accommodates small, low height cars. If your car is not, you need to park further away. 2. The male front desk clerk (possibly manager) was extremely unfriendly and unhelpful.

Good values

The breakfast restaurant Shoya needs cleaning the floor. It was sticky to walk.

Great breakfast offering

Older rooms

Good values

Breakfast restaurant floor was sticky, that requires cleaning a lot.

the site is super convenient, yet it's like 15mins from JR station, I went to Nagasaki by JR, with luggage on first day arriving Nagasaki, it's a bit clumsy. Nonetheless, the rest of my stay in Nagasaki is super convenient. The view from my room is very nice, though it's city view. but it's like a bird-eye view (I stayed on upper floor). The room service is good and it's very clean it's like 2 mins to China Town and bus terminal. it's really very convenient.

I remember the last day of my stay, it's was snowing hard in Nagasaki. I seek help from front house, asking to help me call a cab to JR station, they were not very helpful and said they could not call cab for me because of the snow and said I could only go to JR station by tram. With 2 luggage and traveled by myself, it was very difficult. I understand the weather situation but I was not pleased with the attitude. They weren't even trying to help me solve the matter. I always travel in different parts of Japan and it's the first time I encountered this kind of unhelpful attendant.

Nice toilet and shower, recently refurbished.

The car stacker was very loud from 6.55am until 10.10pm. So loud it was impossible to sleep. The non-smoking room smelled strongly of tobacco.