The bathroom was a true oasis, stocked with an array of high-end cosmetic amenities that left me feeling utterly spoiled. Luxurious face masks, fragrant bath bombs, and an assortment of creams and lotions. The jacuzzi tub was a particular highlight. The bed itself was an absolute dream, with plush linens and a mattress like a cloud.

While the hotel room itself was quite nice, I was disappointed by the lack of housekeeping service during my stay. There was no way to indicate a need for room cleaning, as there was no "please service room" sign or other method provided. Despite expecting daily housekeeping to be included at this price point, the staff never came to tidy up, change the towels, or restock amenities.

Hands down, one of the best facility in Higashi Shinjuku. Hotel staff were always friendly and willing to assist with anything. Anenities were amazing. A small DIY cocktail bar, Selection of Soup, Snacks and salads were always available at the lounge. Bathroom amenities, Beautycare products, and many more available for the customers.

For the price you pay, They really exceeded our expectations.

Room and Service was both amazing. Great for a couple or even as a single traveler. Easy to get to and easy to access menu or service just from the TV. Plus amazing bath and shower everything was clean.

Not every staff understood English but that was a me problem not a negative.

Decent size room and quality private bathroom, free amenities such as snacks etc were lso appreciated

The room entrance was slippery and i slipped and hurt my back, but everything else was good. It is in the red light district so if people don’t understand it may put them off.

The theme was great! 10/10 would recommend this hotel to others, particularly for couples.

I have no complaints. Just keep in mind that you must return your key every time you leave the hotel. This may be annoying for some but it wasn’t a big deal for us.

Centrally located to night life. Fountain drinks coffee and dessert snacks available in lobby. 15 min walk to train station. Most convenient way is UBER(most expensive). Train is least expensive.

Very small room.

Very clean, cosy, they have everything that I need

Nothing

Very comfortable and welcoming. The amenities were to die for. Wine bar and alcohol bar and coffee and two types of soup and rolls and popcorn.

Didn’t really care for staying in Shinjuku

Good location, easy to get to everything

Very small room, Very basic breakfast

amazing hotel, great location and very kind staff. rooms very big and also free amenities and drinks in the lobby. definitely exceeded my expectations, will come back again

nothing