Good location within 10 minutes walk of 2 Metro stations. A quiet area with restaurants and shopping facilities. The room, (family suite) was an excellent size with comfortable beds, a well equipped bathroom and a seating area.

The information sent about accessing the room was not correct, the access PIN was wrong and it was unclear whether staff would be in attendance. once we actually got in which involved knocking on the front door, everything was smooth.

It's a really small boutique hotel. 1 room per floor only. Although the information was provided, it was still a little surprising at how small it is. The room itself had a great layout, and it was perfectly fine for our family of 5, with enough room to spread out our luggage. The area is very residential, with a park directly across the hotel. Plenty of restaurants and convenience stores nearby. Close to the station, and it's easily connected to all there's to see in Tokyo. There was some noise during our stay from the guests upstairs since it's such a small hotel but it was a great stay! We loved the area and how homey it felt. We would consider it again when we come back to Tokyo next time!

The room is great for family. The staff were very friendly and the room was clean. The hotel is situated in a quiet, but safe neighborhood with 7-11, Lawson and Family Mart only minutes away. This can be a plus or minus but the hotel location is about a 5-6 minute walk from the closest Metro station. However, in general, being in Kayabacho means we are pretty central to everything.

The temperature control on the AC unit in our room seems slightly off and due to the units location, can blow cold air towards the head of the main bed.

good value, large room, comfortable beds, large space for tokyo, location is across from a park. looks like they were renovating a small splash area. good shower water pressure and soaking tub with dimmable lights. would book here again if not traveling with a family using a rolling walker or wheelchair. close to gusto breakfast buffet which was great

slightly challenging for mother in law with a rolling walker, as hallways were narrow and the lift empties directly into an entranceway for the room which isnt very big and cluttered with our shoes. staff were not present on many occasions (though we did not need them). we could not forward luggage onward from the hotel though did not check with 7/11. though the subway is relatively close, i didn’t see an elevator down to the platform so had to take taxis. also weird auto lights- on one occasion came out of the bathroom at night and the room lights turned on in the middle of the night. it would be great if the front desk staff could review instructions on the room’s equipment, and point out the wifi password is in the room (took me awhile to figure out the password)

We lived how this hotel was a small unit with only four rooms. We had the whole floor, with plenty of room for our family of six. It was in a neighborhood, and not a touristy area. It took 5-7 minutes to walk to the train station and walkable to many restaurants. We liked that it wasn't in a busy area and close to river and park. It was nice to be close to the river where there were trails to run. Service is not 24/7, so when my child had an accident in bed we couldn't get new bedding. However, they were very accommodating and came the next day to switch the bedding and clean the bed. They also didn't charge us, which is very kind of them. The room, beds, and bathroom is very nice.

We liked everything. It was an inconvenience not having staff at the hotel 24/7, when my child had an accident but they quickly accommodated us and cleaned the next day.

This modest property was perfect for our group of 6. Very comfortable beds, very clean room, a great place to come back to after a day exploring. A short walk to Kayabacho Station and Hatchebori Stations. Close to a 7/11 for our morning snacks and a playground right out the front for our 8 year old to stop for a quick slide and swing.

There can be some noise heard from the floor above but it wasn't so loud that it impacted our sleep.

room is very comfortable and fit for our family of 4

location is quite far from city and tourism area Checkin time is 4 pm which is 1 hr later than other hotel

Very spacious for Japan... Beds were so very comfortable. Across frrom a playground... and so very close to public transport. Amazong donut/coffee shop was right around the corner. Also, a 7/11. The lady who was always at reception was SO HELPFUL and Kind. I believe her name was Ngh (pronounced Nah). She made it perfect! We tried to book for longer, but it was booked out. If you are traveling with family.. This is PERFECT.

It's probably the quietest hotel we've stayed in Japan. The room was also bigger than it looked on the pictures. Comfy beds and TV with streaming and YouTube, something that you don't often see in Japanese hotels.

The only minus was that the metro and train stations were 15 and 20 minutes walking away. You get used to a lot of walking in Japan anyway, but it can be annoying if you have loads of luggage.

The room is very spacious, which is hard to find in Tokyo. Our room was cleaned a few times during our one week stay. The staff were very polite and accommodating. They even helped receive our luggages from the delivery courier when it arrived earlier than expected. Overall, it was a pleasant stay and we would recommend this hotel!

Nothing major. The only thing I can think of is that the space towards the elevator is narrow.