Clean and convenient. The front desk team is exceptional. During our stay, they were able to help us with multiple requests and are very professional and accommodating. Will highly recommend to travelers with family.

Location was in a quiet neighborhood. Close to a few metro and train stations and easy to get to major points of interest in Tokyo. It was interesting to see all of the salary men/women commuting to work. This was our favorite hotel (of 3 we stayed in Japan) and I will definitely look for Mimaru hotels for future trips. We loved that the toilet and shower were separate. My 16 and 19 year olds loved the "bunk beds". Each cubby had it's own light and power outlets. Very clean and modern aesthetic!

As most hotels we encountered on this trip, there aren't a lot of luggage storage spaces to unpack your items. We lived out of our suitcases in all of the hotels we stayed at.

The staff!! They are very friendly, accommodating and helpful. They speak very well english too which is helpful for international guests

The price for the extra night we added, months after our initial booking. Would be night to get same rate =)

The room was of a good size and accommodated our family of five comfortably for our stay. The hotel is situated in a nice quiet area, close to train stations and convenience and grocery stores. The kitchen facilities were adequate for preparing some meals when we wanted to eat at home. The room was serviced daily, with rubbish removed and towels refreshed. The staff were very friendly and helpful, and we were even able to check in a little early as the room was available. Luggage is also able to be left with reception prior to check-in. Handy location to Asakusa, Akihabara and Tokyo Station.

The dryers in the laundry room were not very efficient at drying our clothes. We would recommend if using the facilities to add half to a full hour in addition to what you may think you need to dry your clothes

My recent stay at the Mimaru Nihombashi Suitengame was nothing short of extraordinary, thanks to the exceptional hospitality extended by the remarkable staff members, Risa, Chhimey, Sirhat, and Michele. From the moment I stepped into the lobby until the day of my departure, their unwavering dedication to ensuring my comfort and satisfaction made my experience truly memorable. The first impression of any hotel often sets the tone for the entire stay, and I was immediately struck by the genuine warmth and kindness exuded by Risa, who welcomed me with a radiant smile and a genuine eagerness to assist. Throughout my stay, Risa's attentiveness and impeccable customer service skills never wavered, ensuring that every request was met promptly and with a sincere desire to exceed expectations. Chhimey's caring demeanor and attention to detail further elevated my experience. From arranging dining reservations to providing invaluable local insights, Chhimey consistently went above and beyond to ensure that my stay was nothing short of perfect. It was evident that she takes great pride in her work, and her passion for hospitality shone through in every interaction. Sirhat, with his exceptional professionalism and unwavering dedication, left an indelible impression on me. His genuine concern for the well-being of guests was truly remarkable, and he spared no effort in ensuring that every aspect of my stay was flawless. Whether it was offering personalized recommendations for exploring the city or ensuring that all my needs were met, Sirhat's commitment to excellence was truly commendable. Michele's contribution to my memorable stay cannot be overstated. Her warm demeanor and efficient service added an extra layer of comfort to my experience. From assisting with check-in to promptly addressing any inquiries, Michele's professionalism and dedication to guest satisfaction were truly commendable. Wonderful long stay overall.

Nothing really. Overall, the value of this place is fantastic. Great location too!

Great location! Stone throw away from Suitengumae metro station and TCAT! Room is spacious and super clean. There is a family mart located just outside the apartment.

The basic room cleaning is indeed very basic. They don't help to throw the rubbish not place inside the bin. The bin is too small to hold the rubbish. In the end, we need to bring out to throw. And they don't throw the empty instant noodle cup placed on the kitchen top. In addition, hard to get a vacant washing machine too. Last but not least the pillows were very flat and I used the sofa seat as my pillow!

The location was well placed being within walking distance of 3 stations, that allowed us to go to most places without having to transfer (or transfer excessively) and is a 15 minute car ride to Disneyland to boot! That and the neighbourhood was uncrowded, quiet and fairly local allowed us to get a nice feel of the city; we especially loved walking to Ningyocho to eat. Mimaru's reception staff were very friendly, efficient and helpful especially with food recommendations! The apartment was sufficient - compact and comfortable for us 4. All in, we would definitely stay here the next time we come back to Tokyo.

A really great apartment style hotel. The staff were very friendly and spoke great english. The room was large and well equiped. It was also really modern and completely spotless. We were travelling as a family with 2 boys under 10. We had plenty of space, the kids loved the bunk beds!

The location was superb! Very close walking distance to the train lines, we had quick, easy access all over Tokyo from this hotel. The T-CAT (limousine bus) station from Narita is a 3-4 minute walk to the hotel. A 1 hour bus ride from Narita Airport - very, very easy to get to this hotel!
The surrounding area was quiet - a Lawsons and 7-11 within a 1-2 minute walk. Some really great local restaurants in the area - well worth exploring the local area by foot.

The beds few quite firm and not too comfy - especially after walking 17+kms around Tokyo every day!

Slightly quieter location in Tokyo so got more traditional restaurants. Staff was brilliant and very helpful when we had a tour cancelled.

Can't think of any negatives

Location - near train station and near the city but yet quiet

Nothing