The view is very nice and the windows are very clean!

Sometimes when returning to the hotel in the evening TOO MANY TOURISTS crowding around the elevator area making it difficult to get onto the elevator.

Right at sunshine city 60 so can enjoy all the attractions and convience it has to offer. 5 minutes walking distance to most subways. We ordered a lot of goods from amazon and reception area was helpful. It stores the luggages for us on the last day and the shuttle bus to HND airport stops right in front of the hotel ( which they can book it for you or you can book it online).

Room is a bit small. We had two single beds which is layout vertically. Didnt leave much room for large luggages although the bathroom is a reasonable size and the tub.

Great view from the upper floors over the city. I could have stared out my window for hours. Also, the room was rather spacious compared to other hotels in Tokyo. Great for re-packing and organising luggage before flying home. Location was practical with its direct connection to the mall for shopping and dining.

ATTENTION: No shuttle bus to the Narita airport from the hotel! The next bus stop is at the station (ca. 10min walk). The FAQs about this topic are outdated. (The bus to Haneda airport seems to be available)

One of the best location I've been so far. The sunshine city mall right next to the hotel offers you a variety of restaurants and shops for everyone. On the ground floor next to the hotel lobby there is a convenience store where you can get your daily needs in terms of food and beverages. The staffs were super helpful in any way and made this experience far more enjoyable. Highly recommended.

The hotel is a little bit off from the Ikebukuro station, so walking with your luggage can be a hassle. To be humble, I guess the best and most easiest way to get to the hotel is definitely taking the Yurakucho Line if you use public transportation. The closest station of that metro line is almost connect directly to the sunshine city mall.

Good location, room was bigger than most Jap hotels, adequate toiletries and comfortable bed. The water pressure of shower was perfect and that was a great treat after a long day of walking. I liked the housekeeping signs which were unusual - magnetic.

A tad far from the Ikebukuro station approx 15 min. The airport transfer bus was not available and the staff didn’t know alternative ways to get to Narita airport. I’m sure I’m not the first to ask about that. Strange that they were not able to advise. Would have been perfect if upon check in the concierge could share some insights about how to get around and share services provided by the hotel. Saw the Ike bus at the last minute but didn’t have chance to take it.

My room was the perfect size, with a nice big bed to myself. I had an incredible view from the 34th floor. I also received a really nice massage, and the breakfast buffet was both convenient and delicious!

It might have been nice to have access to another laundry room; while I was there, someone moved my laundry despite multiple signs posted saying not to do that.

We booked an Economy Twin Room on a low floor. It was small, as expected but fit our needs. Beds were comfortable. We didn't explore the area much but it seemed like a great area with a lot to do in the attached mall!

The AC didn't work well for respite from the hot Tokyo summer, even after we asked for it to be looked at. The elevators were quite busy at times leading to long waits. Not enough outlets in the room.

The cleaners cleaned our room each day and re-stocked the razors and slippers which was very thoughtful. The bed was also made up each day and the room was cleaned!

We noticed some hairs on the carpet which means the vacuuming wasn't performed daily or not sure if at all during our 6 nights stay. Maybe can vacuum once every 3 days for the guests in the future?

Overall, enjoyed our second stay at this hotel. Price has gone up considerably from our Spring 2023 stay. Great location 5 minutes walk from Ikebukuro Station with great shopping and dining options at Sunshine City. The rooms are very clean and modern. We stayed on the 29th floor in a double twin room.

The only complaint I have about this stay is that there is no temperature control in the room. The only control was a knob on the wall with 4 fan settings (“Off” to “High”) that had zero effect on the air vent on the ceiling. Friends staying in 2 other rooms had the same issue. It wasn’t unbearable but the room was a bit stuffy. We didn’t bother to inform the front desk so any discomfort was partially on us.

location is good though it takes 8 to 10 mins walk to train station. Many shops and restaurants around the vicinity. The room and bathroom are cleaned everyday.

No direct transport to Narita Airport. The service was cancelled subsequently after I booked the hotel. No notice from the hotel though I did check with the hotel before hand. They did not inform me that the airport transfer has been cancelled and unavailable.