Rooms Was clean and the bed sheets were changed everyday. They brought new water bottles/tea/Nescafé’s and there were aircondition. The closet was good and the toilets were more than perfect. Security The security were there 24/7 and made us feel safe. Food and drink The food and drinks were delicious. I’m not an eater so the breakfast was good with different choices to choose. The menu was easy to use and the restaurant view was so beautiful.

We stayed one night at ritaj hotel it was very convenient for us. Staff were very friendly the room was clean and comfortable, breakfast was very good! It was delicious and fresh. The staff were great by all means at the reception , the room service and the restaurant, everyone. Our experience was very good at Ritaj especially for those wanting for the bridge crossing to open the second day to cross to Palestine.

I often stay in Retaj when I am in Amman. It seems there is a new management in place and they have introduced several improvements (new cafe at the lobby, revamped the bathroom, opened a restaurant on the 5th floor). It is still a small hotel, staff are cordial, rooms are functional and the internet worked like a charm)

Considering the price, everything met my expectations.

The breakfast is great, worth paying for staying here. The location is very accessible, you can take a taxi cab easy. The staffs are so friendly and helpful, can attend right away to your concerns. The internet connection is very good, though at first there is a bit problem, but when I told them that the router is not working, right away they fixed it.

There are no sleepers provided in the room.

There are nice and clean rooms that are logistically good choices if you plan to go to the city center or continue to Jerash or other cities. Do not expect a walkable environment, but expect a nice and comfortable place after a long trip or before going for one, especially if you rent a car. Good breakfast and clean and new facilities.

The guy at the gate sees you entering with all luggage in one hand and the baby in the other hand but continues to play with his mobile. I carried all my stuff no thanks to him.

Reception staff who checked that everything was up to standard on check out. The location is very convenient for restaurants etc. although the hotel has 2 restaurants. The bedroom had everything necessary for a confortable stay: coffee and tea, mini fridge, toiletries, drinking water, a/c etc.

Nothing . I wish I had stayed longer. Everything was excellentand good value for money

The staff is accommodating specially Mr. Khaled.. thank you for the good approach and full assistance during our stay. I appreciate as well bellboy and the security guards, they are very respectful. Thank you

A bit disappointed with the food during breakfast, poor quality of food.

The whole experience from the very start was absolutely amazing. All of the staff and the manager Rasim offered great service, were very friendly, and made our stay here nice and smooth. They helped us with transfers for Petra and the airport and catered to our every need. I would definitely go here again!

I would like to state that we are satisfied with the location of the hotel, you can go to many places easily and in a short time. I could not imagine the staff to be so helpful, they are ready to help you in every way. And they are so good at it that they follow your satisfaction. The rooms are big enough and most importantly clean, and the comfort is very successful. The breakfast is prepared with a wide variety and care, so you can eat delicious food. If you have a car, there is a parking area. We left the hotel with great satisfaction, it can always be preferred when traveling to Amman.

Shower equipment can be repaired or replaced.

The stuff are excellent and friendly. Check in was quick and smooth. Room was very clean and it has all needed facilities. Restaurant on the rooftop was excellent actually we just had breakfast there and it was nice. I highly recommend this hotel for anyone who is looking for clean accommodation without paying too much. Thanks again for every thing .

Nothing