The area is so elegant and the view was lovely from the room, green big trees are surrounding the hotel. Bayan was amazing and because of her amazing customer service we didn't cancel our stay. My husbands flight got delayed twice and for two continuous days she helped me to push the booking without charging me extra and thats something rare to do even if the season was low or whatever.. That gesture meant everything to us and now Almond hotel is our number 1 hotel in Amman.

Breakfast area can take a bit of expanding. Microwave inside the room would be great.

We were there for 2 nights. The room was big, the breakfast was ok. The location was not that important for us, as we had a rental car. Overall it was good value for the price we payed.

The hotel is not that clean, even the hallway.

Location is great. Staff is freindly and ready to help. Comparing to other places in the area price is very acceptable. Breakfasts available and included. AC was working super good (chilling when needed and heating when it was cold).

Towels could be more fresh. Microwave in the rooms will be a good tool to have. Ashtray in the rooms with balcony would be nice.

Location is perfect. Room size is very good. Staff are very friendly

The hotel apartment is four floors, we were located in the 4th floor. Unfortunately on the roof is water pumps which starts automatically every few minutes and causes big noise 😕. The management of the hotel couldn't make any thing to this problem of course. At night such noise is really very disturbing. Other problem was the A/C in the master bedroom. While I reported it many times but they didn't repair it.

The apartments are a good size for Amman and have the basics needed. The small balcony is a bonus. The kitchenette is very basic and would be better if it had a cutting board and knife to cut vegetables and dish washing soap and sponge etc. but good enough to prepare some simple meals with an electric cook top and oven. Ahmad at reception is very kind and helpful. There are supermarkets and shopping areas a few minutes walk from the hotel. Breakfast is a good selection of mostly Arabic breakfast choices but there is eggs, toast cereal options also.

My apartment was a little tired! A little maintenance is needed. The curtains were falling down and torn in both the lounge and bedroom. Also, the carpet is the bedroom is worn out in places. Bed a little hard for my liking but OK for short stays.

-The staff is very friendly, nice and helpful especially Ms. Bayan and Mr. Mohamed. -Location is great and very quiet. -Cleanliness and service are excellent and fully consistent with the description. -Kitchen facilities are excellent: kettle, oven, cooker and fridge. Breakfast is very good, rooms service is very good too and every day they provide drinking water and Nescafe

The barking of the neighbor's dog was the worst thing, Of course the hotel staff did their best to solve the problem and there was a great improvement. The lighting is a bit dim The double room is small and there is not enough space between the bedroom and the kitchen The view is a little bit frustrating

Very large comfortable room. Breakfast buffet was nice and varied. The lady at reception was very friendly and helpful! She even helped print our boarding passes for us.

Shower was quite cold.

Location of the hotel was great,close to all of our needs such as Restaurants,shopping malls and Cafes. Taxi stands were clise by.Staff were very welcoming and friendly.I would definetly go there again..

Everything was available there was nothing to complain.

I am writing to express my gratitude for the excellent service provided by your staff during my recent stay at your hotel. The room was outstanding, everything was clean, the bed was very comfortable, and I cannot thank the staff enough for their help and kindness. I was particularly impressed by the top general manager's attention to detail and their efforts to make sure my stay was enjoyable. Their hands-on approach was evident throughout the hotel, and it made all the difference. I would like to suggest that the hotel opens the outdoor café, as it was an exquisite setting and I would love to spend some more time enjoying the beautiful views while sipping on a cup of coffee. Once again, thank you for making my stay an unforgettable one. I look forward to returning soon and will be recommending your hotel to all my friends.

nothing

Friendly staff, room is spacious and modern. It has everything you need, great value for money.

Room was a bit smelly from nicotine (But I guess that's still common in the area), furniture is a bit crooked. Kitchen could be better equipped (only 1 spoon present) and cleaner. These are minor points though, overall would recommend.