Room Indoor pool / spa

Even located on the “quiet floor”, on a couple of nights we were disturbed with noise from adjacent rooms in the early hours. On our last night a large group partied in to the early hours (playing music, moving furniture), which kept us awake most of the night. Not a pleasant experience, especially when you have an early flight in the morning. in the morning we complained, reception had been aware of it (several complaints), but appeared to either be unable or unwilling to do anything about it.

Everything about this hotel was exceptional. The staff were amazing - helpful, friendly and nothing was too hard for them. They chased the airport for my sister’s missing luggage and managed to bring it straight to the hotel for us. The room was beautiful, clean and comfortable. They gave us free water bottles and fruit bowls during the stay. The breakfast was fabulous. The hotel also has a gift shop, bar and cafe, all of which were great. The pool was nice too.

I couldn’t fault anything. Everything was perfect. :)

Everything was super, the staff, the food, the services... literally everything

I would have loved the breakfast to remain for at least 11:00 am. And would love to be informed prior to the change of dinner place, as yesterday we went to where the dinner buffet used to be to find nothing, then the manager escorted us to black iris. This could be a msg sent on the TV screen before dinner.

The hotel was very nice and had excellent facilities including pool and gym. The staff were very attentive especially the cleaning staff who paid attention to detail. The location was about a 10 minute taxi ride to the centre.

The pool staff kept telling us the pool was closing at 6pm but the pool bar didn’t close until 6:30pm and the signs on the pool entrance said it was open until 8pm. The bar could have stayed open a little later to allow guests to enjoy drinks early evening. It was also open to non hotel guests at the weekend making it a little chaotic.

upon arrival we were greeted and had our bags collected for us. the front desk was quick and professional which was amazing because we had been super tired and wanted to rest. the room was clean, spacious and they even had some fruits for us on arrival. the pool was nice and warm and the spa was borderline boiling which I eventually didn’t mind but was very hot at first. plenty of takeaway nearby, walking distance from hotel.

I stay at the Crowne regularly. Best value for money and I like how it is at the centre of all places I like to visit.The staff never fail me.

The door card system didn't work the next day so had to call someone to open the door for me everytime I returned to the room. Recommend regular checks. I also expected an apology for that inconvenience like a box of chocolate or discount, etc.

Breakfast was excellent. All workers in the hotel are nice and polite. Including reception people they are polite, specially the lady was at reception , Her name was Dana ,she was polite, caring ,helpful about all the guests.

For the price and location and services of the hotel everything was good

My stay was literally for 12 hours only so it was not possible to experience everything the hotel had to offer. The room was comfortable, the location suited me and the staff were very friendly and helpful.

The room smelt of cigarettes

The staff was very friendly and accommodating. I want to thank Alaa for his hospitality upon our arrival. And during breakfast, Ahmed was very kind and always checked that everything was fine.

Gymnastics wasn’t as I expected with the size, but it was clean and quiet.

the location is nothing special, no touristic attractions near, though the purpose of my visit was business

it was hot in my room, there was some issue with cooling. I was too tired to ask for another room anyway, probably the staff would have provided me another one