The friendly, attentive but not overtly intrusive staff. A special mention to Moussa who was such a great welcome to the resort. Thankyou The setting and beautifully kept plants and grounds were a delight The outdoor terrace at the restaurant was lovely too.

Nothing.

The design of the hotel is beautiful and the facilities are amazing. The view is fabulous.

There was a smell in the room that wouldn't go away even though I kept the window and bathroom fan on. Also at the cafe we asked for a meal a la carte and the food was not as described (they added cauliflower to a minced meat dish that shouldn't have cauliflower) and my husband is allergic and when we asked they said that the menu mentions cauliflower but it doesn't.

The Old Village Resort was a fantastic place to stay. The staff - especially Baker - were incredibly helpful. When you check in, you're greeted with cups of mint tea. The room was small but very comfortable (bathroom shows some wear, but unless a hotel is brand new I'm not sure how it couldn't!). The room also had an incredible terrace where we watched the sun set over Petra down below. The breakfast was also fantastic, with both western and Jordanian offerings and panoramic views over the town and valley below. We didn't get to try the pool, but the outdoor hot tub was also very nice. The campus is large, so you may have a short walk to the restaurant. Also, the hotel does have a shuttle (it's up on a hill and isn't really walkable to the Petra visitor's center), but note that it is only available at certain times (twice in the morning to Petra, and once at noon and 4pm for the route back.) If you plan accordingly, this would be fine. We were only there for one night, and our timing never quite worked out for the shuttle (we hadn't realized it only ran during these times.) We took taxis, which were about 5JD for one way to the visitor's center.

We booked the hotel because we wanted a more culturally authentic hotel with some heritage behind it. It exceeded our expectations... The charm and warmth of the place was magical, we would absolutely come back if we are in Petra. The view from dinner was also picture perfect. The food selection had plenty of authentic middle eastern dishes (not necessarily only jordanian) but also some continental food. The selection for breakfast was also more than enough - the buffet was wonderful. The dead-sea products in the bathroom were excellent - the conditioner and the body washes and the soaps, as well as the loofah were really thoughtfully chosen. I was pampered.

Beautiful hotel with incredibly friendly service, lovely pool area and excellent food. A perfect hotel to return to at the end of a day exploring Petra. Worth every penny.

Nothing!

beautiful luxurious setting in calm hill overlooking Petra, extremely friendly managers and staff going out of their way to make you feel welcome and special. fantastic heated indoor pool and outside jacuzzi, with sauna, and outdoor pool in lovely garden setting, perfect after a long day of touring Petra. Free shuttles to and from Petra Visitors Centre (about 7 minutes drive) in our view much nicer to stay in this unique luxury hotel in a calm environment and not in crowded, noisy centre of town. non alcoholic minibar and sumptuous buffet breakfast included in price. also very good buffet dinner available at hotel restaurant. hotel is owned by the community so very unique place to stay. excellent Wi-Fi.

nothing

Th estaff was super nice, the facility had many choices for enjoying the stay.

I would apperciate more shuttles to city center as teh hotel is located away from the main area of stores and food.

-the kindness of the staff, special thanks to Mousa ! -the charming environment -the lovely room -the nice breakfast

-the music played at the pool

Peaceful location up the hill away from the main tourist area Beautiful old buildings Huge comfy beds Amazing breakfast buffet, and also good for dinner (20JD so decent value) Lovely indoor pool (too cold for outdoor but looked perfect for summer), big enough to have a decent swim Helpful staff

Only downside of location was c10mins drive into town and we didn't have a car so relied on the hotel shuttle bus - which was fine as they were flexible on timing and no one else seemed to use it (maybe a COVID phenomenon). Not really walkable at c30mins on steep hills, c10JD return taxi trip. Doesn't serve alcohol (not that it matters, we were just surprised)

Stayed in a junior suite and it was amazing. Old stone walls in and out, it was beautiful. Staff was great, especially executive chef who took great care in helping my wife with her special diet. Very relaxing, quiet, beautiful resort, would highly recommend.

Everything was great.