We had an awesome room with tons of space and the hotel was not far from the village or the ski school. The staff was amazing, they gave great recommendations and helped us at every turn. I had a second room and had to cancel due to an unexpected injury and they were so helpful and accommodating. The restaurant was delicious!

Ok I’m not gonna lie, it’s an awesome hotel with huge rooms, but it was a bit of a sticker schock! Still everyone was kind and helpful - the only thing I would say is it can be a cold walk home after ski school in the snow, but really it was still awesome!

The location is excellent. It is on the edge of the village, so easy to walk everywhere. We had room service from the restaurant for dinner the evening we arrived. Food was very good. They allow dogs, which is awesome. There are trails right next to the hotel to walk dog in morning and evening. The room was very large and really nice. Bed was very comfortable. Husband enjoyed the huge tub in the bathroom. Staff had to park our car in their lot because we had a topper and couldn't park in the garage. But it was safe and they were really nice about it.

Nothing

Spa/ Gym was a nice attachment to this place with the hot tubs and cold plunge! Restaurant was really nice but like most things in Vail, pretty pricey. Rooms were comfy, ski valet was nice as well. Location was great as Vail village is all within walking distance.

Parking; Its either $80 per day for GH valet or $60 per day for Vail parking lot. Luckily the parking lot is right across the street. Check-in; I was told that I could check in early and was pushed off to a phone call when my room was ready. I never received this phone call. Check-in didn't happen until around 4pm.

comfortable beds, rooms each had bathroom so it was great for a group, rooms were quiet so it’s easy to forget there are other people around. Heated floors in bathroom are lovely!

although kitchen is equipped, it’s less than other places. For example there were just a few knives for eating and no cheese grater. Also need to consider cost of parking since there is no free parking.

The hotel decoration was beautiful and it was located I. Front of the Vail Village garage. You can also unload your bags in front of the hotel.

The mattress was terrible. You can unload your luggage in front of the hotel BUT they have some stairs at the entrance. I gelt sorry for the guy who was carrying our bags.

Gravity Haus was an excellent option. They hold your skis at the base of the hotel or you can opt to leave them at the base of the mountain. Which is great. The location right in the main village is fantastic. I stayed at Hyatt for one night before coming to GH. The Hyatt is a bit more upscale but the location, even with lift service, is not ideal. At GH you can just walk outside and be at the bars/restaurants. Bar is great. Even though understaffed the people were wonderful and accommodating to any issue

Due to Covid we only had room service once during our 5 day stay. That was disappointing. But of course these are unusual times and well...first world problems. The way the front of the hotel is a bit odd facing so not the most convenient when arriving.

The property is decorated beautifully and we loved the restaurant and fitness facility. Breakfast was delicious. The location is great, you can easily walk anywhere in Vail Village within minutes.

Our only disappointment was that our room was not air conditioned and at checkout we were told we stayed in one of only two rooms that aren’t air conditioned. The hotel did not seem full so it’s unclear why we were assigned that room.

Staff is great - knowledgeable and helpful. Room clean and comfortable

Thermostat in Room 13 didn’t work right. Stayed at 73 degrees - too hot. Had to open window. When I asked for help the housekeeping person came but she also couldn’t get it right. Should either change to simpler thermostats or provide instructions so that you don’t have to go to MIT to know how to operate it. Everything else about my stay was amazingly good.

location was great! Steps away from the Vail village, and 6 minutes walk to Gondala One. The Staff here are AMAZING, they are so genuinely friendly and helpful. Always on top of getting me my board, storing it, calling a taxi, answering calls etc. The room itself was very big, with a separate sitting area with a fireplace. They are also dog friendly! (unlike some other hotels that say they are dog friendly but they are really not with their strange dog policy). Gravity haus Vail is awesome, would 10/10 stay again and recommend.

right across the street from the public parking ramp which was really nice. the interior design was very trendy

the shower didn’t have a door on it so the water went out to the bathroom floor. the other couple we stayed with had a door on their shower and this problem didn’t happen to them. there was also renovations on our floor that started at 7am.