Very fast check in and check out. The receptionist during our check in and check out were friendly and always smiling ;) very good vibes bring joy and happiness to us during our stayed overnight. pretty sure will be staying there again ;) Big thumbsup and keep up the good customer services ;) Also we're very happy to stayed at room next to one another. easy for us to reach out to our family members ;) Overall was great. Thank you so much for the receptionist who was working that night and morning the next day <3 thanks a lot

The parking space quite small but overall our stayed over there was great ;)

Everything!!! My 1st time stay here & wow.. For a 2-star hotel, everything over my expectation. The interior design has the "resort" vibe. Old hotel but well maintain & the bedding, Omg! Super comfy. Im not aware when I dozed off😅. Will definitely coming back.

Non that I can think or see😂

This is a new hotel and everything was new and clean. The mattress was firm and comfortable. The room is a bit small but clean.

Small room. A slightly bigger room would make me give it maximum score. Location is not at the center of town, so I had to walk to get to restaurants and shops. But since Miri town is not that big, walking was the preferred mode of transportation to get from one place to another. However, for those who do not prefer walking, Grab is always available.

The room was spick and span, friendly reception staff, overall a great fuss-free stay.

The noise from people walking in the hallways can be heard in the rooms due to thin walls, but it is not bad enough to affect your sleep, manageable.

I love the hotel as it is at the city centre. Also the room is very spacious for my family.

The parking lot is limited and it is known as blocking area where you have to park very close to the building to avoid blocking other cars.

Very friendly and helpful Staff. Location is good.

Room is a bit small for stay exceeding 2 nights. Lightings could be brighter.

Staff was very nice. The hotel is just in town and shopping and eateries are just within a few minutes walk or drive. Room is comfortable enough for a night’s stay and value for money definitely.

Parking is too limited for big car

Staff name solehah was friendly and helpful.She even writing the list of tourist attraction and restaurant to eat as i'm a first timer at Miri. Kudos to Solehah and Nova Hotel.

Hotel has extremely limited parking space

i like it very nice place to stay in

the only problem i faced is the parking lot, it’s too timid and my suggestion is to give the label for the customer to park so it’s easy

The checkin process was easy and quick, and the staff were friendly 😊

The room was pretty dark, and the bathroom had a strong, moldy smell, probably due to water clogging