The amazing staff. The reception staff Grace and the evening staff. Along with the Manger Charlemagneo (Charles the Great). Which he was in personality and passion for his trade. They get involved in every aspect of your journey from booking and restaurant recommendation to planning and advising on what to see. This hotel felt like home it had a heart and the interior design was beautiful and I love the fact our room had a dressing room, nice linen , and balcony (to take in the view). Breakfast was also great, but I would have liked them to open the roof as to us the weather was perfect and I wanted to feel the Sun.

We went at the best time October (weather amazing for sight seeing) and I would have liked a bar facility as the Social areas where amazing, so without a bar facility the social areas where a bit quiet and under used, which was a shame as they where decorated with perfection.. NB: you could order a drink at reception and you do have a mini bar), but it is not the same so atmosphere in the communal areas was quiet It was more like a bed and breakfast (no evening restaurant facility either). But those areas did not take away from he beauty and the soul of this place.

Hotel was lovely. A bit difficult to find but that’s true of most of Valletta! Since it was early in the day and our room wasn’t ready, we were sat down and offered a coffee. They kept our bags and we set out to explore. We came back for check in time and all went smoothly. We had guests for dinner which was fabulous! Since there was a large group in the larger part of the restaurant, we had a room all to ourselves with our 2 guests. The food, wine, staff and physical space were all fabulous. A lovely set of experiences.

The open shower was a bit slippery and caused bathroom wetness.

Casa Ellul was excellent and what really made our star 5 star was the level of service. All the staff were excellent, very professional, extremely polite and a high level of service.

We were staying for 4 days. It would be useful to have a bit more space to put clothes -it was rather limited. Also a chair is always very useful in a hotel room and perhaps a few more hooks. This is just very minor feedback thought.

Everything was perfect, no exaggeration. Service was impeccable, the room was lovely (get one with a view of the harbor, it is well worth it. The restaurant is world-class and so were breakfast and dinner. Located in romantic Valletta, small cobblestone streets and quaint shop and friendly locals. I am going back to Malta for sure.

The breakfast was very good. Nice choice and promptly served. Ate dinner in the restaurant once and that was very good too. The room is spacious for one person, not so good for two. It has a small balcony with 2 chairs. Pleasant to sit there in the early evening. It was an excellent central location for exploring Valletta. The staff were very attentive and friendly.

The net curtain was filthy with dust. Valletta is a dusty place and it should have been washed more often. The air conditioning was noisy which didn’t worry me as I had earplugs but would have annoyed others. There were drawers to put my clothes in but nowhere to hang them.

Really loved everything about the hotel. I think the wonderful staff were a real stand out, as well as the location. We dined at their restaurant and the experience was phenomenal.

I think the toilet in our room could use a little refresh but thats a very minor thing and really the only thing I could fault.

The location is very central Hotel has nice traditional features ie balconies. Staff were very helpful and attentive Breakfast was very good food and turndown service with sweet treats. Brownies at the end of dinner - incredible!

Not a criticism of the hotel but you do hear street noise (which is always the case when you choose somewhere central) but flagging for other people booking and the rooms facing the church have a beautiful view but pigeons noise is also audible.

This is a charming hotel. Perfectly located in the old town. Very helpful and polite staff. Delicious breakfast. The rooms are a good size and nicely decorated. It feels elegant but also very welcoming.

We had two rooms, the one facing the courtyard doesn't get much natural light. The other had a gorgeous terrace with a jacuzzi on it, but the jacuzzi made an incredibly loud noise when you turned it on. Small quibbles though.

Location in the centre of Valletta, nice little boutique hotel, at human size level, not some industrial massive hotel. I felt treated like a king by the staff that was awesome, problem solving, and very nice people. The hot bath tub on my terrace was really nice to enjoy after a day of work. Breakfast was the most I would recommend.

Unfortunately, during my stay, my internet wifi got down, but I was able to login from next door room, thanks to the staff, that was fast to solve my problem.

The property is hidden away in a quiet street right in the heart of the city and close to the water too. There are a couple of restaurants and bars within 50 metres and then Valletta opens up to its grandeur scale and city life. The staff were attentive and really lovely. Always on hand. The restaurant was amazing too, the Michelin chef produced a great meal for us

Nothing really.