This hotel exceeded our expectations. We loved the location because we were able to walk to the Centro Historico easily during the day. This hotel is surrounded by restaurants. We visited this juicing place a few meters away in front of the hotel. We also got to try the food in La Chata and the service was great. The restaurant has a breakfast buffet for a very affordable price with a delicious variety. The service was excellent and everyone is so helpful. They also have a shuttle service and are able to book you a tour to the different places around Guadalajara (Tlaquepaque, Tequila, and Chapala).

Loved everything about it. I wish I could have stayed longer.

Excellent location… easy to walk to many sites, restaurants, shopping etc. We enjoyed your swimming pool too. Staff was friendly. Whole facility was very clean. We felt very comfortable & safe at your lovely hotel. The rain head shower was awesome!

1. There was a strong mildew smell when we turned on the shower. 2. We were there during the week & we’re disappointed that the breakfast buffet was only on the weekends. 3. We were surprised that it was so expensive to stay here. We thought that at most, we’d be paying $75US total, per night.

The entire staff from the front desk to the bell men, concierge (Joel), housekeeping, restaurant and maintenance were exceptional. The decor inside the hotel is very beautiful. I spent four days at the hotel I needed to move a couple times because of air conditioning issues. The staff responded very quickly and moved me. my first room has no windows, was very quiet and was dark which was perfect because I had flown all night long and needed to take naps. The last night I was there I was in a room with a small balcony so had a fabulous view of the sunrise. I also heard loud music throughout the night which was fine because I had expected it. The location was fabulous within walking distance of the main attractions in the historic district.

there’s nothing I did not like about the property. I stay there again in a minute.

We loved the look of this beautiful old hotel and the location was great. We had an awesome room with a balcony. If someone is sensitive to noise, a front facing/balcony room isn't a good option. But we got a private concert each nice and fireworks so it was great. The breakfast was delicious and we were walking distance to anything we wanted to do in el Centro. We'll stay here again if we're lucky enough to return to GDL!

I wish there were more lounge chairs by the pool.

location, your bell hop Mario always a pleasure hearing him speak English.

wasn’t pleased with our first morning breakfast when the waiter couldn’t communicate with our order. we didnt like the mushy sauce & wieners that they pass as sausage. we were a little worried about other dishes on the menu. we also found that the pillow cases could be a little better & not so heavy. your bath towels could be a little softer & could use more lighting in bathroom. the coffee brand is too weak.

Lovely traditional setting with extremely helpful, attentive staff. The room I had was spacious, comfy.

While pictures of the room showed a desk that was missing, not great when having to work during the stay. While all staff really did their best, breakfast on week days (order by menu) was rather challenging. It was a struggle to get most things non-Mexican (like eggs without all the beans, salsa, tortilla stuff). Just not really catering for the European business traveller who really doesn't need excitements at the start of a busy work day. My 3rd attempt worked though... Weekend buffet breakfast is great, however.

I liked the room - it was really comfortable. The location was excellent - very close to the centre. Breakfast was really good, and the staff were so helpful and friendly.

Well, the pool could have been a bit bigger, but it is what it is! At least, there was a pool, and it wasn't crowded when I went to swim.

The historical building itself was excellent and it was great to walk around and see the different spots. The room was very comfortable with a very good shower and everything we needed. The pool was very nice and a good temperature. The restaurant was good and well priced with very friendly staff.

The gym was well equipped but unfortunately a bit too hot to be practical to use.

Service provided by Mr. Hugo was definitely memorable! We greatly appreciate his attention.

The location wasn’t the most pleasing, but not far from the centro histórico. The restaurant didn’t have the best food selection and I couldn’t get the safe in my room to work.

Location, friendly and very professional staff, and hotel itself was amazing! Felt very safe with 24/7 guard. Bonus to have full serve restaurant on site. Concierge was very helpful and assisted with scheduling tours and was a wealth of information.

All was great. Nothing to recommend other than would have liked to have a mini fridge in hotel room.