Amazing rooftop with nice beds to sunbathe. Nice and modern. Room was spacious with smart TV (netflix included).

We had a ground floor room which meant our balcony was right next to the ground floor pool, not a big issue though as the room was very nice.

Great apartment in a really good spot across the road from the supermarket and 5/10 min walk to the centre of town and all amenities including good bike and car hire.Great to have air con as very hot and humid. Reception staff helpful for booking taxis. 2 Lovely pools and a gym for general use and the private plunge pool with the apartment was great too but note access to it is up some steep narrow stairs. Lifts working which is always a bonus. Would definitely recommend this place to stay if visiting Tulum and wanting to stay in the old town. If you hire bikes it is a 20 min cycle to the free beaches and beach hotel area. Also loads of taxis available which reception will book for you

Fridge in second bedroom very loud, we had to pull it out to turn it off. These apartments with the plunge pool are actually 2 apartments joined together. Could do with some normal glasses and enough sun loungers for 4, there were only 2 and we were 3 people.

The grocery store was a cross the street. There were resturants up and down the highway. I liked my personal pool, and the first floor pool with the waterfall.

Soo.. staff was ok. However anything that happened ( like my private pool got clogged and kept making noises for a couple of hours above my head) they would say call the owner of the condo..they need to give them.more authority to take care of that stuff. The owner of the condo I was in basically said he would have to come take care of it the next day. Luckily, it slowed down, but he still came while I was gone on a tour. I didn't like that we had to sign out to use the gym. That was weird? Why? So what is no one else ? Use the gym while you are there? 🤷🏾‍♂️ with all that being said it was good for the price for four days. Very good.

Amazing apartment with wonderful facilities! The rooftop pool was superb and the apartment was beautiful and well-furnished. The location was good, walking distance from major areas of Tulum plus a huge supermarket across the street.

The room didn't get cleaned at all while I was staying, which became quite inconvenience with accumulated trash. The pool became a bit dirty too, needs to be cleaned more regularly. Perhaps the host could arrange this. Also there should be some communal products to use in the apartment (e.g. seasonings for cooking, laundry powder, etc.)

very clean and bright condo. the kitchen has everything you need from coffee machine to cutlery. the bicycle was a huge plus and thee facilities like the gym, pools, garage are very nice. plus the 24/7 concierge made us feel very safe when arriving at night.

it’s not regarding the property itself but the owner/manager of the condo we stayed. during our 9 days stay the power went out twice, and the internet once (for the entire day 8:30am to 6:30pm). we weren’t mad at the power cuts but at the lack of communication from the owner/manager. we completely understand this things happen specially in a town with so many constructions going on, but they could’ve told us even a few hours before - as they get notified a few days beforehand and we know they do. we both work remotely and that had a big impact in our stay. hope they improve their communication with future guests.

Good location, close to everything, supermarket across the road. Good size room, kitchen well equipped, huge bed, nice swimming pool.

I’ve arranged to clean our flat, well, that never happened. Pillows are terrible, very not comfortable, so lumpy. Really need a long mirror! Shower was very hot at first for 2 mins and then just warm. Handyman was fixing something and he started to bang on the wall at 9am! No Bathmat to step out the shower.

Beautiful apartment and experience we had. It was just great, the location is great. There are 2 pools, one on the roof and one between the buildings with a chill zone. Both amazing! We also got a message from owner how we doing if everything is ok. We stayed for 4 nights and if I ever again come back to Mexico, I would stay there again. Great price and nice service. Uncomparable with Playa del Carmen or Cancun.. Tulum was the best experience!

Everything was really great!

Really lovely new spacious condo. Very close to a large supermarket. Great pools that weren't very busy. Nice to be able to use the facilities pre and post check-in/out. Good response and help from host when we had questions and when we had an issue with the Aircon. Very good value on a last minute deal.

Need to buy or filter your own drinking water. No extra bin bags or products to wipe surfaces meant cleaning up was a bit of a faff. Bike rental was cheaper off-site.

The best stay in Mexico so far. Apartment was new and fresh. Very convenient location, close to the supermarket, I’ve rented a bicycle and it took only 15 min to get to the beach. They also have a beautiful rooftop pool and bar, which is great! I was also enjoying to watch the sunset there. The Main Street with bars and cafes is also 5 min walk. The stuff is very friendly and helpful. Thank you for a pleasant stay!

None

Very comfortable and spacious room with lots of equipment, balcony Private garage Well located for all activities in Tulúm, huge supermarket 3 min by foot Nice roof top

No cleaning service There was a white stain on the bed sheets. We really want to believe it was a yoghurt… Ants in the kitchen