Our recent stay at Hivernage Secret Suites & Garden in Marrakesh was nothing short of magical. From the moment we arrived, we were enveloped in the beauty and tranquility of the property. The lush gardens and elegant decor created an enchanting atmosphere that made us feel instantly at home. A special mention goes to Rabi and the rest of the staff, whose hospitality and attention to detail truly made our stay unforgettable. Rabi, in particular, went above and beyond to ensure that all our needs were met with a warm smile and a genuine eagerness to help. Their dedication to providing exceptional service was evident in every interaction. In summary, our experience at Hivernage Secret Suites & Garden was outstanding. The beautiful property, exceptional hospitality from Rabi and the team, and the amazing food all combined to create an unforgettable stay. We look forward to returning and highly recommend this gem to anyone visiting Marrakesh.

Nothing to dislike

We had the best stay here. Our room was huge with 2 bathrooms! The pool area was great it never felt too crowded and was clean. The location was perfect for us away from the medina but close enough to walk/get a cheap taxi when we wanted to go into it. There’s a few good restaurants/coffee shops within walking distance and the food in the hotel was also good. It was our 3rd time staying in Marrakech but this hotel was by far the best we have stayed in. The staff couldn’t do enough for us and were always happy to engage in conversation and give tips!

Everything was great but it we had to pick, maybe the breakfast could be a little better but that was just a minor thing.

It is a peaceful little gem with an excellent location (35 minutes walking distance from the medina and slightly less from Gueliz). If you prefer to take a taxi, there are many available on the boulevard that is close by. Relaxing on the terrace/garden/pool after a walk in the buzzing medina is much appreciated. The staff is accommodating, very helpful, and willing to please you. You have the service of a hotel in a private house, with a nice representation of the Moroccan handicraft in the room.

Some areas could be refurbished, being a little bit outdated.

Secret suites honestly blew me away. The hotel and the rooms were beautiful and we walked into rose petals and fresh flowers on our bed as we came for our late honeymoon. The wonderful staff were just amazing. Ishram was the kindest man and just knew, even before we did, what we needed or wanted to make our stay that extra bit special. I have and will continue to recommend this hotel, and would love to return and visit the lovely staff again one day. I even shed a tear when I left! Don't hesitate, just BOOK IT!!! Thank you so much, Leah & Josh Rayner

The Hivernage Secret Suites & Garden literally lived up to its name - a secret find that is an oasis on its own with peace, privacy, and serenity, set amidst a beautiful garden. Due to the small property size, the staff to customer ratio is excellent and I love the personalised service, especially at breakfast, quite unparalleled. And always feel so welcomed when we come back, and being greeted at the door! The breakfast selection is also decent, and dinner good as well. All the food is traditionally Moroccan, including the Mint Tea. The suites are also super big and has everything I need (and want) - from a relaxing corner, separate bath tub and shower area, powder area, separate sink, first time I don't have wonder where to put my toiletries and makeup altogether. Thank god the air conditioning is cold enough in the room.

I think the cleanliness could be slightly better - noticed a few things over my course of ten nights stay, which however, I think if you stay a few nights, you probably won't notice anyway. The chambermaid is creative in her folding and display of the towels though. Everyday different, definitely thoughtful!

Excellent stay. The two of us really enjoyed the location and the hotel itself. The hotel is a 30 minute walk from the Medina and in a really nice, safe neighborhood, and perfect for escaping the busy center. There's loads of restaurants and bars within a short walking distance and so there's plenty of options for eating out. You can easily spend the day sitting by the pool in the heat if it's too hot to go out and spend a lot of time sight-seeing. Breakfast is fantastic - and enormous - you will not be hungry. The staff were all fantastic. Incredibly helpful and chatty, and were really happy to help with anything they could. The facilities are good too; room was a really good size with a balcony, and the roof terrace has everything on it you could need to lounge around in the sun. Would highly recommend this hotel for a couple looking to see the sights and also have some time to relax in the sun.

Nothing.

The service is the very best and I can’t praise the management, waiting and housekeeping staff enough - they all made this 5 day break of ours truly one to remember. The two managers happily and effortlessly organised cars to drop us where we wanted, restaurants for us to eat at and activities for us to do all rounded off with advice, tips and abundance of friendliness! The property is in a upmarket and quiet location away from the madness of the main square and medina but close enough that you can walk there ( about a 30 minute walk) or about £4 equivalent in a taxi.

Nothing that comes to mind!

Good quiet location. Big room and good breakfast. Good roof terrace but could do with a shower to cool off in hot weather

Despite photos on booking.com showing a balcony not all rooms do. Poolside beds not comfortable. Can’t access the property without ringing the door bell.

The rooms, gardens, pool and breakfast were all amazing. It’s literally a secret garden and a haven to escape to for a long weekend - we wished we were staying longer! The service is incredible and we felt so safe and secure with help making bookings and getting taxis. Thank you!

We are pescatarian and would have liked a bit more variety with the menu - particularly for lunch as we had to venture out every day.

This was my first time staying here but it won't be the last time. It was the perfect landing spot when I first arrived to Marrakech. It's close enough to Gueliz and the medina, but quiet, with space to park a car. The rooms are large and feel private. The pool is refreshing. The food is wonderful. And did I mention the staff? They're the best!