Perfect location, amazing breakfast and beautiful rooms. Also a really big roof top pool area with lots of space and delicious mocktails. Spa & massages were excellent too

Beggars who pretend to be parking night watch infront of hotel kinda force you to pay them everytime you drive away. But that’s an issue in whole Marrakech. Still very uncomfortable to deal with every day though. In the night, you hear the super cars give gas and all, it didn’t bother us but we can imagine some people might have difficulties sleeping

Everything was perfect.

As a 5 Start Hotel I would have liked to have been able to have a cocktail with my dinner or in a small intimate bar area. I also thought that a buffet breakfast would have been nice for anyone who wanted a change or was in a hurry.

Great location, beautiful rooms and rooftop. Rooms - very modern, housekeeping service excellent, always extremely clean! Roof top - amazing design and the view. Could be more sun loungers for busy period ( as if there are 3 families other guests needs to sit on the chairs around the tables and slightly warmer pool would be a bonus. Breakfast, same menu every day, which could be annoying for longer stay, even after second day we felt that we would like more options. However we requested yougurt and it was available. Also, it was lovely cake suprise for my birthday. Spa - spa is very spacious and massage was good. Concierge - we were welcomed with refreshing drinks and cookies that was very thoughtful. There was some struggle with communication regarding tour payments (we wasn’t inform we need to pay cash) taxi(concierge explained taxi where to go, he went to wrong description and we needed to pay double and use our mobile data to explain after and restaurant reservations ( we asked to book a restaurant at 7.30 and only in the evening after 6pm staff said our booking is moved to 7pm. we rushed to get to restaurant and they said it was booked for 6.30 and we are late, thankfully after bagging we got a table for limited time) that we noted back and received apologies from the staff but I would expect more clear guidance and extra mile service.

This was my first time in Morocco, and it was such a wonderful experience! The staff and people in Marrakech made my trip so memorable that I’m now back in the UK with a strong desire to visit every city in Morocco, thanks to their warmth, friendliness, and the incredible range of activities to enjoy. The breakfast at Jadali Hotel was superb, and the staff were exceptionally kind, always going above and beyond. Not a single staff member was anything but polite and helpful. The cleaners did an outstanding job, keeping the rooms and the entire hotel spotless, adding personal touches that made my stay even more special.

Nothing - everything was fabulous!

Modern, new and with a sophisticated design. Breakfast was top quality and good variety. Staff was lovely and made you feel welcomed, always smiling. Location is good, close to all 5 starts hotels in Hivernage like Nobu and Sofitel Marrakech with great rooftops and restaurants so you don’t have to go all the way to the medina in order to have a good time.

Rooftop pool was a bit dead. Bartender was never there and they also don’t serve alcohol, only at the restaurant downstairs so I guess just prefer to hang out downstairs….

Fabulous stay from the start all staff were polite and really welcoming, helpful and really brilliant throughout the stay. Reception staff were helpful with directions and gave us a map plus loads of valuable tips to stay nice a safe as two female travellers. Staff in breakfast area were super too, attentive and just happy in general with great smiles! Service is super quick and food/drinks were great! Everything is clean there just the moment you walk in. Downstairs spa area and pool was beautiful and upstairs is amazing, staff always about to help if needed. Layout was good and towels available by both pools which is handy. Overall, wish we had another few days here, amazing city, lovely people and 5* hotel!

I loved the property couldn’t say a bad thing about it.

All the staff members were so friendly and so helpful. The property was very clean and the rooms were cleaned regularly. The owner of the hotel was present at check in and upgraded my parents which was so nice! The breakfast was very delicious with a range of options and the terrace area is really nice to sit and eat in. The hotel wasn’t too busy which was ideal as it was quite peaceful. The spa was also wonderful and offers a range of treatments. The hotel location is perfect with lots of restaurants nearby.

The room was always beautifully clean and the girls (Fatima and Ghazala) very helpful and friendly. The welcoming team on Reception were great and together with the rest of the staff, provided a wonderful experience.

It should be clearly communicated that if you take breakfast in your room (which should have been part of our room rate) it is chargeable. We were not expecting that. The fact that the hotel does not serve alcohol is not visible anywhere on the Hotel's details, as far as we could see. This could be a game-changer for some guests.

The warm welcome on arrival set the tone for a fantastic visit; the reception staff were helpful and friendly. We ate many meals in the terrace restaurant, enjoying the fresh air and the ambience of other diners. The waiting staff were always en pointe, with a great team working behind them; the food was all of exceptional quality. The Hamman visit is a must; the indoor pool and relaxation area offered by Moroccan tea and Majool dates only began this amazing experience. The ladies in the Hammam worked tirelessly as our bodies were scrubbed, oiled, and left to rest in the sauna before experiencing hair and body soaping, more scrubbing and washing down before a fabulous massage and being left to cool down in a lukewarm hot tub. We also booked the package, including 60-minute massages which were the perfect end to the Hammam visit. The hotel location is central Hivernage, set on a wide boulevard with other hotels and cafes all with abundant beautifully manicured trees and plants. It was calm and very clean, yet only a 15-minute walk from the hustle and bustle of the Madina. Visit the roof terrace for a pretty rooftop drink and the opportunity to relax by the pool on the most comfortable sun loungers, again with waiter service for drinks and food. Alcohol is not served in this hotel; we were totally comfortable with this.

The toilets, like every establishment we visited, were very dark, I guess it is a cultural thing. You need your phone light!

This hotel was exceptional. The staff were so friendly, welcoming and helpful. Youssef at reception always had a smile and hello and greeted me each time by name. The restaurant staff were very accomadating and helpful and the food was delicious both for breakfast and dinner. Housekeeping was superb. Our room was always kept spotless by Fatima who even left a towel swan with those petals on valentines day. She was very thorough with cleaning and always friendly and helpful. A thank you to Hannah and Sara for a wonderful Hammam experience. It was exceptional and an experience we will always remember. I loved the comfortable beds and style of the bedrooms and decor. I would highly recommend this hotel to anyone visiting marrakech- so close to the Medina.

Facial in the Spa