Location perfect staff where so friendly and the day we where leaving we checked out 11am then hotel staff looked after our bags as our flight wasn't until 9pm so they let us come and go use all kitchen facilities free coffee tea etc then nice clean toilet shower room to get changed freshened up before leaving for Airport. Staff made a effort to speak with us to very nice people.

We where meant to be lower floor but ended up at very top 5th floor Am sure the staff wld have moved us if We asked but it added to the experience and was great view of nice wee private gardern and a great part of the story to tell back home lol

very clean, family room was a great size, location was perfect was able to walk right into the centre and plenty of public transport.

no elevator and steep stairs but we were aware of this when booking and it wasn’t an issue.

Staff were really friendly and helpful. Let’s us store our bags before check in and one of our group had a bad ankle and they bought her ice pack every night!

I think our sink might have leaked

It was in a great location, the staff were all extremely helpful, it is walking distance from most places such as supermarkets or museums. It felt like a really safe area and everyone was friendly. The room itself was very spatious and had nice open windows and a desk and couch which was handy for work. Everything you could want.

The first issue worth noting is there are very steep stairs with not a lot of headroom and sharp angles to traverse and no lift. So if you have mobility difficulties this wouldnt be the place for you. Secondly whilst the room was very nice the matttress was rather thin and the toilet extremely cramped, as in when you sit down your knees touch the wall. The room itself was very big so this was a surprise.

This is a lovely little place and very central to most amenities. The staff were very approachable and pleasant. They made us feel welcome and accommodated us the best way they could. They had good suitcase storage and this was perfect to be able to leave the cases there and explore the city before checkin. There was a kettle in the room but, we were also told we could get tea and coffee from the dining room free of charge too. However, one member of staff wasn’t aware that guests were allowed tea and coffee from the dining room and he wanted to charge me. This was resolved quickly but, it did make me feel awkward about getting another drink from there. not a major issue and it hasn’t put me off going back. The rooms are comfortable and clean which is the main thing.

The only issue I had is there sadly is no lift in the property but, we had a disabled person in our group. I’m not sure if there is a double/twin room on the ground floor. a family had a ground floor room so they might only have family rooms at the bottom.

Had a fantastic stay in Amsterdam! The hotel was lovely, and the staff, super friendly and youthful. The bonus? A kitchen with complimentary coffee and tea every day. Plus, it's conveniently close to the tram and just a hop away from the city center. Highly recommend!

Ideal location right on the Amstel River, walking distance from everything. Simple but clean and comfortable room that fit the whole family

It was a good location and very clean

There was about 4 flights of steep stairs

The location was great and just a short walk into the centre. The rooms had en-suite and were a fair size. The property was very clean and the staff very helpful..We arrived late morning in the pouring rain, our rooms weren't ready but they kept our cases in the lock up ( so they were safe) and leant us an umbrella so we could go and make the most of our stay in Amsterdam. I would stay here again if it was available when we next visit .

The stairs are quite steep for carrying large suitcases up ( as there are no lifts). But I'm sure they would help with carrying cases up if required. Also at points through the night you could hear running water but I'm a light sleeper - it didn't bother the other 3 in my group ( i think it was other rooms running water and flushing of the toilets - part of the old house charm) But wouldn't stop me staying here again

Nice comfortable place and a great location

If you think that the croissants and the prepackaged items are complimentary, there not. The only thing you won't get charged for is the coffee. That is all fine but I wish there was a sign or some clarification.