Our stay at The Dylan was truly exceptional. Every detail, from the beautifully designed rooms to the overall experience, has been thoughtfully curated and executed to perfection. What made our visit even more special was the outstanding service from the entire team. A huge thank you to Carol Domacasse in Reservations for making this trip so memorable, the Front of House team for their warm welcomes and thoughtful assistance, and the Concierge team for their impeccable service and kindness. And, of course, the hotel itself is simply stunning—photos don’t do it justice! We can’t wait to return.

I had an amazing time staying at The Dylan Amsterdam Hotel! From the moment I walked in, I could feel the warmth and attentiveness of the staff. Despite it being a large hotel, they somehow managed to know every guest by name, which made my experience feel so personal and welcoming. The hotel itself is luxurious and incredibly comfortable—everything from the rooms to the overall ambiance made for a relaxing stay. The quality of the food was outstanding as well, adding to the overall experience. A huge shoutout to the reception team, especially Kaylani who was incredibly helpful and went above and beyond to make sure I had everything I needed and another special thanks to Amber who very kindly walked with me with an Umbrella in hand through the pouring rain to my taxi outside the hotel. Both Their genuine friendliness made my stay extra special. Would definitely recommend this hotel to anyone looking for great service, comfort, and amazing food in Amsterdam.

N/A A side note: I am not sure whether there was a communication issue through booking.com and the Dylan Amsterdam, as the room I booked with a canal view had construction scaffolding on the windows which I was not aware of. The builders were only there from 11 am to 5 pm and I was not in my room during these hours so it was not a problem it just meant that I did not get the best out of the canal view. Maybe in the future there could be better communication between booking.com and the Dylan Amsterdam to inform guests if issues like this beforehand.

The Hotel is stunning. Attention to decor and detail truly worth mentioning. All common areas were beautifully appointed. The Restaurant Vinkeles was incredible. Worth noting it's 2 star Michelin rating. The staff highly trained and accomadative in every way, shape and form. Location terrific. Each room has its own stlye. Just amazing.

We orginally were given a room that was not in the area I requested. However, they did move us the second night to accomadate my request which I greatly appreciated. Only issue with the new room was it was located right above the kitchen and next to the back staircase the staff used leading to the restaurant. A bit noisy after the restaurant closed due to clean up.

Great location. Warm, friendly, helpful staff. Great food at OCCO one of two in-house restaurants.

Set in a captivating older city, with lovely older buildings, there were a few minor tech issues which included: the lack of easily-accessible electrical outlets for charging (1 in bathroom), slightly noisy plumbing, and outdated television. The room overlooked a charming interior courtyard which had occasional noise. Otherwise everything else was exceptional.

Incredible staff. I've never stayed anywhere where everyone was this helpful/knowledgeable. Loved the hotel bar and great cocktails. Rooms were big and bed super comfortable. Excellent location, within walking distance of everything but on a quiet street.

Location was excellent. It was walking distance to the nine streets. The concierge was extremely helpful as it was my first visit to Amsterdam. I enjoyed my stay immensely.

Having stayed at several luxury 5 star hotels, the room was nice but not the most luxe. The room was small and there was an open divider to the bathroom, which I've experienced in less expensive hotels. For the price, I expected a little more.

The hotel is truly beautiful and classically Dutch in style. I loved the historical features of the building combined with the contemporary interiors. The staff were very welcoming and friendly and the room was extremely comfortable and quiet. We loved the breakfast which was excellent value, and the drinks in the lovely courtyard in the evening. The location is excellent for exploring Amsterdam and we hope to stay again one day!

Possibly a better quality hairdryer and coffee from a proper coffee machine rather than a Nespresso coffee.

Excellent location in the 9 Streets area, very helpful reception staff, very nice bar and communal areas and very nicely designed.

The hotel’s rooms located in the attic are relatively generously sized but don’t feel very luxurious - e.g. the bed was up against a window with no headboard to be able to sit up in. The hotel bar is very nice, but the service wasn’t very good - one evening, no staff came to take a drinks order despite waiting for about 20 minutes and trying to get staff members’ attention. There was a private reception being held that evening and the staff couldn’t cope with that and service for other hotel guests in the bar and restaurant - whilst understandably busy for the staff, you would expect better service levels from such a leading hotel.

Staff were brilliant from the moment we checked in - were sat down and given welcome drinks and a pastry whilst being checked in. Our luggage was then taken to our rooms and we were shown around. We had 2 junior suites with canal views which were absolutely lovely - probably the nicest hotel room that I had stayed in. Bed was extra large and comfortable. We did not eat at the hotel, but their bar war very welcoming and staff excellent - would highly recommend.

Nothing - it was a perfect stay.

There was NOTHING not to like. And I loved room 11 even more. A room with a built in exercise stairway is so rare. And beyond that the challenge of the ascent, and thrill of going down. Believe me, I really mean it. That said, let me add that when I get home this evening, I will tell my wife...who did not accompany me...to pack her bags so that we may fly back to Amsterdam tomorrow, just to stay at the Dylan. But I really must restrain myself lest whoever reads this will think me but hot air hyperbole.

There was absolutely NOTHING I didn't like. But let me add, for they were so exceptional, the quality of your staff. Gorgeous every one, attentive, fun, brilliantly welcoming.