Perfect location, awesome view. Everything that you need to stay for a few days in the middle of Rotterdam!

It looks that under the bed it hadn't been clean for years. Pack of sigarettes,woman fingernail,tonnes of dust. Couple of alive roaches were found as well.

Location was the BEST! It is situated in the heart of everything. Pretty much a 10 to 20 minute walk got us everywhere we needed to go. When we needed a train, it was about a 2 minute walk to the local station which took us to the main train station within 5 minutes or so. The amenities in the apartment were great. The only negative was that the laundry was downstairs, I was under the impression that it was in the apartment. This should be clarified on the site. Otherwise, no complaints. The staff at the reception desk were friendly and very helpful. I would return to Urban Residences should my travels take me to Rotterdam in the future.

We really liked our stay. The only negative was that the laundry facilities were in the basement, a minor inconvenience. The only other missing item was that there was no furniture on the balcony to be able to sit our and enjoy the evenings.

I really enjoyed my stay. The staff were great and the room and view were both stellar. Close to everything and I had a good time and more importantly a good sleep. Kitchenette had what I needed to make some basic quick meals. There is lots to do nearby, and plenty of places to eat and have a coffee. I would stay here again next time I visit Rotterdam.

The noise was a bit more than I was expecting where you can hear everything that happens in the hallway by the elevator. The shower area also had paint peeling from the walls, and the shower itself was a really cheap one. Coffee machine was also pretty basic and did not work well. Nothing major though. I think if someone were to spend another 50 euros a night you might be able to find something slightly nicer, but everything considered this was a nearly perfect stay. I would rather put that 50 euros extra per night into having more fun outside my room.

The penthouse was a beautiful place for our family to stay while visiting Rotterdam. It was close to (within walking/biking) distance to the train station and other attractions. A decent grocery store was a couple minutes walk away made making meals at home easy. The kitchen had all that you needed to make a meal in, minus any spices or the like. The front desk was helpful in renting bicycles for us to use and had bike storage on site. The views from the apartment were epic and delightful to look upon. The beds were extremely comfortable and having a washer and dryer was very helpful.

While the cleaning crew does a nice job with the cleaning, the detergent used does leave an odd smell upon arrival. (Think of Ajax or Barkeep's Friend). It goes away after airing out the space for a bit. The placement of the water faucet in the bathtub made enjoying the view a bit tricky, and a bit of TCL could be put into maintaining the apartment, mostly in the bathrooms. Overall, these were minor things for us.

Room is very spacious, clean, modern and fully furnished. Service staff is very helpful. Nice balcony that overlooks the city area. Central location.

WIFI connection is almost non existent. Had piping issue with our room toilet resulting in bad smell (but I'm sure this can be fixed)

Nice big apartment wiith huge glass windows, very bright,, big bathroom, nice view on the city and very good location in the shopping area and many restaurants/cafe's nearby.

Parking very expensive with 25-30€/day,, ask for extra money for a baby bed, which I never got charged before (15€/day) , no free coffee. The beds have a thin topper mattress which slips on the bed, very annoying made the beds not comfortable.

A very cozy studio room, location is just perfect! a walk from everything you need (or don't), my studio apartment was at the 12th floor and the view of the city was stunning :) The room has everything you need and the staff provides everything else in their capabilities if you need it, the room is very smartly organized, the heating was superb it was a bit too much though, but after opening the balcony door a lil it balanced the temperature

water pressure in the shower was really low it was hard to properly clean off all the soap

Large, open space with everything you need for a comfortable stay: overall, good kitchenware, but neither unit had a spatula. Great stainless cooking pots--all apparently by IKEA, appreciated. I'm not a fan of capsule coffee machines, but that's what's provided, along with a boiler. Huge closets and drawer space! Iron and board, hair dryer appreciated. Double sinks in bath, great shower, comfortable bed. Good lighting and plenty of electrical outlets. Well insulated--never heard neighbors. #8 tram takes you around the downtown loop and stops just a few meters down from the building.

Teflon frying pans were unusable--teflon's toxic to begin with, but there were scratched pans in both units I rented....perhaps if a silicon spatula was provided they wouldn't be damaged? Stainless steel for ALL pans seems a reasonable solution. It was unseasonably warm, so open windows meant mosquitos....did battle with them and it affected my rest. Screens, please? A deep cleaning is in order for rugs and couches, which were stained (both apartments) and (in 2nd unit rented) smelled of sweat. Dusting could be more thorough, of lamps and fixtures, pictures had greasy fingerprints and dust.

The accommodation is in an excellent location within walking distance of the train station with easy access to excellent shopping and restaurant options. Many attractions are within easy walking distance (e.g., De Doelen [Concert Hall and conference venue], theatres, the Maritime Museum, the Great Church, Market Hall, and others are all nearby). The self-contained apartment was a great way to stay with excellent cooking facilities and a supermarket just nearby for access to provisions. The apartment was clean and modern with an extremely comfortable bed. The staff were friendly and helpful, and the building was secure and well maintained.

Nothing that warrants comment.

When we arrived we found the staff to be very helpful and polite. The room was open planned, a decent size & It contained everything needed to feel comfortable. The bed was a good size and very comfortable. The bathroom and toilet were separate, the kitchen had everything you need to cook.

The thing that let it down was the state of the shower, the shower floor had a massive crack in it, the seal around the door was broken and around the actual shower floor really needs a good deep clean. When I made the bed I found that the mattress topper was full of stains and looked dirty which is definitely off putting. Other than that the room on the whole was very nice.