Great location, close to The Plaza Mall. The spacious room and the spa bath are the things I like the most.

Ground floor room for access was great, spa bath excellent and shower had good pressure without spraying everywhere

The beds and pillows were a little uncomfortable, but that is not unexpected for a single night stay. If staying longer would have brought our own pillows or asked for extras.

Location is Ideal as I could walk to town. A clean room with plenty of space. The staff were nice and friendly.

The group of school kids bouncing ball on top floor at 6.30 and screaming as they played catch in the carpark at 7am. Large groups should be reminded at checking to keep quiet or pay for others accomodation. The sun shines through the window above the door at dawn maybe reposition the bed or put curtain over it and I don't understand why the single was never made during servicing. Oh and the iron needs cleaning

The room was clean. A VERY GOOD SIZE. The bed was king size and comfortable. The TV was a good size. Watched the All BLACKS game. The staff in the office was friendly and very helpful. The location of the motel was close to town and shops.

Though i know it cant be helped but the parking space was a little tight especially when you have big cars parked in them. The staff let me park in a spare space further down. Get guests to park straight and not on an angel so as to leave room for other cars.

Very clean, and comfortable, Appreciated the early check in, and the extended check out..

I thought I had booked a room with a spa bath, but our room didn't even have a normal bath, although it did have a shower with do door, very breezey! It's just a small quibble but there was no earl grey tea sachets, or sweetener, which is the norm these days. No art, very bare.

The room and motel in general was actually significantly better than the photos. We were so happy the kids could go upstairs to watch TV and give us a bit of peace and quiet.

Nothing 😁 double bed was a bit small (we have a king) but my husband is 6ft3 so I say it's his own fault.

After a long drive from Taranaki and not planning to stay in Palmy, Booked online last minute. My daughter and I Checked in at 10pm and checked out at 6.30am. Heaps of parking onsite, and no traffic noise. Was very clean and tidy, beds were comfortable and clean and bonus was electric blankets.

N/A - cant fault it.

Not able to have room next door to my other family members as different types, studio and 1 bedroom, however directly opposite across courtyard which worked well. Great complimentary plunger coffee in room. Parking was right outside door of rooms. Ground floor rooms for elderly parents and proper shower rather than needing to climb into bath to shower.

Would have liked another blanket to have been available in wardrobe for bed. One of the coffee mugs had a cracked handle. Some herbal tea options would have been great.

Changing the towels every day. The Disable parking outside our room was appreciated. The provision of a suitable chair for the shower was necessary.

The fan in the bathroom should be on a separate switch. It was noisy and meant that if you only wanted to use the hand basin or just the mirror you didn't have the fan roaring away.

what a pleasant stay, it has a very lovely feel to the location, it was an easy check in and the room was perfect for our family. was a good size apartment for 2 adults and 2 kids (separate rooms) I was impressed at the kitchen, and cleanliness. It was my first time staying, but we will definitely be back.