Room was nice I actually loved it.

The boss was rude. The day we cheeked in I asked for a late check out it got approved but come to the day we get called saying we have to get out cheek out is 10 (which we do know that that's why we requested for extended cheek out the day of arrival) otherwise staff will start taking out our belongings!!! And 2nd night she came to our room at 9.45pm and did not knock before trying to enter.

Accommodation for the dog to be in our unit

I booked through Booking. Com. For having a pet. Apparently this was Not communicated to the motel And the room booked at their site was not one allowed to have pets. This was upsetting for us and the motelier. The motelier kindly upgraded us with out extra cost to us. I feel aggrieved that having specifically used your website to search for pet friendly accommodation that this occurred

Jenny is the most fabulous host and was a pleasure to deal with. Our rooms were very clean and tidy and comfortable beds. The location is great just a short walk to everything. I highly recommend Big Five Motel - great value for money.

Excellent location close to park and River. City center, just 20 minutes walk. Apartment very simple but functional. WiFi signal ok. Staff very friendly.

Perhaps, the bed is too big for a small room. It’s ok anyway.

Liked the size of room, dining table and chairs, kitchen facilities, having a couch too, being able to park outside room door. Heater in bathroom. Owner was helpful when I rang to say 1 of the teenagers were no longer coming and advised me to contact Booking.com to get this changed to adjust the price.

Needed a shelf for my bathroom bag. Beds were a little bit hard for my liking, maybe a comfort topper would add some cushioning.

A nice big bathroom and shower.

Although the bathroom was nice and big, had a corner next to the toilet with massive cobwebs. There was lots of rust on the shower fittings. The fridge kept me awake as was very loud. I turned it off overnight!

Staff were so lovely, room amenities were great and it was wonderful having the option to bring a pet. Thank you!

The bed was two singles made into a king, the beds were different levels so there was quite an uncomfortable lump through the middle.

Loved the location and how the room is pet friendly. The owner of the premises is amazing and very accommodating. This was a last minute booking but we really enjoyed our stay and will most definitely be back xo

Nil

Perfect for us with a dog as I was able to walk him comfortably very close to the hotel with no travel required. Parking right next to our room was also available.

No downsides come to mind fitted our needs and the dog very well indeed.

We were given a free upgrade, our unit was amazing and next time I will book the bigger unit. Lovely Lady welcomed us and I will definitely stay there again

Couldn't work out how to use the TV and there was no spare blankets