We thought the management of the motel was exceptionally friendly and helpful. The room was very clean and comfortable. Situated very close to the Esplanade is a real bonus. Walking in the Esplanade each morning was delight.

Maybe a table to sit and have breakfast would be something to include.

Normally when I go away, I don't sleep well. The bed just isn't quite right, the feel, the support etc. I slept like a log on this bed and was lovely and refreshed in the morning. The bed comfort was for sure the highlight

There were a few ants in the room, but that's only minor and didn't effect our stay at all. That type of issue happens all over the place. It certainly wasn't swarming with ants, just a couple here or there.

Clean and tidy room, the spa bath was amazing and there was a lovely selection of soaps and body washes to use as well as plenty of towels and a lovely high pressure shower, bed was comfy and warm with an electric blanket,the room was nice and warm also with a heat pump and lots of furnishings, staff were friendly, definitely would stay again

I couldn't figure out how to turn the TV on as there was only a sky remote, I eventually found the buttons on the side of the tv and there was no phone to call reception, also not information about the hotel or breakfast options in the room which is always handy, wifi router plug kept falling out of the wall so wifi would cut out, lots of trucks coming through very early in the morning so was a little noisy, there was only one glass and room was for up to 4 people so maybe a few more glasses otherwise there was plenty of cutlery and serveware

Yoki at reception was brilliant. Very friendly and helpful, showed us where things were and even provided some milk. The room was clean and well stocked with things we needed. Its very close to the centre of Palmerston North. There is a ton of food outlets for every budget. A lot of nice stores. Great cycle ways as well, nicely set out. Easy to navigate around PN.

I liked everything. No negatives about the stay, execept for a cold toilet seat lol.

Room size, location

I didn’t know about 2% credit card surcharge until I got to the reception and saw the sign there. When I prepared to pay with eftpos, I was told they’ve already charged me on my credit card. They should at least have told me about the surcharge early or give me a chance to choose how to pay.

We like coming here, friendly helpful staff, nice rooms and very comfortable. Has everything you need.

Theres usually some minor issues in the rooms we stay in, like no extension cord to connect the electric blanket for the far side of the bed, no frying pan, bathroom door not locking, and 3 of each cup and dish but only 2 of each cutlery?! Other than that, these are not major things and we still choose to come back.

Such a warm a friendly welcome at reception. Our motel room was very comfortable and cosy. Very comfortable bed. Every place we needed to go to was pretty much right around the corner so that was a bonus. Very lovely housekeeping ladies.

When we used the toaster and jug at the same time the power kept cutting out. Maybe we had all our devices charging at the same time too. Other then that everything was great and I will definitely come back.

Good access to the city and the University, and with bus routes and Wild Bean cafe just outside the door. Comfortable and surprisingly quiet given the busy road outside. Friendly staff in the office. I would stay here again.

Amazing location and facility

Bed and pillows left a bit to be desired.... Also, the BP is right next door and was woken at 6am to the skip bins being emptied by a truck. A lot of road noise comes through if you were wanting a peaceful stay! The fan in bathroom doesn't work so everything ends up wet

friendly staff,the place was beautiful nice and close to victoria esplnade and park for children.The best place ive stayed in Palmerston north.The staff really made us feel welcome.The owner welcomed us before our check in time and was super friendly!! was the best customer service ive ever felt.My children loved every bit of their time there and so did we.

there was nothing we didnt like at all.