We loved our stay here! We had 3 nights here and so enjoyed it. Bed was super comfortable, views of Kelvin Heights, the lake and the Remarkables were so stunning. Room was spacious, well equipped kitchette, bathroom new, easy carpark access. Staff were lovely with information and good recommendations for food in town too! Excellent location - (steep!) walk down to the lake front and enjoy a walk through Queenstown Gardens to be in the town centre in 15 minutes (10 if you don't walk along the lake front). It is just off the main road so was very happy to arrive and then leave the car parked there safely and enjoyed exploring on foot. Would love to return.

the unit was double storey with 3 beds upstairs and one downstairs. loved that there was a washer and dryer within the unit although you have to purchase laundry detergent. it is fully equipped and comfortable. a short walk to the walking trails and the lake. view is fantastic

nothing

Everything. Room 10 had a gorgeous view of the lake and of the Remarkables. Lovely clean room with everything that you need for a 5 night stay. Only a short 15-minute stroll up/down a hill to central Queenstown or walk via the lake side that takes 30 minutes. Would highly recommend staying here to anyone. Also, pick up for Great Sights Milford Sound trip was across the road 😁

Nothing, everything was great.

There are a few rooms with exceptional views, facing Queenstown's lake and snow-capped mountains. Due to the hotel's location on a large slope, the views are completely unobstructed. If you're lucky, you might even see a rainbow in the morning.

There was a construction crew working on the water pipes right outside the hotel. When we first arrived, there was no water, and we had to inquire at the front desk to learn that the water had been shut off by the construction crew. It would have been great if they could have notified us in advance about the construction near the hotel, especially if they could have informed us about the water being cut off that day. The entrance to the parking lot was a bit hard to find, as it wasn't directly on the main road. Due to the construction, we ended up going in circles before locating it. Having more visible signs would be helpful.

Everything was really good to great. Friendly, smily, happy and helpful lady in reception who often asked 'how's the room?' The room was great, it had everything I needed, was comfortable and a good size with a lovely view of the Remarkables. About a 10 minute walk into the town. Easy parking under the accommodation.

It was more expensive than other accommodation I had around NZ, value for money was good rather than excellent. I think Queenstown is becoming more expensive, visit while you can afford to.

An excellent motel unit with kitchenette facilities (including a hotplate, microwave and bar fridge), well located just a 10 minute walk from town. Management photos are accurate. Though on the main road (and with roadworks continuing) there was no noise. Nice views tough the road down to the lake is steep! We were on the lower floor at the back, close to the dedicated undercover carpark (handy for luggage) and very quiet with limited foot traffic from the other units. The bed and pillows were comfortable and the shower was hot and strong and the unit was warm. The owners/managers were very helpful and friendly. We would not hesitate to stay again.

Views have always been excellent here. Also on a private street just off the main, so it’s quiet while still being close to town. Overall facilities have always been good, kitchenette was always well equipped.

Our third time here, I would have normally given Alexis a 10 out of 10. However I was disappointed with a couple of things .. 1) The bathroom heating was down.. we were told that it would hv cost too much to fix - lots of hacking which we understood 2) With point 1 in mind, as a returning customer, surely u could hv either told us or gave us another room.. we were a little disappointed in this

There were roadworks going on out the front at the time of our stay so the lovely staff gave us a free upgrade to a room further away from the works so it would be more quiet which was great! Absolutely beautiful view from the room- I think there would be great views from any of the rooms! Great facilities, very modern and the beds were quite comfortable! Pretty central location although if you’re walking into the town centre it’s a bit of a hike uphill the whole 10-15 minutes. The walk is great for burning off our holiday calories though! 😋

Morgan at reception was brilliant and really made our stay with her recommendations for hikes, sights, and dining. Our room was well appointed, with a neat little kitchen, nice lake views and was warm for the cold spring days. Thankfully the room was also well insulated from noise as there are night works occurring on a nearby road. Fortunately we were notified by reception ahead of our stay so were able to move to a quieter room too. The walk into town took about 10 minutes and was along the lakefront.

We did find the bed too hard for our liking.

great sized room, great view, kitchen had everything we needed to make basic meals, air conditioner for heating, spa bath with heated towel rail and flooring. location was a short 7 minute walk into town, downhill. 1 short inclined street for the walk home.

pillows were VERY flat and no other options available from the motel, we had to go and buy our own from spotlight. there is no heating room for ski gear so had to store it in our room which meant the unpleasant smell of snowboard boots.