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7.7

3,248 reviews

Heartland Hotel Queenstown

Heartland Hotel Queenstown

27 Stanley Street, Queenstown, 9348, New Zealand

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Heartland Hotel Queenstown

Welcome to the Heartland Hotel Queenstown, your cozy retreat right in the heart of one of New Zealand's most scenic locales! Just a short stroll—only 0.2mi—from the vibrant city center, this charming 3-star hotel is perfect for both adventure seekers and those simply looking to unwind. With starting prices at an unbeatable rate of $123, this is your ticket to a fun-filled getaway without breaking the bank!

Embrace all the fantastic amenities that come with your stay! Picture yourself waking up to a delicious breakfast, followed by thrilling ski adventures just moments away. After a day filled with exploration, return to your room with a breathtaking lake or mountain view to recharge. Don’t forget to indulge in the sauna or take in some fresh air from your private balcony. With complimentary Wi-Fi, parking, and a 24-hour front desk ready to assist you, the Heartland Hotel is set to make your vacation as comfortable and convenient as possible!

With over 3248 glowing reviews, travelers can’t stop raving about their experiences at the Heartland Hotel Queenstown! Whether it’s the welcoming atmosphere, friendly staff, or exceptional services like room service and kids' meals (for an extra treat), you’ll find exactly what you need for an unforgettable stay. So pack your bags and get ready for a fabulous adventure where relaxation meets excitement in stunning Queenstown!

Get ready to satisfy your cravings at the Heartland Hotel Queenstown's on-site Hillside Brasserie, where delicious local cuisine awaits! The family-friendly atmosphere provides a relaxed dining experience, perfect for winding down after a day of adventures or treating your loved ones to a delightful meal. From tasty breakfast options to decadently crafted dinner dishes, you’ll want to savor every bite. Plus, what could be better than indulging in a hearty meal while watching the sun dip behind the stunning mountain views? It's not just a meal; it's an experience!

Bringing the whole family? The Heartland Hotel knows how to cater to your needs! Families can enjoy not only the spacious accommodations but also a variety of room types that make traveling with kids a breeze. Ranging from cozy chalets to comfortable studios, you’ll find the perfect spot to recharge after days filled with ski slopes or lake-side adventures. And don't forget those special kids' meals available for an additional treat—because what's a vacation without some fun food?

When it comes to payment, you can rest easy knowing that the Heartland Hotel Queenstown offers flexibility. Opt to settle up in cash or use a wide range of cards such as Visa, American Express, or Mastercard. Simple and straightforward, just like your getaway! So pack up the essentials, bring your sense of adventure, and get ready for your unforgettable stay in Queenstown—where fun, comfort, and stunning views await!

Closest airports

Queenstown Airport

3.8mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Parking On Site

24-hour front desk

Lake view

Mountain view

Non-smoking rooms

Kitchenware

Kitchenette

Bathtub

Free toiletries

Rooms

Show 5 photos

Standard, 1 Twin Bed

1 Twin Bed

325 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

The spacious twin/double room features a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a bath and a shower. This twin/double room provides heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Show 4 photos

Family Chalet, Lake/Mountain View

1 Queen Size Bed

540 sqft

Kitchenette

Free wifi

Microwave

Flat-screen TV

+

More details

A family chalet room with 1 queen and 2 single beds. All rooms offer partial lake and mountain views and include free WiFi, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people. The room caters for a maximum of 4 adults, and a maximum of 2 children but cannot exceed 4 guests in total. (see 'Policies' section for extra person costs).

Show 4 photos

Standard Super Split, King Size, Lake/Mountain View

1 King Size Bed

325 sqft

+

More details

Standard studio room with 1 queen and 1 single bed. All rooms offer mountain and lake views and include free WiFi, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total (see 'Policies' section for extra person costs).

Show 4 photos

Chalet Studio, King Size, Lake/Mountain View

1 King Size Bed

325 sqft

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This chalet studio room offers premium mountain and lake views and includes free WiFi, Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Bedding is either 1 super-king bed or 2 king-single beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 2 people. There is no capacity for extra beds.

Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown
Family Chalet View Room in Heartland Hotel Queenstown

Show 4 photos

Family Chalet, View

2 Twin Beds

1 Queen Size Bed

540 sqft

Mountain view

Private Bathroom

Kitchenette

Bathtub

+

More details

Indulge in the breathtaking views of the lake and mountains from your private balcony in our spacious and cozy Family Chalet View Room. With room for 4 adults and 2 children, this room features a fully-equipped kitchenette, a luxurious bathtub, and modern amenities to ensure a comfortable stay.

Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown
Standard Super King/Split View in Heartland Hotel Queenstown

Show 3 photos

Standard Super Split, King Size, View

1 King Size Bed

325 sqft

Lake view

Mountain view

Private Bathroom

Bathtub

x4

+

x3

More details

Enjoy breathtaking lake and mountain views from your spacious Super King studio. Relax on your private balcony or unwind in the luxurious bathtub. This room accommodates 2 adults and 1 child, and features a flat-screen TV, refrigerator, and free toiletries for your comfort.

Show 5 photos

Standard Super Split, King Size

1 King Size Bed

325 sqft

x10

+

x6

More details

Standard Super King/Split is 323 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus desk.

Show 5 photos

Standard, Triple

325 sqft

x3

+

x4

More details

Standard Triple Single is 323 square feet and includes 3 single beds 80-130 width plus desk.

Show 7 photos

Family Chalet

1 Queen Size Bed

Kitchenette

Microwave

+

More details

Show 5 photos

Standard, Queen Size

1 Queen Size Bed

+

More details

Show 5 photos

Standard Room

1 Double Bed

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 5 photos

Standard, Twin

1 Twin Bed

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Guest reviews

7.7

3,248 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Alexandra

9.1

February 2024

The view from our room was great. The staff were friendly and helpful. The food was good.

Other people who were up early talking and banging doors.

🇦🇺

Jee

9.1

October 2024

We stayed at Chalet room and the view of the lake and the mountains were breathtaking. The room was spacious, loved the high ceiling and balcony was a plus to get fresh air. The location was convinient, close to Queenstown CBD and ski bus stop only being 2mins walk. Staffs were very welcoming and helpful.

Things to note: The walk from town to hotel is very steep up hill. The balcony door was sagging hard to open and close and make loud noise. The heater in our room didn't work but friendly reception staff brought us portable heater. The room is located on 2nd floor with no ramp so have to carry luggage up and down the stairs.

🇳🇿

Akmal

10

June 2024

Location to central Queenstown is fantastic. Parking for cars given the location is also fantastic - it's first come first serve, but the staff were super helpful soo many times for me with the car parking - calling out Jayjim (duty manager) who got me out of a parking jam one of the late nights when we returned from a super long day trip. High standards of cleanliness which is absolutely amazing for an older-character property like this. Also - the morning breakfast buffet is superb and great value for money. More than anything else, what I really appreciated was how amazing and personable each and every staff member was, from the front-desk staff, restaurant staff, housekeeping staff - just all around A-stars!

I know a few people have already mentioned this - being an older character property, it has these "shower over baths" - it can be a little uncomfortable to use but certainly manageable. Honestly, given the location of the place and price I'd probably put up with a lot more.

🇮🇳

Vatsal

9.1

November 2023

The Hotel is situated about 500 mts. from City Centre. Lots of restaurants, bars, supermarket, shops etc. within walking distance. The room allotted to us was larger than usual with a balcony facing the lake and the main street. the balcony had a wonderful view of the lake, city, gondola etc. The staff is efficient and service is good. The hotel is situated on a slope and to get into and out of the hotel, it is necessary to deal with the slope and some stairs depending on the room allotted. This needs to be kept in mind while booking. I would highly recommend this hotel to tourist visiting queenstown.

The furniture is slightly old.

🇳🇿

Emmanuel

9.1

January 2025

I really enjoyed the warmth and the promptness of the staff and the willingness to put our bags in our room. We are really satisfied with the level of service, especially after we checked out from the restaurant and they still agreed to keep our bags with them when we requested them. The staff were of fantastic help. Enjoyed the view and the stay thoroughly, especially the breakfast offered includerd lot of variety. Thank you Heartland!

Everything was neat tidy, but we happened to see web spider dust hanging from the top. It was very little though.

🇳🇿

Hannah

9.1

July 2024

The location was great, very close to the centre of Queenstown, and everything was within walking distance. The view from the room was really nice, looking over the lake, and though it looked onto the main road, wasn’t actually too noisy. The amenities were pretty stock-standard in terms of what you get from hotels, so wasn’t disappointed that there wasn’t a kitchenette sink or stove-top.

Though it was a good stay, it definitely was on the pricey side for what you got. If you were a travelling couple like us, you could have easily saved some money and downgraded the accomodation and still got the same amenities (possibly even better). Also found that some of the staff didn’t treat us as well as other guests, we have guessed because we were young (and probably looked like we weren’t going to spend any extra money - which we ended up doing).

🇳🇿

Piwo5

9.1

December 2024

Staff were lovely & we really appreciated both young men who carried our luggage to & from our room. The view from our room was awesome! Comfy beds & a decent sized room. Great luggage shelf - don't often see them that large. Great location for walking into town, & close to bus stop when arriving from the airport - so easy! We thought it was great value for money & would stay here again.

Not a major issue but bathroom window seemed a bit fragile when 'cautiously' opening it to let shower steam out, but it stayed the distance.

🇳🇿

Sarah

10

June 2024

Location was perfect for the Luma festival at the Gardens & an easy walk to the town centre. Room was compact but comfortable. There was an automatic light which came on outside the door which was great to make our way back at night. View from the twin room upstairs was lovely. Dinner in the restaurant was really good, large portions (photos are of food served not the locations it’s saved under). I had two sides and I wasn’t expecting them to be what I considered a full size meal for both.

Parking was a bit limited (until we had checked in and found our room number which had parking outside. We had dinner in the restaurant - we had pre booked but the waiter couldn’t find our booking (or the booking for the people who came in after us) but there was plenty of room, so it wasn’t an issue. He seemed a bit confused and flustered when taking our order. Unsure if he was new or just his personality). Food was great, however my Mac n Cheese side had bacon on top, which wasn’t stated in the menu (I’m a vegetarian). Thankfully, it wasn’t all through it so I just took it off.

🇦🇺

Jan

9.1

March 2024

We had a fabulous view from our room straight out to the Remarkables and the lake. With all the activity on the water the view is forever changing.- wonderful to watch from our balcony with a glass of wine. The large bed was so comfortable. All of the staff are so pleasant and professional- nothing is too hard. The chef is to be congratulated for the wonderful dinner we had in the restaurant. A great variety of breakfast options are on offer each morning. It is only a short walk up/down the hill from the hotel - a bit challenging at times but that’s Queenstown for you. Car parking availability also an asset.

The bathroom could do with a little attention - a bit tired and worn.

🇦🇺

Tracey

8.2

March 2024

Very well located to town. Room beautifully comfortable. Lovely balcony with amazing views over the Queenstown town.

Parking was first come first served, so not sure where we would have parked if none available. Bathrooms could do with an upgrade in line with the lovely bedroom area, but it all worked out. Just noticed upon arrival and departure the dirty linen and rubbish bags left to the side of our room from the busy cleaners, which isn’t a very nice welcome sight, just felt that of course they have to get into rooms but remove your huge piles of rubbish and be aware of new customers checking in, they don’t want to see this.

Points of Interest Around Heartland Hotel Queenstown

Attractions

Lake Wakatipu

0.3mi

Odyssey Sensory Maze Queenstown

0.3mi

Queenstown Hill

0.3mi

Nevis Swing

0.3mi

Queenstown Gardens

0.4mi

Kiwi Birdlife Park

0.5mi

Skyline Queenstown

0.9mi

Kawarau Suspension Bridge

3.7mi

Jack’s Point Golf Course

4.8mi

Coronet Peak

8.1mi

Kawarau River

9.4mi

The Remarkables

11.5mi

Skippers Canyon

13mi

Shotover River

20.4mi

Routeburn Track

28.8mi

Restaurants

Peaks Restaurant & Bar

Cuisines

  • Local

Ambiances

  • Family Friendly

Amenities of Heartland Hotel Queenstown

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Parking On Site

24-hour front desk

Lake view

Mountain view

Non-smoking rooms

Kitchenware

Kitchenette

Bathtub

Free toiletries

Stay rules - Heartland Hotel Queenstown

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Heartland Hotel Queenstown

What are the check-in and check-out times at Heartland Hotel Queenstown?

Guests at Heartland Hotel Queenstown can check in starting from 02:00 PM and need to check out by 10:00 AM.

Is vehicle parking offered by Heartland Hotel Queenstown?

Yes, there is parking available at Heartland Hotel Queenstown. The hotel offers free on-site public parking. However, please note that parking reservation is not possible.

How much does a stay at Heartland Hotel Queenstown cost?

A stay at Heartland Hotel Queenstown can begin from a rate of $123. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

Which room categories can I book at Heartland Hotel Queenstown?

Heartland Hotel Queenstown offers a variety of rooms including Standard Super King/Split View studios, Family Chalet View rooms, Chalet Studio King View studios, and Superior King rooms. All rooms have a non-smoking policy and come with different bed sizes to accommodate various groups. The rooms range in size from 323 sqft to 538 sqft and can accommodate 2-4 adults and 1-2 children.

What are the main attractions at Heartland Hotel Queenstown?

Guests at Heartland Hotel Queenstown can spend their time enjoying a variety of leisure amenities. They can hit the slopes and go skiing, relax in the hot tub or Jacuzzi, and unwind in the sauna. The hotel also has a fitness center for those who want to stay active during their stay.

If guests are looking for dining options, they can enjoy a meal at the on-site restaurant, Hillside Brasserie. The restaurant offers a family-friendly ambiance and serves local cuisine, allowing guests to indulge in the flavors of the region without having to leave the hotel.

Guests can make the most of their time at Heartland Hotel Queenstown by taking advantage of these leisure amenities and enjoying a delicious meal at the on-site restaurant.

Does Heartland Hotel Queenstown have on-site restaurants?

Yes, Heartland Hotel Queenstown has a restaurant on site called Hillside Brasserie. The restaurant offers a family-friendly ambiance and serves local cuisine.

Does Heartland Hotel Queenstown accept credit cards and cash payments?

Yes, Heartland Hotel Queenstown accepts credit card payments including Visa, American Express, and Mastercard. Additionally, they also accept cash payments.

From

$123

Call for great rates

+1-833-728-2041