My stay was for 3 nights and I was away each day. Returning to my room was comfortable and easy to just kick back. The bed itself was very comfortable. The atmosphere of the hotel was relaxed and friendly, with other guests and staff without being too invasive. It seems centrally located with easy access to eateries, Super markets, petrol stations, and venue's of interest. I have booked for a return visit.

Thi hotel is definitely a work in progress. It seems upgrading is under way of rooms and the restaurant and bar. Some things seemed quant such as the shower over the bath and the shower door that let the water run onto the floor. There was no phone in the room, which kind of left me feeling a little cut off from the reception, strange as that sounds. Limited number of tv channels and heating which was a convection heater with manual controls. All of this was not terrible, but just unexpected, and maybe a little irritating.

Rachel on reception looked after us well. We arrived early and she arranged an pre-3pm check in for us.

Drop box for room key is inside next to reception and we were told to put our room key there if reception was closed. We were staying in an outside unit. When we went to leave at 07.30, I couldn' t get in the main doors as they weren't open yet and I didn't have a code to punch in. I ran around to the after- hours entry door (opposite Big Barrel) but I didn't have the after-hours door key on my key set. So I then had to run back to my unit 853, place the key back inside the unit and then run back to my car around the main entrance car park.

Location to all amenities!👌 The unit we stayed in 811, and car parking was.👌 The room was warm each time we came back.👌 Thank you to the housekeepers for cleaning the room. We thought we were tidy. 😂 And fresh towels.👌

I know the dining area was closed, but I would rather pay for breakfast at this facility than go and pay somewhere else. Just my thoughts. Hopefully, it gets up and running again. With/without breakfast included, which would be a bonus. 🙏 The swimming pool closed too early for maintenance. Close it after the school holidays. Stayed 2 nights. April 19-21 2024

Staff were phenomenal and understanding. We extended our stay for 2 nights for personal reasons and they were really lovely about it. They "penciled" in the extra 2 night booking and every morning if we choose to stay another night we just went to reception and paid. Noting it was during the week and during a quiet season. Pool was great!

Wifi wasn't consistent or very fast. Found it hard at times to connect and work. We all had data we could use, so wasn't the biggest inconvenience.

lovely staff, pre-empted our needs spotted paper plates used for cereal forkids breakfast and dropped off real plates and spoons without being asked, housekeeping polite prompt. even vaccuumed toddler crumbs up midstay. definitely recommend for families.

I'm a plus sized customer and I couldn't fit into the shower stall in the bathroom. Would also be a tight fit for any big men and or pregnant woman. The water spout was also not disability accessible and sprayed water into the bathroom. But clean and amazing staff.

The hotel has had refurbishment in most areas, some still on going. Our room had been freshened up recently, and was simple, fresh and modern. The sliding door and huge window opened (fully!) onto a lovely garden with mature trees. While relaxing with the door open, we were visited by a friendly grey cat. As cat parents, we loved saying hello. She politely took her leave after a minute or two. The quiet at the property happily surprised us, too.

Even though our room, 805, had been recently refurbished, there were some large and deep stains on the carpet... a bit disturbing. The small shower unit would benefit from a hand-held shower head, as the stationary wall mounted head made it difficult in a tight space. The water pressure was fantastic!

Really enjoyed my stay here. My room was a ground floor and opened out into the pool area. The motel had family vibes and felt comfortable. Ample off street parking and staff happy to accomodate wishes. The wifi works well and doesn’t cut out like many places do… I would stay here again.

The grass has prickles! But that’s my own fault for not wearing shoes. :)

The bed was comfy. My room had a little balcony and faced east, so I enjoyed the sunshine when I opened the curtains (which were very effective light blocking ones by the way). My room was a wonderful large size. I enjoyed having a bath. The room lighting was also nice. There were spare blankets in the cupboard. The arrival experience was spot on - efficient yet personal.

There was no hairdryer in the room at first (although when I requested one it arrived immediately).

I had asked for a quiet room when booking as I was there for the Marathon the next day. The hotel upgraded my room to an upstairs one. It was so peaceful & the bed comfy. Had a bath which I used prior to Marathon. Receptionist was EXCELLENT & it was great to see the Avenue Hotel has extended these weekend hours (after I had stayed last year also where Reception closed at 2.00 pm Saturday) Now 8.00 pm. I would LOVE to have spent another night. I was also able to use the Guest Laundry for washing clothes. Take pegs if you want to hang outside. Dryer was busy.

The TV in the room was old (Acer) & it took a long time to change chanels, which was frustrating. The hotel restaurant & bar was closed due to fire & renovation. I very much enjoyed my dinner there the previous year. Look forward to using their restaurant next time.

Great value! So good being able to book a room for one night for an affordable little family hoilday. Room was nice, seemed like it was newly renovated. Great layout for family, good bench space in kitchen and bathroom, nice well placed furniture. One single bed in a seprate room and double in another.

Floor length windows out to pool area, lovely to let sun in but didn't feel very private, left curtains pulled the whole time.