It was my second stay at this hotel - we had 2 separate rooms for 1 night. Rooms were different - the one was on the 4th floor and was really big with windows on the ceiling and other windows with a town view, bed was ok, bathroom was clean, but the carpet needs to be refreshed. The second one - on the 3d floor, smaller, but cosy enough with a big and beautiful chandelier and big window. The hotel isn't very modern, but really clean and has a very good location. And has everything you need. Don't think it will be a great solution for a long term stay (like week or two), but for a couple nights - really good choice. Be informed that they do not have an elevator so you'll have to reach your floor by foot with your luggage. We also ordered breakfast - they do not have a breakfast area but they deliver your food to your door. I was a little bit surprised with such solution, but the breakfast itself was good - bread, ham, cheese, juice, vegetables - everything was fresh and tasty, do not be afraid to take a toom with breakfast. Do not hesitate to stay at this hotel.

Some furniture need to be refreshed as well as the carpets, but it's not something really bad

Location is ideal for exploring krakow centre and the Jewish quarter. Room was bigger than expected, great base for exploring. Would definitely stay here again. There is a lovely little coffee,cake,sandwich shop just of the main entrance at reception for morning coffee and a snack to start the day that opens from 8.30am. Bed was extremely comfortable. Escooter, tram, path to main square is all on your doorstep, and a 15-20 min walk to the train station.

Coffee machine in the room, but there was no coffee pods or instructions or what make so we couldn’t buy coffee to make ourselves. The room carpet could do with a shampoo. But over all these are minor things. And the noise at 7.30 am of staff wheeling the laundry trolly on the cobbled courtyard woke us up daily. But after 20 mins it went quiet again until around 10am

Super close to the Krakow old town, literally just on the other side of the castle, 6-8 mins walk into the centre. perfect location, gorgeous little park you can walk through to get to the centre or have a little rest and enjoy people watching. A little supermarket about 2 mins away to get any essentials and a little café/ bank machine that's attached right next door to the apartments. The room itself was set back, so there was little to no noise, which was great. In fact, it's the best sleep I've had in a long time! The bed is super comfy, and all facilities in the room were clean and well maintained. Ample amount of room in the room, which is plus!

The room is VERY hot - there is no air con. We had windows which we opened but there was no breeze. Maybe in the future, if you're able to get aircon installed. Only one pillow on the bed, most people sleep with two and we struggled just to sleep on one which leads me to another point we couldn't ask anyone for another 2 pillows as there was no one at reception whenever we walked past. There is a lift- however we were only able to use it Sunday night when we arrived and Monday as by Tuesday it was broken so until the end of the trip we had to climb a number of stairs to get to the third floor where our room was also it posed a safety risk when we left as we had to carry our cases down which of course are heavy and then quite dangerous.

Location was great and the coffee shop downstairs as well

The lack of coffee pads/tabs to the coffee machine - without them, the whole idea od coffee machine in the room is pointless

Room was silent and excellently clean. Room size was quite good for us (family with one child). Spacious entrance area of the room was good. Location was excellent, close to old town and lots of nice cafes and restaurants.

It was a little hard to adjust the water temperature in the shower. Hard to wash a child in a continuously changing water temperature. There was a nice coffee machine in the room which required capsules. They can be bought from the reception but the note about this is written on the back of the entrance door, which we saw just before we were leaving the room the next day. It will be better if it is placed next to the coffee machine.

The stuff was lovely when we arrived . Also the decoration of the room was very pretty and cozy . The location was great , just a few minutes from the old town and Krakow Glowny . And the public transportation surrounding the hotel was very convenient. ( though when the tram was under the hotel , it was a little loud )

I don’t like the rug that covers the whole floor because it’s doesn’t feel very clean , especially in a hotel where people get into their rooms with their shoes on .

I was in a tight business schedule for a few hours in town with every minute accounted for. Thank God I had the quieckest check in- check out , very efficient ! Walking distance to every sight worth seeing. Shops and cafes right next. Although in center VERY quiet, the inside walls were 45 cm thick so no problem from adjacent neighbors. High ceiling. Room small but well placed no silly corridor to waste space, Kettle, tea, coffee provided, coffee machine, fridge

generally if you are in a business trip, as I was, place was perfect. If you want to impress your girlfriend it will not do, towels were white clean but in the end of their life, furniture in pristine condition but bought 25 years ago. If you are handiccaped no elevator

Easy to find and very near the old city. Room felt spacious with the high ceilings and a tall window. Bathroom was clean and well lit. The cafe adjacent to the aparthotel was convenient with tasty breakfasts and good coffee. Nice outdoor terrace in the back.

Definitely some noise from the street with the tram lines, though they don't go all night. Hardly saw the people at reception, which closed at 6pm. They give you a code to get in after hours.

Room was clean and comfortable for a long weekend stay. Staff were extremely helpful especially as we arrived and departed outside of check in/out hours. 5* location, perfect for ease of access to the Old Town.

A daily top up of tea/coffee would have been preferable, and there was no milk provided so had to purchase our own. Fresh towels and a room clean would have also been appreciated during our stay.

amazing location, right between the old town square and castle. 5 min walk to either. tram line directly outside and also a 5-10 min walk to the Jewish Quarter.

trams were loud and run late, but we were so worn out that it didn’t keep us up for long!