The hotel turned out to be better than we expected. The old historical building in the center of the old town was a modern hotel inside. Large nicely decorated room overlooking the rooftops of the old town. Breakfast was in a cozy vaulted cellar with brick walls, the food was delicious and always fresh, the coffee was excellent. The staff is young, friendly and helpful, all the girls are very nice. We arrived at midnight and before that we received instructions and a code on how to enter the hotel and room. There is a Ukrainian girl working at the hotel reception and it is very nice. We visit Krakow often and will stay at this hotel

the only downside was the very soft pillows.

About a block from the main plaza in Old Town . . . 2-3 minute walk from all the excitement and entertainment, yet it's very quiet. Room was as nice as the photo and all the furnishings/facilities are very nice. Wi-Fi was more than sufficient as well. I spent three days in Krakow, but I would recommend spending more . . . such a historic and beautiful place!!

My "double" bed was one of those where two single are pushed together . . . kept rolling into the crack lol. Carpet was a bit stained, a simple shampoo would probably address this . . . as was one of the upholstered chairs.

We love this hotel for its location, location, location. The rooms are also very clean and spacious. To have in mind that cleaning service is only provided when you put the tag on the door knob. I find this positive for ecological reasons.

Our first room had a bad smell so we made sure we changed next morning. There is an entrance code that changes weekly whereby customers are sometimes not informed in time. Last evening we were locked out as we didnt have the new code.

The location in the Old Town was ideal and we were able to visit must of the local attractions on foot. The staff were extremely helpful. The room was perfect; quiet at night and spotless. There was a very good range of breakfast options. The atmosphere in the basement used for breakfast is lovely.

We had early trips and were due to leave before the breakfast period started. We were provided with a lunch box the first morning but on the second morning we asked if we could avail of an early breakfast. The staff obliged and a limited but very suitable range of breakfast treats were provided; vastly superior to a lunch box. This isn't a critism but as a suggestion, I'd encourage the staff to offer this 'limited' breakfast for the early travellers.

Everything was per expectation although there is room of improvement on cleanliness. Walking distances to old town attractions as well as train station. Staffs were friendly. Rooms we stayed is spacious.

The carpet was a bit "sticky" so wearing the indoor slipper turn up to necessary for us (we normally barefoot). The wall of the cabinet where the dustbin was has marks of food stains that I have to clean them. Housekeeping should pay attention on this section. Due to the city central control heating system not yet provide the heat, we have to depend on air conditioning's heating mode to heat up the room (during our visit, was raining and cloudy days, temperature dropped to below 10º for the lowest), which is not comfortable for us. And the bathroom was cold since there was no heating availability in it.

Room was fine, and breakfast was okay, but hotel did not have 24 hour check-in even though this was advertised, although the automatic check-in process with a code texted to us worked out okay and we checked-in, in the morning so this was not a major issue in the end.....!

Breakfast choice could have been better and the quantity was not re-stocked the first morning after about 10am since it was ending by 11am.....! Also the lack of 24 hour check-in, although the automatic check-in process went okay.....!

I can't speak to the breakfast as I didn't eat at the hotel but almost everything else (read below) about Hotel Elektor was great. The location within Old Town was perfect for getting to/from the Train which in turn makes it easy from the airport as well. My room was a nice size, big comfortable bed, very clean, had a refrigerator and the windows opened to the street but it wasn't overly noisy. The staff was helpful and they even had storage for my bags after check out when I wasn't leaving til night time.

I would totally stay at this hotel again but NOT in the heat of the summer. I stayed at the end of August and it was warm, luckily not hot because the AC might have been the worst AC ever. When I arrived day 1 I set the AC to 20 and left it on, when I checked out on day 4 still never got lower then 23. Basically the AC was equivalent to a fan at best. With that said, if you don't care about the heat or are staying when the weather is not very warm then this would not matter.

A wonderful hotel that deserves 5 star category , Quiet, modern and ideally located, It will definitely be my choice in my next visit to Krakow, High recommendation for this hotel

Unfortunately, one employee name: Veronika osypova she was at the reception she need a crash course on how to deal with hotel guests, And her behavior harms the reputation of the hotel

Amazing location, basically in old town but also a short walk to the main train station. Room was a good size, bed was comfortable, and bathroom looked very new.

Because it's in old town, there is a lot of noise from people in the streets, which is unavoidable at this location. Also their doors are locked in the evening and you have to enter a code to enter, which could be a problem if your really drunk or just forgot.

The location couldn’t be better. Two blocks from the main square, lots of restaurants and shops around, it was really perfect. The room was spacious for two people, as was the bathroom. The staff was incredibly helpful, answering any question and taking care of every request we had during our stay. The breakfast buffet was also very good.

I was surprised that no one changed the towels, made the beds or emptied the bins during our 3-day stay.