The uniform in tune with the era of the hotel as if you are in a movie set. it was unique. The staff were excellent mostly. Music everwhere, light piano at breakfast, welcome drink with FADO music. The spa room lovely unique for a city Hotel. We had a massage with Yavary, she was excellent.

There need to be more safety rules or notice around the numerous stair cases in the hotel. The stairs can be dangerous. My wife had a nasty fall on the stairs although the staff were nice but there was no medical assistance given and no incident report was done.

The staff went above and beyond. The location is perfect and the sound of piano through the day was charming.

Would’ve liked a Bloody Mary to drink. The sauna wasn’t hot enough. The photos of the rooms only show the biggest ones so that was a little misleading. Otherwise everything was great.

The public rooms were classy and stylish. Some of the things were quirky like the Chapel off the breakfast room and the quite scary 'Fado theatre' in the cellar (next to the well fitted out gym and barrels of free wine!) Beautiful garden and a great library area for writing. great central Chiado location - I walked there and back to most places.

The rooms and the corridors were not finished to the same standard as public rooms. Although workmanships was good furniture was naff - there wasn't enough money spent in my opinion. A good designer might have helped. Piano and Violin music for breakfast was great but loud. I heard it from three floors up!

Lovely hotel, rather unique and a bit quirky! Loved the breakfast (although hot food was lukewarm), it was a good selection and the seating area, with the music was just lovely. I love the decor, the room was nice, the bed comfortable and a nice little balcony with a view. It was a great location and we had a back facing room so it was nice and quiet. We liked the extra wine and cheese that was available in the very unique theatre downstairs every evening (this was a nice unexpected touch). We also liked the spa and the fact that you had to access it through the backstage of the theatre was hilarious! The staff were great on check in - very helpful, but (as with most hotels) not great on check out!

Upon check out - no-one helped with our bags or cases, despite seeing me struggle and there being a doorman watching! We were asked no questions - like "how was your stay?" - it felt like now they had our money they didn't really care if we came back. A shame as it was a lovely hotel. I also seriously damaged my toe on the shower in the night - on a sharp corner. I thought I had broken it, but luckily just badly bruised. The shower head itself was either dribbling by the overhead one, or blasting all over the bathroom by the one you hold with your hand (this room is called Nutmeg 2 on the 3rd floor).

What an absolute joy to stay here! I booked this for a solo birthday trip and it couldn't have been more special. I wanted to wake up in a princess room for my birthday and it certainly delivered. The hotel itself is impeccably maintained and stunning. You are made to feel like it is your home and you can wander and explore as you please. On my birthday the staff took pictures for me at breakfast and did a special serenade to sing and play happy birthday on the violin at my table, with a candle in a cake. The wine in the cellar was wonderful. I am not a red wine drinker but enjoyed all 3 that I tried. Everywhere you go in the hotel you are treated by the staff as if you are the only guest. They always have time, kind words and good humour to share with you. In particular, Diogo made a special effort to make me feel welcome on my birthday, Maria Carla helped me navigate the city and was so flexible helping me to book dinner and spa treatments, Ronda the masseuse was lovely and attentive at the spa, Carlos the waiter for dinner was a treat and Carla's Fado singing was the icing on the cake after seeing her host breakfast every morning.

The beautiful garden closes after 10pm, and with the sunset at nearly 9pm it would have been nice to return to the hotel and linger there. I was confused with another black guest at reception and dinner - it didn't cause any problems but a heads-up for any other visitors.

It is rare to find such a wonderful hotel. The staff was super-friendly and seemed genuinely happy to be working there. The 400 year old mansion is unique; in fact, this mansion was the highlight of our stay in Lisbon. The location, near the Tagus River and the Luis Camoes Plaza, is excellent with easy access to the Alfama. The breakfast every morning included live piano and violin music and some Fado singing along with abundant, healthy foods. There is a small, but high quality gym and free wine tasting.

There is nothing I did not like. That sounds unbelievable, but true.

Palácio das Especiarias in Lisbon is a true gem, offering an enchanting blend of historical beauty and modern comfort. The elegantly preserved architecture and antique furnishings transport you back in time, creating a magical atmosphere throughout your stay. Each morning, the live violin and piano performances at breakfast add a charming and sophisticated touch, making the start of each day feel special and serene. The service is impeccable, with every detail thoughtfully attended to. We would like to extend our heartfelt thanks to Allan, whose warm hospitality and exceptional care made our stay even more memorable. Thank you, Palácio das Especiarias, for an unforgettable experience!

One minor area for improvement could be the live music from the nearby square, which, while not overly disturbing, occasionally competed with the tranquil ambiance of the palace. A little more soundproofing or a gentle adjustment to the evening schedule might enhance the serene experience. Nevertheless, this small detail did not detract significantly from our overall enjoyment of this beautiful and unique guesthouse.

A wonderful experience, there was entertainment and many delights to be found at the Palácio das Especiarias. The staff are joyous, from the doorman with the green bowler hat to the breakfast supervisor who broke into passionate Fado. In the basement is a little cabaret theatre, the stage empty, but three barrels of regional wine were not, even after we were encouraged to help ourself to them, and to cheese, olives and bread. When we returned from our restaurant we found another elegant reception room upstairs laid out with tea and cakes. The rooms are fabulously over-decorated and I for one woke up thinking I was a princess in a fairytale, which is rare for me, as I am a a sixty year old bloke.

The stay was phenomenal. The service from the staff was excellent. Special compliments to Marcos at the reception who was very kind and interested in helping with the choice of how to see the city, as well as compliments to Clara who is the PR of the hotel and a wonderful Fado singer who gives tourists an insight into the history and what Fado is. Every morning, the day begins with the sound of the piano and violin, so I recommend experience. The Palace Hotel has and is long owned by one family, and everything in the facility represents how it used to be in the old rich houses of Lisabon. It's like you're in a fairy tale.

There is none.

It’s a very special place in the heart if Lisbon. I loved all of it, especially the breakfast, the lovely people working here that give those beautiful rooms soul and love. Always very welcoming and heart warming. The rooms are pretty, in some it might can get a bit loud during the night due to a bar close by. But the stuff helped with that, too. The spa is lovely and the garden is a special place, having a glass of red wine, meeting other guests and enjoying life. I stayed a week here and will surely come back.

It could get a bit loud in the night because of people singing on the street.