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+1-833-728-20412,812 reviews
Avenida Dos Aliados, Uniao De Freguesias Do Centro, 38 1 A, Porto, 4000-064, PORTO AND NORTH OF PORTUGAL, Portugal
Reservations:
+1-833-728-20412,812 reviews
1/73
Free wifi
Air conditioning
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Welcome to Hotel Universal, a charming 2-star hotel located in the heart of Porto, Portugal. Situated just 0.1mi from the city center, this cozy hotel offers a convenient and central location for travelers looking to explore all that Porto has to offer. The address for Hotel Universal is Avenida Dos Aliados, 38, providing easy access to nearby attractions and sights. With 2812 reviews, this hotel comes highly recommended for its excellent service and comfortable accommodations.
Hotel Universal offers a range of amenities to ensure a pleasant stay for guests. From free WiFi and air conditioning in each room to a 24-hour front desk and a bar onsite, this hotel caters to all your needs. For those traveling with pets, the hotel is pet-friendly (extra charges may apply). Additionally, the hotel offers parking facilities and a shuttle service for convenience. Each room is equipped with a private bathroom, free toiletries, and is wheelchair accessible, making it suitable for all guests.
Experience Porto at Hotel Universal, where the friendly staff and prime location make for a memorable stay in this vibrant city. Whether you're exploring the city's historic sites, enjoying the local cuisine, or simply relaxing at the hotel, Hotel Universal provides comfort and convenience at a minimum price that won't break the bank. Book your stay now and discover all that Porto has to offer from this centrally located gem.
Unwind in comfort and style at Hotel Universal with a variety of room options to suit your needs. From the Superior rooms offering one double bed or two beds to the Attic room with a cozy setting and no pets allowed, each accommodation is designed for relaxation and convenience. Enjoy beautiful city views from the Superior 2 Double Beds room, perfect for taking in the picturesque landscape of Porto. If you're looking for accessibility features, the hotel offers a room with two beds specifically designed to cater to those needs. Regardless of your choice, each room provides a pleasant retreat after a day of exploring the city.
Indulge in the breathtaking views of Porto from the Superior room with a view, where you can relax and take in the city's charm from the comfort of your accommodation. The Standard 2 Beds room is ideal for guests seeking simplicity and functionality, while still enjoying a delightful stay in the heart of the city. Families can opt for the spacious Family room, accommodating two adults and one child comfortably. With smoking not allowed in any room, Hotel Universal ensures a clean and fresh environment for all guests.
For easy payment options, Hotel Universal accepts cash, Visa, Mastercard, Maestro, and Bankcard, providing flexibility for your convenience. Pets are welcome upon request, with applicable charges, allowing you to bring your furry companions along for a memorable trip to Porto. Explore all that this vibrant city has to offer and make the most of your stay at Hotel Universal, where comfortable accommodations, friendly service, and prime location combine to create an unforgettable experience for all travelers.
Closest airports
Francisco de Sá Carneiro Airport
7.8miVila Real Airport
47.2miViseu Airport
47.7miFree wifi
Air conditioning
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Economy
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Standard Room
1 Double Bed
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x3
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Superior, Twin, View
1 Twin Bed
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x3
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Standard, 2 Double Beds
2 Double Beds
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x3
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Standard, Quadruple
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Economy, Single
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Comfort
x4
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x3
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Comfort, Single
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Business
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x6
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Standard, Single
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Standard, Triple, Accessible
x3
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x4
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Superior, Single
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7.5
2,812 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kimberly
8.2
November 2022
The location is perfect - it's so close to the train station and in a very good location. The staff were very nice and helpful. It was very convenient having an elevator (the first floor is stairs though but it's spacious so you can take your time). The room was alright... not the best... we even got one that was supposedly remodeled and it was alright. It had a mini-fridge and was semi-spacious. The walls looked dirty and wasn't nice. The shower floor looked dirty too. The room was clean though, it just looked dirty and gross. The shower was nice and hot - I loved that it was a waterfall shower. It was powerful and nice. The cleaning staff were all very friendly. We had a balcony but I didn't use it. The room was facing the back and it was very quiet. So that was a plus because I read other hotels were very loud - ours was very quiet and we slept nice. The AC was strong and good. The room felt muggy though when you first walk in. The location is great - walking distance to a lot of major attractions. Lots of restaurants nearby. A souvenir shop right next to the hotel that sold water, snacks, etc. which was convenient since it was open late. Overall... it was alright. The location is great so you can't beat that, but not sure I'd stay here again. For the price, I expected the rooms to be nicer.
Although the room was clean, it looked really dirty (black on the walls, a little bit of mold in the shower, etc.) and the room was very basic. I expected more for the price.
John
8.2
June 2024
I stayed here solo after walking Camino Portoguese. Excellent budget priced hotel in centre of Porto. Hotel, reception, room, bed, shower were all excellent and spotless. with tv and aircon. The hotel is a short walking distance to Porto Cathedral, Torre dos Clergios, Sao Bento Railway Station and a nice stretch of the legs to the Duoro River, Luis I Bridge and other attractions. The Metro at Trindade is 7 mins walk to take to airport. Shops, restaurants and other services are nearby even one of the busiest MacDonalds i've ever seen a few doors down.
Nothing comes to mind
Shefali
10
December 2023
location is good .
i was given room on 4th floor which was designed in old style and smelled a lot , when i complained to the lady (who wore specs) in reception she said sorry but we can’t do anything, i asked her to change my room for which she didn’t agree !! i told her that if she can’t change my room then she needs to refund my money, to which she also disagreed !!! At the end when i told her that you are doing cheating me and my husband can’t sleep in room full of smell , i will called the police . Then she got bit scared and gave us room on the 2nd floor . in short don’t take rooms on their 4th & 5th floor
Tess
8.2
May 2024
The hotel was perfectly located for exploring Porto, very clean and the staff were so helpful. The Brazilian guy (sorry we didn’t get his name!) on reception was very welcoming and friendly, he let us borrow a plug adapter because we’d lost ours. Our booking was last minute and the cheapest room but the bed was so comfy, there were extra pillows and the air con was great. We were so impressed.
The lift was quite noisy where our room was located and it would have been great to have a kettle and some tea bags.
Arc
8.2
October 2023
The location is simply perfect. It takes 10 minutes to reach any attractions in the historical center of Porto by foot. There are multiple public transport stops available close by. There is the beautiful imperial mcdonalds behind the corner. Despite lots of tourists, it was quiet in the room. The bath had jacuzzi, the AC was quite useful and effective.
The room could've use some renovation or very deep and total cleaning. Especially the bathroom. Overall its clean, everywhere you normally would touch, but here and there you can see layers of mold, dust and common dirt. The minibar made some decent noize. The room does not provide slippers, but has soap and shower gel.
Anna
9.1
August 2023
Very central location of the city, extremely close to the train station and metro station, all main sights are in walking distance. The staff was very helpful and kind, room had very good size (bigger size), looked decent and modern, bathroom renovated, the elevator is a huge advantage. Bathroom was very clean (generally room and all was cleaned daily) and the room had even a balcony and little fridge. We were very satisfied.
The little disadvantage is that you need to take stairs to the first floor where there is the reception and only from there you take an elevator, for someone it can be a little trouble. Our room had a table, however, no chair, I had to ask for a chair at the reception, as besides bed there was no place to sit in the room. The chair was provided promptly. The view from the balcony was facing yard/space in between the buildings (not great view), however, it was not an issue for us at all.
Yuliia
9.1
June 2024
The hotel is in a perfect location and just in few minutes walk to famous attractions. The stuff is very friendly and helpful, we asked for hot water for a tea to have in room and also for an iron, and they gladly provided us with these. The room didn’t have a nice city view from window, but since we almost were not present in a hotel and roaming the city, it really didn’t matter. Else, room had everything essential, and enough space.
Roxana
8.2
May 2023
We booked this hotel in a short notice because our flight was canceled and my husband wanted to stay in the old city center (as the previous accommodation). We knew the area, so I booked here, although I knew that there are construction works around (metro station in progress). We are the kind of people that don't have too many requirements from the accommodation during vacation because we like to visit a lot and explore. - The personnel is very friendly, they are at the reception 24/7 and the location of the hotel is perfect. - We asked for other things to visit and we got very good info from the girls. - The hotel is located close to everything you need to visit (by foot) and it has a lot of restaurants / shops / places to eat around. - Although the hotel is a bit outdated, we felt much better here than in the previous accommodation (which was a fully equipped apartment) due to the cozy space. - I had concerns about the noise from the constructions around, but if the window is closed it does not bother and the works did not happen during the evening/night so it was perfect. - We could also pay for late checkout: 10 euros for checkout at 14:30 (instead of 11:30) which was great because our flight was late in the afternoon and this was a big advantage. - A little fridge into the room would have been a blessing. But it's a hotel, so this is not a must have, given the fact that you have a lot of places to eat around the area. - Great value for the money.
We tried the breakfast for one day, but the offer is a little bit poor. All in one, if you are in a hurry and need to leave early you can have a standard breakfast with toast bread, butter, omelet, boiled eggs, yogurt, some fruits and local pastry, coffee, milk, tea, etc.
Kathryn
8.2
June 2023
The central Porto location is great, near metro and train, food, drink, etc. The staff were welcoming and accommodating and I ended up leaving my suitcase with the hotel while I spent 7 days walking on the Camino Portuguese. The hotel is older, well cared for and the rooms are larger than a typical European hotel room.
While the hotel is very clear about the fact that their lobby is located up 27 steps, it still is a bit of a surprise and challenge to lug a 20 kg bag up.
Natalia
8.2
September 2022
The location was excellent. The aircon in the room was necessary. Bed was OK but not great, and breakfast simple (croissants, toasts, ham, cheese, yogurt, some fruits, cake, coffee, milk, tea).
The room was old, not modernised at all. Entrance to the hotel was on the first floor by stairs (there was an automated platform for people who can take stairs). Once on the first floor, only one small lift to make it to the rooms. Rooms were noisy, you could hear everything that was happening in the aisle aoutside your room.
Attractions
Avenida dos Aliados
0.1miClérigos Church and Tower (Torre & Igreja dos Clérigos)
0.2miRibeira
0.5miChurch of São Francisco (Igreja de São Francisco)
0.5miDom Luis Bridge (Ponte de Dom Luis I)
0.5miRua Santa Catarina
0.6miArrábida Bridge (Ponte da Arrábida)
1.5miPorto Bridge Climb
1.6miMatosinhos Beach
4.7miIgreja de Nossa Senhora da Oliveira
26.3miGuimarães Castle (Castelo de Guimarães)
26.6miBarcelos
27.8miAmarante
29miBraga Cathedral (Sé de Braga)
29.4miBom Jesus do Monte
30.7miAttractions
Avenida dos Aliados
0.1miClérigos Church and Tower (Torre & Igreja dos Clérigos)
0.2miRibeira
0.5miChurch of São Francisco (Igreja de São Francisco)
0.5miDom Luis Bridge (Ponte de Dom Luis I)
0.5miRua Santa Catarina
0.6miArrábida Bridge (Ponte da Arrábida)
1.5miPorto Bridge Climb
1.6miMatosinhos Beach
4.7miIgreja de Nossa Senhora da Oliveira
26.3miGuimarães Castle (Castelo de Guimarães)
26.6miBarcelos
27.8miAmarante
29miBraga Cathedral (Sé de Braga)
29.4miBom Jesus do Monte
30.7miAirports
Francisco de Sá Carneiro Airport
7.8miVila Real Airport
47.2miViseu Airport
47.7miFree wifi
Air conditioning
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Pool table
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Minibar
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
CCTV in common areas
Fire extinguishers
Safe
Smoke alarms
Services
Wake-up service
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Maestro,
Cash only,
Bankcard
This property accepts cash.
Is it possible to stay with my pet at Hotel Universal?
Yes, you can stay with your pet at Hotel Universal. Just make sure to inform the hotel in advance as pets are allowed on request and charges may apply.
Is vehicle parking offered by Hotel Universal?
Yes, guests at Hotel Universal can take advantage of the available public parking facilities nearby without needing to make a reservation. The daily parking rate is .
What are the rates at Hotel Universal?
For stays at Hotel Universal, prices generally start at $56. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Hotel Universal offer?
Hotel Universal offers a variety of room options, including Superior rooms with 1 or 2 beds, City View options, an Attic room, Standard rooms, and a Family room. All rooms are non-smoking and accommodate 2 adults and 1 child. Bed configurations vary between double beds or 2 beds, with some rooms offering a view of the city.
Which amenities can guests enjoy at Hotel Universal?
At Hotel Universal, guests can spend their time by relaxing at the bar, enjoying the convenience of the airport shuttle, and taking advantage of the 24-hour front desk. They can also explore the city using the shuttle service provided by the hotel. If they prefer a more laid-back experience, they can rest in the non-smoking rooms or enjoy the air conditioning. Additionally, the hotel offers wheelchair accessible facilities and private bathrooms, ensuring that all guests have a comfortable stay.
Can I use my credit card at Hotel Universal?
Yes, you can use your credit card at Hotel Universal. They accept Visa, Mastercard, Maestro, and Bankcard. Additionally, you can also pay with cash at this hotel.
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