Location centre of all great shopping malls

Windows not soundproof enough, can be quite noisy when it's during peak hours on the main road . Found small cockroaches in the toilet. Toilets need to be upgraded as it quite run down/ old , electric wall sockets are old and insufficient and at odd corners. Disposable toothbrushes and toothpaste are not provided - for a 4 star hotel that don't provide toothbrush is a first time for me, even a 3 star will have one for guests. No tea bags for refreshments too in the room. Bad Air-conditioning at the receptions/lounge area - not cold. Felt so warm and sweaty when sitting there while waiting for transport.

Bed is comfortable but the pillows are simply too soft. Fridge is not as cold ? Staff are friendly. Lobby staff chiam is very nice to my kids. We enjoyed our stay here.

The rooms needs to refurbish as the doors are quite old looking and spots of molds are on some ceiling and toilet bath tub silicon seal. Smells a little musky. Furniture's should also perhaps re-lacquer . First day there, 2 men tried to swop my room card by squeezing into the lift when my family entered with 4 Luggages.. Lift spoilt as a result of this. Quite traumatised by this.. I changed another room because of this for security purpose. The pool edges are very sharp.. My son cut all his fingertips at the edges. The exterior of hotel has peeling paint and cracks on around 20ish floor. More should be done to upkeep the hotel.

We stayed for one night here. This is an older hotel with older interior. I like that it has basic amenities including bathroom things and the bed is very comfy. Location is perfect, close by to shopping centers and public transportation.

TV is not smart TV yet and the room looks quite outdated as if it's from the 90s. they use water heater for my room and you have to wait a few minutes for the warm water to keep stable. For the room style and amenities i don't think it's worth the price.

The location is great; across from Central World and near the SkyTrain. The room was nice, and rooom attendants did a great job every day of maintaining the room.

Well, I had paid for my stay in advance through Booking.com. I arrived late on a Friday night (3/8), and the desk clerk charged me for my stay, not realizing it was pre-paid. When he asked for my card, i thought it was just the charge for the incidentals, if i used them. But it was for my whole stay, so I have paid twice. He later realized this a few days later and said I would be refunded, but I haven't had it credited to my card yet. Coming up on a month.

I like about the hotel

But why booking.com cost alot more than actual price when I arrive at hotel the cost is around less than 60$ but booking.com cost a huge amount that I can't accept I'm not going to use booking.com anymore the price is not reliable.

Room was perfect size the the staff took care of problems quickly as they came up. Thank you.

Room wasn't fully checked out even though we checked in later in the day. We found used food and containers in one of the cabinets.

the property to old and all the facilities to old

Location is super convenient, staff are polite and helpful.

We found cockroaches in the room (near fridge/ bin area). Suggest for deep cleaning regularly.

Excellent location. Good continental breakfast. Accessability to BTS n Sky train. Shopping Malls at walking distance. Neighbouring Super Market Big-C.

Internet connectivity was sometimes creating problem aith Andriod and iphone both.

The location is close to where we had to go & the hotel lobby is nice, clean, well kept and also it has let’s relax spa in the hotel. Staff were very accommodating

The rooms were abit too old, our first room was super depressing, bad smell and everything was damp, bed sheets, chair, etc. thankfully they moved us to a better room upon request.