Comfortable room with nice view over towards the Corniche in the distance. The gym and breakfast were good. The outdoor pool looked inviting as a place to cool down but was closed in the evenings as there was no lifeguard on duty. The location is reasonable and you can walk to the Corniche and some of the tourist locations in the city but it isn't easy. I'd imagine in the summer, you would need to take a car or taxi.

The room was a little bit dated and worn in places.

good facilities and staff from reception to cleaners excellent, the Breakfast staff went that extra mile to make our stay longer , we planned for two days stayed their 5 days , because of that excellent service , please pass on my regards to all of them specially George and Ridwan and samu club lounge only one staff but he gave us extra mile service , please pass on my special thanks for looking after my family ,, 7 star service !! will stay their again ! many thanks

good service, neat and clean...very good location.....very cordial and helpful staff.

Breakfast was mostly English style....it was good but too bland for Indian pallete. Atleast when Indians are staying.....I would suggest more variety for Indians as we prefer our regular Idli, Dosa, Sambar, Chapati and portato bhajk, puri, chole etc.....

Staff is outstanding - helpful when asked, and not pushy or authoritative otherwise. Nice rooms, great pool and gym. Good location.

This is cultural, for sure. But, I can swim in the pool - my son can swim in the pool, his mother cannot. She can swim in the women's pool (which is a closed box) but, my son cannot. How is a mother supposed to swim with her son? (which is what she wants to do when I'm busy with business)

Very good location, close for every thing, shopping, groceries, restaurants, cafes...etc. I have booked a standard room it was comfortable with a good size. reasonable price & nice services. Car parking always available. If i go to Damam, it will be my first choice.

It would be better if they did a renovation for the room furniture & the toilets. The car parking doesn't have shades!! I hope they consider this point in the future.

The staff are super friendly. The hotel is placed in a good location. Very accommodating.

TV channel selections - some usual channels weren’t available to watch which restricted viewing. A shower over a bath - would prefer a separate shower.

Lovely hotel with extra ordinary service from very friendly staff. Excellent breakfast. Nice pool area.

It would have been nice with clean windows. There's a lovely view outside.

location is excellent as it is near a shopping mall and very popular 2 supermarkets. The hotel kindly allowed me to check out 2 hours late. Breakfast is very good and the staff is very friendly. I will stay again at the hotel next week.

It seems that the rooms are not insulated for sound as i could hear the people's conversation next room.

Great customer service from the staff. We found Abdullah extremely helpful who allowed us a late check out and storage of luggage whilst we awaited our flight. The hotel facilities are fantastic. Anna belle was lovely in the spa. Look forward to my next visit InshaAllah 😊

The staff is very professional and welcoming in all facilities, GYM, Kitchen, Reception really i appreciate the way that they are dealing with me. The breakfast was very good and the pool was nice.

Inspection at the entrance gate of the hotel, where they are inspected every time the entrance to the place is very narrow, and there is congestion at the entrance gate, as there is one person doing the inspection and there is no worker at the gate to help or carry bags.