I thoroughly enjoyed my stay at Double Tree by Hilton. The service provided by Ms. Maria was exceptional and truly enhanced my experience. Her attention to detail and warm hospitality made me feel welcomed throughout my stay. Best wishes to Ms. Maria for her outstanding service for check in and check out.

Very nice room, super comfortable bed. Extremely nice staff and great price for the accomodation itself

shower should be more high, i had to duck myself to go under. breakfast had many things to choose but quality should be a bit better in terms of quality (not bad anyhow)

Location is perfect near to Dhahran Mall parking lots are good even outside of hotel room space was good along with sofa which help for 1 kid Swimming Pool water was warm and this was really nice Complementary Arabic Coffee in the lobby is the best

while using shower the whole bathroom will be flooded by water even you close the glass door due to wrong slop of drainage furniture need renovation No bell man at the time of check in 3 Am

the reception staff Mona was amazing. she helped us get the best rooms for the best prices and made us extremely comfortable the entire stay. we ended up choosing the hotel because of her help.

the bathroom flush was difficult and the door was hard to close in room 212. otherwise everything was good!

The location. The breakfast area. The food there and services especially by Carl de Chavez. He was very friendly and attentive not only to us but to other guests who are eating there. Thanks.

Location. Bed. Closed car park WITH shade. It's a very smart hotel and I think it had been properly cleaned. The decor was nice. I didn't use any of the facilities; just there for a clean comfortable bed which it was. So close to Dhahran Mall. There is a mini supermarket just opposite the hotel, which was handy.

I booked for two, but there was only one of everything - one towel, slippers etc. At **** I shouldn't really have to ask for an extra set, but that is a very small criticism. One other minor warning - there is a notice in the bathroom saying the hot water may take a few minutes to get to the room... it doesn't take that long, but there is a time lag. These are two very small gripes in an otherwise enjoyable stay.

Location and staff and the facilities at hotel

The food very bad . I ordered mixed fruit juice ,the taste was mixed with onions :( the chicken in pasta is so hard to swallow and not cooked well , the carpet and the sofa the are dirty , I’m so wonder , 4 stars hotel doesn’t have carpet cleaner the red stain on beige carpet very clear !!!! The lights at the room was not working. The room was dark and I came there for work, I couldn’t do my work without good light !!!

Everything was well organised and well established and very nice buffet presentation (open the apitite to eat :))

NA

Good location , Room size

Clean ling was not good , we have visited before and cleaning was on daily basis.. we have stayed for three nights and we were asking for cleaning daily but no response.. last day the operation manager offered us 15% back of whatever we have paid but still they have cheated us and they have paid so far less amount from the 15% ,, not sure what was the expected action from our end as a respectable customer!! Shall we shout for our right to get it ? Or escalate to higher management! Or beg for it ? We have asked and we had a proper discussion, still after seeing the customer is talking proper and sense you will act smart ... we can see the behavior coming from the operational manager and it was absolutely not acceptable..

room is spacies, location is great and breakfast was very good

the front desk staff Maria was very cooperative, the breakfast was very good with lots of varaities