I found the hotel room very comfortable and was pleased to be upgraded without cost as I requested a quiet room. My impression is that the hotel is generally quiet anyway especially at the back where my room was. Reception area is attractive and inviting. My bed was very comfortable and the ensuite and shower were fine with the usual toiletries, plenty of milk, good wi fi ect. I didn't have breakfast. The staff were friendly and welcoming. A nice young woman carried my suitcase to the top floor and Baz ( In think that was his name) was exceptionally helpful with my parking when I returned late. I will definitely stay again if I am in the area.

Nothing to dislike.

Staff amazing and friendly. Great room and ensuite bathroom. Loved the seasonal decorations (Halloween). Comfortable and cosy and inviting from the outside and interior, option of low lighting and loved the chandelier look of the main accommodation lighting. Highly recommended to travellers near to the town centre (approx 15-20 mins) and 10 mins to Sainsbury's which is easy to find. Great hotel.

A couple of minor issues with the property but not worth nit picking. Great accommodation.

Breakfast a little surprising! In addition to a choice of 3 cereals, fruit juices and tea/coffee, also on one plate came the 'continental breakfast' - Aa croissant, small bowl of yoghurt, pain au raisin- and a small bowl of hot baked beans. Nothing wrong with it, but bowl of got baked beans ( no doubt a nod to the ' full English' came as a surprise!

I was in room 7. The bathroom was all fine ,shower over the bath but it was quite a step to get out of the bath after taking a shower. Whether being an OAP (as l was) or not , a handrail on the wall for support would have been appreciated. Indeed, l am surprised one is not required under Health and Safety legislation.

Friendly staff at check in and throughout my stay. Hotel was clean and warm. My room was quiet and a lovely view over the garden. Room was cleaned every day. Good car parking.

Bedford weather was poor and the hotel is a good (10 mins) walk from the town centre. No draft beer in bar but adequate supply of cans, again with very friendly staff. Nothing major to dislike, if I had wanted more I would have paid 2x the price elsewhere.

All the facilities, I have been before and enjoyed my stay there, so this time! The staff pleasant, attentive and vey helpful as I had a bit of pb with my mobile phone and helped with an another lead from the Hotel. I lived in Bedford many years ago so it was really great to be in familiar ground again! I have known the Hotel many many years ago in fact my own mother and a friend stayed there but it wasn't the confort standard it has now with the change of ownership!

Perhaps the only comment I might make is concerning the room being small that's ok but the chair provided was too large for the space and thre was no stool to rest the suitcase on, but put it on the floor making it awkward to get to it and get to one's belongings and clothes. Otherwise fine.

room great as i am disabled they put me on a ground floor breakfast good but sometimes i do like hot breakfast but what they do is like beans on toast etc which is good

nothing all good the staff are so great this stay it was my birthday and all the satff gave me present and decorated the dinning room for me thet went the extra mile as they always do many thanks

Check in was extremely smooth and whilst shown the location of my room, hotel facilities were explained along with safety procedures. Service in the bar and restaurant was extremely good.

The room I was in |Ground floor at the rear of the hotel) had 2 issues for me personally. The first was that the construction of the building (stud walls) allows noise from other rooms. Secondly, the glass widow in the door allowed direct sunlight to shine on the bed which disturbed sleeping. Parking at the hotel is extremely limited but, additional offsite parking location was explained

What a lovely surprise this stay was! I only had a budget of around £80 and wasn't overexcited at the options when I looked on booking.com initially - but The Verve certainly exceeded my expectations! Good parking, really nice boutique kind of a feel when I got inside, staff were all so attentive. I was up on the top floor in the loft but despite a fair climb with a lot of luggage for work, they'd really made good use of the space - everything I needed with extras I wouldn't expect for £80 like slippers, comb, shave kit. The TV was very small and hard to see from my bed. Dinner was delicious, they have an on-site restaurant serving Thai and English food - and the Thai meal didn't disappoint! Such good value for money as guests get 20% of their bill. I had a generous Thai main and lots of yummy prawn crackers with dips, as well as an alcoholic drink, for £13! My room was pretty quiet and warm and bathroom facilities were good. I felt safe and comfy as a solo female traveller and if I'm ever working in Bedford again, I'd certainly return here!

Lots of steep stairs to top floor. TV very small in room.

On entering the reception we were met with a very helpful member of staff. Very informative. The reception area was lovely. Ate at their restaurant. Food was lovely and nothing was too much trouble. Service impeccable. Also got 20% discount as we were guests. Rooms were clean and comfortable for one night. Supplied with tea, coffee and water. There was shampoo and shower gel if you had forgotten to take any.

We were at the front of the hotel facing the road so was quite busy up until around midnight. Also could hear the person next door moving around and brushing his teeth!

The staff were lovely, both on arrival and at check out. Very comfortable room. Was expecting a small single but had a nice double. Price was fantastic value for money. Easy walk to and from town for a few bevvies. Stayed a few times before, and will keep on coming back!

Foxes screaming in the small hours kept me awake, but you can't blame the hotel for that!