Breakfast was good, it was nice to have a fruit salad option in addition to the usual items. We'd been staying at a number of hotels by this point in our trip so the fruit was appreciated! The room was so spacious and the beds were very comfortable. The gym facilities are also large; you don't feel as if they've shoved a single cross-trainer and a couple of treadmills in a closet just to tick that box. We didn't use the pool because we ended up going out with friends, but the pool was open and looked good. We had no difficulties, but I did hear staff politely dealing with a guest's issue (who was also polite, I might add!) and they sounded as if they addressed the problem positively and to that guest's satisfaction.

The location of the hotel was great, only a few minutes from the airport. The room was comfortable and the breakfast (included) was pretty good. I wish they had more toasters at the breakfast room, so that guests didn't have to wait for a long time to get toast. Good value for the price.

There was no coordination betwwen the hotel reception and the airport shuttle driver. When you arrive at the airport, you have to call the hotel for the shuttle, but the receptionist didn't tell the shuttle driver about my call, so I had to wait at the shuttle stand for almost an hour, and three calls.

This Hyatt place sterling has been one of the best economic hotels around dc areas, near IAD airport (which has a metro station). Location is great, parking is free and easy. Surrounding area is quite and not much traffic. Also a Sam club gas and other places nearby. The hotel offers free shuttle service which is very nice. The room is descent maintained and has a small living room with sofa and coffee bar. Earlier check in before 3 is also doable based on their availability as well as late check out. Their staff were very nice and communications are easy. Alexis at front desk and shuttle bus driver Max were very nice people, they’ve made the hotel experience even better.

It doesn’t have tooth brushes etc and when I forgot mine and called front desk they told me they don’t have at that point. It’s a bummer because it was late and I didn’t want to go out and buy one. The breakfast was good but the bagels were almost gone and milk was almost empty when we tried to eat. Better to refill in a timely manner.

I liked the size and layout of the room, it was clean and nicely decorated. I also really liked the breakfast options, it was more than just the continental breakfast I had expected. The staff was nice, and it was in a convenient area with a lot of places to eat nearby.

The only thing I didn't like was the car noise in the area during nighttime; however, it was not so noisy that I couldn't fall asleep.

Rooms were clean and staff was friendly. They were still doing renovations, but it was not disruptive. Breakfast was also good. Check-in process was smooth and quick.

There was a man in the hallway overnight by my room for the last two nights of my stay. He just sat at the end of the hallway; he wasn't rude or anything, he actually never spoke. It was unusual that he was in the hallway. I could not tell if he was security or employed by the hotel.

I’ve been going to Marriott properties in the area for years. Became very dissatisfied. Found this Hyatt, and I won’t be back till the others. Great breakfast, huge room, and the little bar on the backside of the lobby was a pleasant surprise.

Like all hotels these days, the air conditioner is not manageable. You cannot leave the fan on to create white noise to go to sleep. It’s cycles off and on relentlessly. Needs to be addressed.

Clean and comfortable room. The staff was awesome. the front desk guy was very helpful with late checkout and food recommendations. The airport shuttle was able to be scheduled according to our flight time, which is very helpful.

TV didn't work, but it was not a problem for me. Location isn't near anything. You are kind of out in nowhere, so u less you have a car, there isn't much for you.

Breakfast was really hot and good. Orange juice tasted great! My room was outstanding. The hotel is really quiet at night time. Also my room was really clean. Enjoyed having a late check out. Thanks for everything, can not wait to come back.

I had no complaints. Everything was outstanding. There’s no way I could say anything bad about u guys hotel experience. Once again. Thanks for everything, and I have to say one more time, breakfast was amazing!

From the moment we arrived the staff was kind and extremely helpful. Alexis was one of the best staff we have ever dealt with in any hotel stay. She helped us with information about the best ways to travel around the city and was very helpful with our accommodations. We would recommend this location to anyone looking to travel to the area.

We had zero complaints about our stay.

Everything new, clean, and comfortable

Website lists restaurant on site w room service. This happens to NOT be the case. No restaurant available. It was a disappointment when it came for dinner. Ordered a medium pizza, pasta, and 16 piece wings from Dominos to be delivered. The $50 cost was not expected. EXPENSIVE for what we ordered.